How change friendly name notify twilio sms - node.js

Question

I am having some problems, I want to change the name of the sender. I mean, it is possible to assign an Alphanumeric Sender ID, I reviewed the documentation and followed the guidelines, in the response of the twilio api the name goes but when in the messages I receive it sends them to the same number. I know that it is not something due to the regulations of the country because according to the twilio documentation, it is possible. (https://support.twilio.com/hc/en-us/articles/223133767-International-support-for-Alphanumeric-Sender-ID) What is happening? How can I fix? Do I have to do any configuration?
How I want the sender ID to be seen
As I receive the sender ID
UPDATING QUESTION
Ok, the way I have structured the code is as follows:
I am working on a nodejs project, I need to send a message to multiple phone numbers so in order to do it I used the SMS notification service offered by Twilio, this is the method that was created:
async sendSMSAsNotify(req: Request, res: Response) {
try {
console.log("req.body:", req.body);
let messageBody = req.body.body;
console.log(messageBody);
let numberList = req.body.toBinding;
let extractBody = messageBody.replace(/<[^>]+>/g, '');
console.log(extractBody);
var decodedStripedHtml = he.decode(extractBody);
//console.log(decodedStripedHtml);
//console.log(`Body: ${messageBody}`);
var numbers = [];
for (let i = 0; i < numberList.length; i++) {
numbers.push(
JSON.stringify({
binding_type: "sms",
address: numberList[i],
})
);
}
const notificationOpts = {
toBinding: numbers,
body: decodedStripedHtml,
title: 'MyCompany'
};
// console.log("numbers:", notificationOpts.toBinding);
// console.log("body", notificationOpts.body);
const response = await this.client.notify
.services(process.env.SERVICE_SID_NTF)
.notifications.create(notificationOpts);
console.log('response', response);
res.json({
msg: `Message sent successfully! ${response}`,
});
} catch (e) {
throw new HttpException(HttpErrors.NOT_FOUND_ERROR, HttpStatus.NOT_FOUND);
}
}
The sendSMSAsNotify() method works great, I can send the same SMS to multiple numbers. But now what I want to achieve is that every message I send shows the sender id. I didn't find how to do it in the documentation of the SMS notification service, so I tried to change it and use a very simple method to send SMS via twilio to a single number just for testing.
async sendSMS(sms: SMSDto) {
try {
return await this.client.messages.create({
body: sms.message,
from: 'MyCompany',
to: sms.number,
});
} catch (e) {
return e
}
}
But in neither of the two methods in which I tried to change the sender identification it did not allow me and that is what brings me here, I really need help, it is a requirement that I need to fulfill and I cannot find a way to help me.

Answer 1

First up, while the list of countries that support alphanumeric sender IDs does contain Honduras there are further guidelines for SMS in Honduras that say:
Dynamic Alphanumeric Sender IDs are not fully supported for Honduras mobile operators. Sender IDs may be overwritten with a local long code or short code outside the Twilio platform.
So, even if you set everything up as I am about to explain, it is still possible that your sender ID may be overwritten with a local long code or short code and that Twilio is unable to do anything about that.
That being said, here's how to set up for alphanumeric sender IDs.
Since you are using Notify to send the messages, you will have set up a Messaging Service to use with Notify.
The Messaging Service controls how the SMS messages are sent out from Notify, from a pool of numbers. That pool can also contain your alphanumeric sender ID
So, to send from an alphanumeric sender ID you need to go to your Sender Pool within your Messaging Service and add an alpha sender.
Once you have the alpha sender set in your Messaging Service's pool, it will be used to send your messages out. You can even remove any long code numbers you have in the pool, if you do not plan to use them, though they are useful to fallback to if you do send to a country that doesn't support alphanumeric sender IDs.

Answer 2

Is it possible that you are in a country that does not support alphanumeric sender IDs and that Twilio falls back on a short code then?
PS: It would be helpful if you could add a code snippet, that shows the code you run, to your question.