I've signed up for a developer account with Docusign. We have about 15 users that access a Windows Forms page from another program where they fill out the proper information and click a button that calls a NET Core Web API which creates an envelope and sends to the signer. Those 15 users don't have accounts in Docusign and don't need them to. I want to use one admin or service account that will send and receive the emails, but I can't figure out how to do this.
I used my name for the developer account and now all my (test) Docusign emails show they are from me and once the signer signs, my email receives the signed documents. I've tried creating another "Admin" account, but I don't see any way to associate that user as an "API User". When I try using that user's GUID as the ImpersonatedUserID, my RequestJWTUserToken request comes back with "consent_required". But, when I go to the link I just get an error with "The client id provided is not registered with Docusign".
Everything in the Web API is working perfectly except for the emails showing they are from me and then the signed docs coming back to my email. This should be an easy thing to change the user, but apparently it's not, or I just can't figure it out.
You were on your way to fix this, but didn't follow through.
Create new user (you did it)
Find the new userId (you did)
Update JRequestJWTUserToken (you did)
Consent error - expected, the new user did not consent.
Obtain consent. You need to have a URL built correctly like this to do this:
https://account-d.docusign.com/oauth/auth?response_type=code&scope=signature%20impersonation&client_id=7c2b8d7e-xxxx-xxxx-xxxx-cda8a50dd73f&redirect_uri=http://example.com/callback/
Once you do 5, you need to log in with the same new user account you created (you may be automatically logged in with your original developer account, so log out) and provide consent.
Then step 4 will work just fine.
https://developers.docusign.com/platform/auth/consent/obtaining-individual-consent/
Related
Building an app where I have to generate documents for users to sign (where the users are not employees that are part of the docusign account). Based on the docs here: https://developers.docusign.com/platform/auth/, I should be using a JWT Grant for authentication.
My question is: when any user opens up the document to start signing, is there a way to maintain the progress that the user has made while keeping embedded signing? I've seen the "Finish Later" button, but that sends an email to the user.
The status of the signing for the specific user is maintained by DocuSign. If they go back to sign again, they'll see whatever progress they made so far. In order for you to do that, you'll have to call the same API to generate a new embedded signing URL for the same user, just the same way you did the first time. You can completely avoid having any emails sent to the user if that's what you want.
Final comment - all of this has nothing to do with JWT. You can use JWT or use Auth Code Grant and the rest is the same.
I'm using a service account to send an envelope on behalf of another user. Using the API, I'm then creating an envelope in the "created" status for manual tab placement. Once I get the EnvelopeSummary back from the DocuSign API, I'd like to create a URL that I will send send back to the "send on behalf of" user so he/she can easily begin to place tabs.
I've looked into using the CreateSenderView/CreateConsoleView methods, however I don't know the AccountId/Password of the "send on behalf of" user nor do I want to use their information. Instead, I'd like to redirect the user to DocuSign where they can login and then after login, be redirected to the envelope.
I've also looked into creating my own URL from the envelopeId:
string envelopeId = "1ddff790-ad2d-4fb6-87c2-4b5e449898c9";
string redirectUrl = "https://appdemo.docusign.com/prepare/" + envelopeId;
This appears to redirect the user to the envelope if they are logged in, and if not, they will be prompted to login and then redirected. This is the functionality I am looking for, however, I'd like to use the API to generate this URL if possible since I'm not sure whether the referenced URL will remain static over time.
Any ideas?
If you haven't already done so, I'd suggest that you review DocuSign API documentation for the Send on Behalf Of (SOBO) feature. As the documentation describes:
The SOBO feature can only be used when both users are members of the same DocuSign account.
You (your application / UI) must collect username and password at least one time from the user whom you're sending on behalf of -- because you need their username and password in order to obtain an access token that can subsequently be used to submit API requests on their behalf. Since tokens do not expire (and are valid even if/when the SOBO user changes their password), you only need to collect username/password one time from the SOBO user, then use those credentials to generate an access token which can be used indefinitely to send on their behalf.
I would not recommend using the envelopeId to create your own URL, as this functionality is not supported by DocuSign -- even if it works today, there's no guarantee it'll continue to work in the days ahead.
Finally, issuing a Create Sender View request (using SOBO) will return a URL that can be used to launch the sender (tagging) view for the specified Envelope. Do note, however, that the URL will expire after a short period of time (5 minutes?) -- which means that you should not issue the Create Sender View request to retrieve the URL until the user (sender) is ready to tag/send the Envelope. For example, issuing the request to generate the URL and then emailing that URL to the sender would not be feasible -- since there's no guarantee that the user (sender) would open the email and click the link to launch the sender view before the link expires. Instead, you should provide the sender with a way to indicate to your application when they are ready to tag/send the Envelope, and then issue the Create Sender View request at that time and redirect the user (sender) to that URL immediately upon receiving the URL.
Update (Legacy SOBO)
#EnterTheCode -- thank you for the clarification that you provided in the comments. Your understanding of Legacy SOBO functionality is correct; that is, it does not require that you obtain an access token for the SOBO and it does not require that you obtain the SOBO user's password. You can simply include the X-DocuSign-Authentication request header to specify the username and password of your "service account", the integrator key, and the email address (or user ID) of the user whom you're issuing the API request on behalf of.
(Side Note: Although Legacy SOBO is apparently still supported, it's no longer recommended for service integrations. Instead, DocuSign now recommends this approach.)
Putting SOBO authentication technique aside though, the rest of my original answer still applies to your scenario. That is, to retrieve a URL that can be used to launch the sender (tagging) view for the specified Envelope, you'll need to use the Create Sender View operation. And, as mentioned previously, the URL that's returned by that operation will expire after a short amount of time -- so be sure to account for that in how you design your implementation.
Why you want to use SOBO, if you want someone to update the envelopes then you can add that user as first recipient in the envelope with recipienttype as "Allow To Edit" ("editors" in API term). With recipient type as "Allow to Edit", DocuSign will send an email to the recipient and then recipient has to login into his DocuSign account, after that user will be able to access the envelope and can do the editing of the envelope like doing tagging of document with DS Tabs, adding, removing recipients etc, in same way as "Sender View". In this way you don't need to create a webpage for embedded sending view.
When using the Docusign API (in my case, via the Sandbox/demo env), in the signing view at the top of the screen it displays the name & company of the user account that was used to authenticate with the API.
However, because this is embedded signing from my app, I would have thought we'd only have one user account - for the app. So I want to change what appears at the top there - the information on the sender of the envelope. Either to be the user account that exists in my app that created the envelope, or just to state what company sent the document.
Are there options on the API to do this? I can't see any reference to anything like this in the envelopeDefinition JSON structure in the REST API docs.
You can use the DocuSign SOBO - Send On Behalf Of Functionality
The Send On Behalf Of feature permits automated sending through the API by one account user on behalf of another account user.
More information here
At my company, we are implementing some parts of DocuSign, and have run across a scenario we believe the REST API does not support.
There are times where user's in our system change email addresses. We want to push this change to DocuSign for the user, without the user ever requiring to log in to DocuSign and manually change their email address via the console. This, of course, changes the username the user authenticates with on the login page of DocuSign.
Is it possible, using the DocuSign REST API, to change a user's email address (which in effect changes their login name do DocuSign)?
The DocuSign system does not support changing the email address through the API (REST or SOAP). This is mainly due to security restrictions - unfortunately your users will need to manually go into the DocuSign Console and go to Preferences to change their email address.
One thing that might make this process a little smoother is to automatically open the Console for your users when they request to change their email address. You can open the Console in an embedded iFrame in your site or app and from there they can change their account info. You would just need the user's credentials (along with the integrator key of the integration) and you can open the console for them.
The third API Walkthrough - Embedded DocuSign Console - illustrates exactly how to do this in 6 different languages (PHP, Java, Javascript, Python, C#, and Objective-C). You just need to make the following call from your environment, with just your accountId in the body of the POST request:
Method
POST
URI
/accounts/{accountId}/views/console
BODY
{
"accountId": "XXXXXX"
}
A 3rd party website is offering our service to their members. When they sign up, members have to agree to our contract. Currently this is handled manually, with envelopes being sent through email. We want to streamline this process allowing members to enter their information into the web site, and then immediately be presented with a contract to review and sign.
The 3rd party web site will collect the member information, then use the REST API to create a draft envelope based on a Template and information the the member enters on the website. The application will then display the contract in the web page so that the user can review and sign it. The document workflow will ensure that signed copies are routed to appropriate parties within our company via email for completion.
We want the 3rd party web site to have access to an account to which we can share templates. We want the 3rd party application to have very limited capabilities trhough the API:
Submit requests using a User ID and Integrator Key that we provide. These credentials need be different from other User Ids and Integrator Keys under our account
Create a draft envelope based on the templates we provide
Post a Recipient View allowing the application to display the document for review and siganture (in an IFrame)
Receive the signing status via the return URL provided in the Recipient View post
Possibly request status for an envelope
The external application should not have access to other templates, documents, or unnecessry API calls.
We want to be able to cancel the application's access at any time.
Question: Permissions and API Limitations
Is the above scenario feasible with respect to establishing limited access to the DocuSign REST API? How would we set this up?
Do account user permissions limit API use, if the API is enabled for the user? I found these settings in the user permissions section of the documentation. I can make guesses as to how to set them, but I need guidance on the actual implications of some settings.
Submit DocuSign API Requests: true
Manage Account: false
Send Envelope: true
Manage Templates: Use
DocuSign Desktop Client: false
Transfer Envelopes to User: false
Allow sender to set email language for recipients: false
I assume "Account-Wide Rights" should be false, but under that option in the documentation, it lists RequestStatus as one of calls covered. Will an application embedding the signing process still have sufficient permissions to complete the tasks listed above if "Account-Wide Rights" is false?
Are there other settings or issues I need to consider?
Firstly, thanks for using DocuSign. The answer to your question is in a few different parts. To clarify, I am answering assuming:
1.) You are a current customer (or about to be one) of DocuSign.
2.) You have a plan that is set up to allow integration (IE you aren't trying to do all of this with a personal plan, or something like that).
There are a couple of terms I will use... Sender and Recipient. In this scenario, the THird Party Website is "the sender" and they are Sending the documents through YOUR DocuSign account, using the API. The people who are signing up for your service are going to be Envelope Recipients.
Just like with the post office, someone has to send, and someone gets the envelope.
So far so good.
So what will happen is that the third party website will write some code that knows how to talk to the DocuSign API, and you will need to know:
-DocuSIgn Account ID (this is your DocuSign account)
-The Integrator Key (this is the key that you will need to certify before going live, which identifies all those API calls as coming from them)
-Credentials to access your account (this can be either the actual creds, or a token, etc).
Now, there are two ways to do it. You can either have the third party website make the and send all of the envelopes as if they all came from a single "user" in DocuSign (likely) or if you know that a particular user should send out things, you can do that too.
I am going to assume that all of the sign up packets will be sent as if they came from something like Signup#company.com.
So you will make sure you have a user in your DocuSIgn account with that Email address and name, and make sure that user has the ability to send via the API (there's a setting in DocuSign admin), and all envelopes will be sent as if that "person" sent them.
You will need the settings for that user (the one that will "send" all the envelopes), set as you showed above. You would need the Account Wide access if you wanted to send "on behalf of" a different user. But you aren't doing that, so you should be cool.
The last thing is that you will need to make sure you have an envelope based plan (as opposed to a seat based plan) because otherwise, that one mega-user will look suspicious (sending hundreds of envelopes in an automated fashion).
I hope this answers the question?
-Dan