Is it possible to push a message to a Dialogflow conversation? - dialogflow-es

I need to push a message to the end-user after some time of the beginning of the conversation. For example, the end-user starts talking today and subscribes to some kind of event. I would like to send messages from my backend to that conversation after some time without user input between this time.

Related

How can I track unread messages in a messenger app

I am building a chat app using Node.js, Express, React and Socket.io. I want to keep track of unread messages so I can notify the user with unread messages count. Should this be implemented on both server and client sides?
Check this to see some of the tradeoff doing it either on client or server side.
Also it depends on how you are implementing it.
I'm currently doing something very similar and I chose to keep track of the last time the user checked the chatroom/ conversation and compare it to the created_at date of the messages. So the server sends off all the chatrooms and their last 50 messages to the client. I then calculate the number of unread messages directly in redux via a helper function and display it on the chatroom badge.

Sending private message to user with socket.io

I am trying to implement private messaging with socket.io for my mobile applications which have a direct messaging feature like Instagram. Right now, I am using Node.js and React Native. I am kinda new to socket.io. I saw many examples of that. However, one thing is not clear in my mind.
User clicks "send message" button. Then I create a socket connection and the user joins a room with socket id. Then user sends a message to that room.
The problem here is, how other user will get the message? Because at this point, I don't think other user knows the room id. Of course if there is a better solution for that, I am open to every suggestion.
One thing you can do is create a room for each person. When the person logs into your app and connects with socket.io, you'll want to have them automatically join the room with their user id.
Then when someone wants to send them a message, they can just send the message to the room for the receiving user.
However, I think if you are building a messaging app, socket.io is not the right way to go. As far as I know you can't listen on sockets while the app is in the background (and even if you could, it would drain your users' battery life). You should use push notifications instead and use the data field (e.g. zo0r/react-native-push-notification and firebase).

How to check if the user has the webchat window open?

I am creating a customer support bot using Ms botframework v4 with nodeJS and directline API 3.0. A customer would talk to the bot and on request, the conversation would be handed over to an agent. If the customer requested to talk to a bot, the customer will wait until the agent becomes available. I want to check if the customer is still active before the agent sends a message to him/her.
wireframe of the bot and the webiste As you can see in the image Jack is in the queue I want to find out a way to check if Jack is still waiting, or he close the window and no longer waiting.
Check out this SO solution I provided. The request is similar to yours in that the OP wants to know how the bot can be notified if a user exits.
The short answer is to use an event listener. Before the window (that houses the web chat instance) is closed, an event is fired. This event is picked up by web chat which sends an activity (message, event, or other) to notify that bot.
From this point, you simply need to forward the notification to the agent that the user has exited the conversation.
Hope of help!

Need recommendation regarding rabbitmq

I am creating an chat application where I have a rest API and a socket.io server, What I want to do is the user will send messages to rest API, The api will persist those messages in database and then send these messages to the rabbimq queue then rabbitmq will send these messages to socket.io if the receiving user is online, Else the message will be stored in the queue and when the user will come online the user will retrieve these messages from the queue however I want to implement this in a way like whatsapp, The messages will be for a particular user and the user will only receive those messages which are meant for them i.e I don't want to broadcast messages I want only particular user to receive those messages
Chat should be a near-real-time application, there are multiple ways of modeling such a thing. First of all, you can use HTTP pooling, HTTP long pooling but some time ago there where introduced the new application-level protocol - web socket. It would be good for you, along with Stomp messages. Here you can check a brief example. And sending messages to specific users is also supported out-of-the-box example
1
To send messages to specific sockets you can use rooms: io.to(room).emit(msg). Every socket is a part of a room with the same name as the socket id.
2
I wouldn't wait for the message to be written to the database before sending it out through socket.io, your API can do both at once. When a user connects they can retrieve their messages from the database then listen for new ones on their socket.

Using socket.io for notifications and chat

I'm very new to node.js and sokcet.io that's why I need to ask you about the plan I have to see if it makes sense or is plain stupid. I need ongoing server/client communication for two reasons: sending real-time notifications to the user when they have one, and two, for chat between users.
Here is my plan for managing notifications:
PHP script finds out user X has a new notification.
Using Elephant.io send a message to server with user X's id as the data.
On the server side, upon receiving the message, if user X is connected emit him a message telling they have a notification.
user X's brower, Upon recieving the message, uses AJAX to poll the database and receive the text for the notification.
For chat, this is my plan (messages should be save on DB):
When user X submits a chat message to user Y, use ajax to send the text to a PHP script and save it on DB. On success, use elephant.io to send a message to user Y telling them that they have a new chat message.
User Y's browser, after receiving the server message, uses AJAX to poll a php script to receive the new text.
Do you think these plans are superior to short polling using AJAX? I appreciate any comments to improve them.
Finally,I'm curious to know how reliable these technologies (node.js, socket.io, elephant.io) are. Do they work well when the server becomes busy? How do they handle exceptions and errors ,etc.

Resources