Processes stuck when more than four instances is created in IIS - c#-4.0

Background:
I have a C#.Net (.Net 4.0) Website that calls a engine to grab data from an external database through a vendor executable file that I cannot modify. Whenever user click on a specific button, the webpage will instruct the engine to spawn a few threads, and each thread will spawn a process of the executable (let's called it ABC.exe) to grab the data. The executable will then run, and save the data grabbed into a CSV file on the server. The threads then read the CSV first and consolidate all the data, do some calculation and return to the website.
Problem:
When we deployed the website to IIS 7.5 on a web server (running Window 7, four virtual processors), if we spawn more than 4 threads, the processes will just stuck there.
Test done:
When we run the exact codes using Visual Studio on the same server, no error occurred. All the threads are spawned correctly, and all process is running correctly. This is very weird.
When two user click on the button and both click will spawn 4 threads, the first four threads will work correctly while the second four threads will just stuck there.
When we run the thread with different executables that do not perform any connections, the code works.
In our code, using Task or Thread doesn't make a difference.
We suspect that this might have something to do with the outbound connections allowed to a specific IP in IIS.
Can anyone shed some light on this? Let me know if any further information is required. Thanks!

A couple of thoughts:
Could this be tied to thread pool threads? The CLR tries to prevent the CPU from unnecessary spinning by not handing out (initially anyways) more threads on the thread pool thread than there are processors present. Are there 4 virtual processors present? Thread pool threads should resume eventually, though, so make sure that your threads are really stuck, and not running serial.
I know of a deadlock condition when redirecting standard output in C#. Double check the MSDN article to make sure this is not happening to you.
Additional thoughts:
At this point, it sounds like your ABC.exe is suspect. Since you have Visual Studio on the server, I recommend that you fire up a separate instance of Visual Studio, and attach to one of the ABC.exe processes to see where it is hanging. Also try to run something that you are reasonably sure would exit, e.g. cmd /c dir instead of your ABC.exe.
Edit: 5/29:
I find it hard to believe that IIS would restrict outbound connections this way. Try the following simple downloaded instead of ABC.exe:
class Program
{
public static void Main(string[] args)
{
using (var reader = new System.IO.StreamReader(
System.Net.HttpWebRequest.Create("http://www.google.com")
.GetResponse().GetResponseStream()))
{
System.Console.WriteLine(reader.ReadToEnd());
}
}
}

Related

How to Use Powershell to Kill threads of a specific processID

well this has been bugging me for a couple of days on and off. I am at a clients site where they have a number of bespoke, written in house, services running on a Windows 2008R2 IIS server. The problem is that a couple of these services keep hanging, they are stuck in a “Stopping” state and the only way to kill them off is to open process explorer and kill the threads. Before anyone says anything about using ‘runas’, or logging on as the local admin, or the service owner, etc we’ve been through all of that.
The problem lies with the executable itselfs. The development team, in another country are going to look at this but it will take 4-5 months minimum, and we’re not certain they’ll get it right then.
I have a Powershell script to check the services on a regular basis which has the ability to ensure the services are running and if not, the force a stop and restart of the service, then it sends an email to confirm the actions. However with these specific services mentioned it can do nothing. They can’t be killed in task manager, taskkill, or process explorer (unless one kills the threads) it just says access denied. It is possible to change the permissions in process explorer and kill it but that’s a lengthier process than killing the threads.
To make things a little more difficult I can’t use the process name as on this server there are two other websites using an exe with the same name, just in a different folder.
What I’m after is a way to find and kill the threads of a processID, which I’ve already obtained via the script I have, so the rest of the script can complete the task of restarting the said service. At the moment this service dies on an inconsistent basis throughout the day and night, and the support guys have to RDP onto the server, open process explorer, find the offending process and kill the threads off then restart the services. A bit too much hassle for these already over worked guys especially if we can get powershell to do it automatically.
Hope someone can help on this. Thanks in advance.
Low level thread handling is likely to require native Win32 API usage. Powershell might help with P/Invoke, but the process is going to be complex. For starters, find out if the following tools can be used to identify the stuck thread. Maybe you can combine this info with some Sysinternals tools like handle.exe to find out what really blocks the thread.
The .Net framework has some tools available via System.Diagnostics.Process namespace. A list for threads for named process is available like so,
$ps = [diagnostics.process]::getProcessesByName("iexplore")
$p = $ps[0]
$p.Threads[0]
Full documentation is in MSDN. There is no method for killing a thread, but this should be kind of starting point for identifying the stuck one.
Another a way is to use WMI to get win32_thread data like so,
$threads = gwmi win32_thread
The output is quite different and some filtering is needed. Some examples are available. Another a WMI solution attempt might be based on Win32_process that has Terminate method.

How to list threads when debugging in Visual Studio Express 2010

I am trying to track down the reason why my WPF application is not ending cleanly while debugging. By 'cleanly' I mean that all the windows are closed, I can see various messages in the Output window showing that the app has ended but the process is still active and the 'Stop' button in the debugger is still active.
I call the Shutdown() method but something is stopping the application from ending. I am pretty sure it has something to do with the ethernet connection to an IO device but cannot see what I am doing wrong. (When I comment out the call to connect the device the app can exit cleanly)
I was wondering if VSE 2010 can list all active threads as this might give a clue as to what is still 'alive' after the main program ends. Or is there an external tool that might help here?
You should be able to use the Visual Studio Threads window to see which threads are still active. I'm not entirely sure this window is available in the Express edition (the documentation doesn't mention such a limitation), but should you not have it, then you can also use WinDbg to list all threads. WinDbg is part of the debugging tools for Windows. You might need to install the latest version of the Windows SDK to get it.
Use the debugger first. Debug + Break All, Debug + Windows + Threads to see what threads are still running. You can double-click one and use Debug + Windows + Call Stack to see what it is doing. The typical case is a thread you started but forgot to tell to terminate. The Thread.IsBackground property is a way to let the CLR abort a thread automatically for you.
Technically it is possible to have a problem with a device that prevents a process from shutting down. The Threads window would then typically show only one thread with an otherwise impenetrable stack trace. If you use Task Manager, Processes tab, View + Select Columns, tick Handles, then you may see only one handle still in use. The diagnostic then is that you have a lousy device driver on your machine that doesn't properly support I/O cancellation. Which could leave a kernel thread running that doesn't quit, preventing the process from terminating. Very unusual, look for the reasons given in the first paragraph first.

How to Diagnose App Pool Issues

I have a large web app that runs on our two live servers. Part of our server side C# code calls a third party app to do a task for us.
That task works most of the time, but at a certain point it stops working until the AppPool is recycled.
This all happens in w3wp.exe, so I can see it running in process monitor like this (when it is not working),
Thread Create
Access the file PreviewGenerator.exe
Hive unloaded (this is the registry)
Thread Exit
And like this when it is working,
Thread Create
Access the file PreviewGenerator.exe
Process Start
Does heaps of stuff with PreviewGenerator.exe including reading / writing / registry, etc.
Process Exit
Hive unloaded
Thread Exit
How can I debug what is going on in my AppPool and why starting a separate process is not working some of the time?
I found the best thing to do was to create a separate app pool for my application in IIS and set an upper limit for the amount of RAM it could use. Also I found it useful to turn on the 'Generate Recycle Event Log Entry' items under the app pool settings.
You can then go to the system event log and filter out the items with a source of 'WAS' to understand what is going on in the app pools, when they are restarting and when they stop from being idle etc.
I think the main problem in our case is that the IIS box was running out of memory. Tuning the app pools and adding some extra RAM seems to have solved it.

Debugging utilities for Linux process hang issues?

I have a daemon process which does the configuration management. all the other processes should interact with this daemon for their functioning. But when I execute a large action, after few hours the daemon process is unresponsive for 2 to 3 hours. And After 2- 3 hours it is working normally.
Debugging utilities for Linux process hang issues?
How to get at what point the linux process hangs?
strace can show the last system calls and their result
lsof can show open files
the system log can be very effective when log messages are written to track progress. Allows to box the problem in smaller areas. Also correlate log messages to other messages from other systems, this often turns up interesting results
wireshark if the apps use sockets to make the wire chatter visible.
ps ax + top can show if your app is in a busy loop, i.e. running all the time, sleeping or blocked in IO, consuming CPU, using memory.
Each of these may give a little bit of information which together build up a picture of the issue.
When using gdb, it might be useful to trigger a core dump when the app is blocked. Then you have a static snapshot which you can analyze using post mortem debugging at your leisure. You can have these triggered by a script. The you quickly build up a set of snapshots which can be used to test your theories.
One option is to use gdb and use the attach command in order to attach to a running process. You will need to load a file containing the symbols of the executable in question (using the file command)
There are a number of different ways to do:
Listening on a UNIX domain socket, to handle status requests. An external application can then inquire as to whether the application is still ok. If it gets no response within some timeout period, then it can be assumed that the application being queried has deadlocked or is dead.
Periodically touching a file with a preselected path. An external application can look a the timestamp for the file, and if it is stale, then it can assume that the appliation is dead or deadlocked.
You can use the alarm syscall repeatedly, having the signal terminate the process (use sigaction accordingly). As long as you keep calling alarm (i.e. as long as your program is running) it will keep running. Once you don't, the signal will fire.
You can seamlessly restart your process as it dies with fork and waitpid as described in this answer. It does not cost any significant resources, since the OS will share the memory pages.

How do you monitor another application until it closes?

Suppose there are two executables. One is mine and the other is some other application. Now if the other app is running, I want my app to run until the other one exits or is stopped.
Writing a separate service seems quite an overkill.
You can first obtain a Process object - say by Process.GetProcessesByName, or better - use the ProcessID of the process you wish to monitor, if you have it. You can then try obtaining a WaitHandle from it, as discussed e.g. here, then call WaitOne on it (or WaitAll, if you're monitoring several instances).
Write a windows service that will continuously monitor the other application executable. If the service finds it running it will start your executable if not running and make sure it keeps running throughout the life cycle of the other application. As soon as the other app terminates, your windows service will also terminate your exe.

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