I am using Stripe and Billing Portal.
If the user has canceled subscriptions in the past, then Billing Portal displays a list of canceled subscriptions and offers the option to renew for each canceled subscription:
The problem is that this allows users to subscribe to the same or different membership multiple times. For example, if I want my website to offer three types of membership:
Pro
Premium
Gold
and users can only be subscribed to one type of membership at a time - Billing Portal with that "renew" option allows user to subscribe to the two or more memberships (subscription plans) at a time: Lets say that user first subscribes to "Premium", then he cancels it... Then subscribes again to "Premium"... On Billing Portal he will be able to "renew" (subscribe) to "Premium" again...
Is it possible to disable (remove) that "renew" button (option)? I was looking into settings but couldn't find anything: https://dashboard.stripe.com/test/settings/billing/portal
Also I couldn't find anything in the documentation, FAQ section, etc.
That's because those subscriptions are set to cancel at period end, rather than immediately. They are not actually cancelled yet and can be reactivated. How are you cancelling these subscriptions?
If cancelling yourself via the API, make sure you aren't using cancel_at_period_end (API ref) and instead cancel immediately.
If you're letting customers cancel via portal, make sure to set the cancellation mode=immediately (API ref).
Similar options should be available if cancelled via the dashboard.
Once in this state (say if it were what you wanted), you can limit the portal session to only apply to a specific product/price. So you'd need to determine which of your gold/pro products was the active/new plan and create a portal configuration that only allowed updates for subscriptions for that product/price.
Related
In the Azure portal I have added two different credit cards. One of them is set as Default.
I have several pay-as-you-go subscriptions. All of them show the "Default payment method" and I can't find any way to specify the payment method per subscription. Should this be possible?
I tried to reproduce the same in my environment to Set different payment method for Azure pay-as-you-go subscriptions:
Please follow the steps to change the payment method.
Azure Portal > Subscription > Payment Methods > Add payment method.
If you have 2 or more payment methods in single subscription, to make it as default payment method, Select make default option.
Reference: Add, update, or delete a payment method - Microsoft Cost Management
We are currently using Stripe to offer a subscription service with 30 days free trial. Since we don't want the customer to be able to start the free trial without authorizing one payment method we use the SetupIntent of the created Subscription to present a card input to our client. Now the issue is that even before the customer is shown the card input the subscription is already created and "paid" for because it is a free trial.
This means that we cannot listen to the initial invoice.paid Webhook to activate the account, but instead need to listen to setup_intent.succeeded. This seems a bit odd and requires us to link the SetupIntent to a Subscription. It also means that when a customer cancels the subscription process before entering their card details, that Stripe still has created an active Subscription in trial.
Is there something we can do differently, or should we just accept that the subscriptions where the SetupIntent was aborted will be inactive on the Stripe side once it tries to pay for the next (non-trial) invoices?
Stripe's docs use the Setup Intent that's created with a trialing Subscription to collect a customer's Payment Method, but for your use case it may make more sense to create your own Setup Intent up front and not create the Subscription unless the Setup Intent it successful. It'd go something like this:
Create the Setup Intent
Confirm the Setup Intent after collecting details
If successful, create the trialing Subscription
Alternatively, you could try using Checkout which does require users to submit a Payment Method even from trialing Subscriptions
I am trying to create a subscription system with PayPal for a user subscribe to a course. So far I have already made the billing agreement and this has no problems, but the problem is that I want each month or each time the subscription is paid, the user is automatically reenrolled, otherwise if it is not possible to charge (maximum 2 attempts) the subscription is canceled and they no longer have access to the course. This last part I have no idea how I could do it, basically I don't know how I can check the status of the agreement and cancel when it is not paid.
The current version of PayPal Subscriptions does not use "billing agreements". If you have integrated with billing agreements, that is the previous version of PayPal Subscriptions and you should discard that deprecated implementation and read the current documentation, which only uses: Products, Plans, and Subscriptions.
(Do not use Billing Agreements, and do not use the deprecated PayPal-Node-SDK. Use the Subscriptions API directly)
To receive notifications of when a Subscription is paid for or its status otherwise changes, integrate Webhooks.
Some other possibly useful information: How do you know if a user has paid for a subscription
I have developed a chrome extension, I am trying to integrate in-app subscriptions using google.payments.inapp APIs, however while testing I found that if user cancels in-app subscription, the status from API shows ACTIVE instead of CANCELLED. Below is code that I am using to fetch purchased in-app subscriptions by user
google.payments.inapp.getPurchases({
'parameters': {env: "prod"},
'success': ami_onLicenseUpdate,
'failure': ami_onLicenseUpdateFailed
});
I am always receiving below response on success, even if user has cancelled subscription
{"response":{"details":[{"kind":"chromewebstore#payment","itemId":"xxxxxxxxx","sku":"xxxxxx_01","createdTime":"1509281736005","state":"ACTIVE"},{"kind":"chromewebstore#payment","itemId":"xxxxxxx","sku":"xxxxxxx_02","createdTime":"1508736958450","state":"ACTIVE"}]}}
How do I know if user has cancelled subscription?
After doing some research and testing, I found that if user is in subscription's trial period and user cancels subscription, google payment api will return subscription as active and once that trial period is over, it will not return any license related information for that subscription in api response. This way we can identify if user has active subscription or no.
One more note, for those who work with subscriptions.
Received from Chrome Web Store team:
After the cancellation, a user still will be able to access to your item until the next billing cycle starts and the extension should stop working after the subscription period is over (Monthly or Yearly). Therefore, the API is still responding back as "Active" right after the cancellation was initiated.
This is a basic functionality of subscription so I must be missing something!
How can I programmaticaly cancel a Google Wallet subscription? Obviously when the user cancels their account with our service we need to cancel their subscription, instead of having to ask them to go to their Google Wallet console and cancel it themselves or us having to do it manually for every cancellation from our console?
[EDIT] Just to clarify, the question is about Google Wallet subscriptions (digital goods)
See above note, as I understand the only way for a cancellation of payment is a manual one, so when a user cancels our service they either have to go and cancel the payment themselves, or for us to do it manually.
Users can view the status of all of their subscriptions and cancel them if necessary from the My Apps screen in the Play Store app. Currently, the In-app Billing API does not provide support for programatically canceling subscriptions from inside the purchasing app.
More details can be found at Subscription Cancellation