I am using Kured to perform safe reboots of our nodes to upgrade the OS and kernel versions.
In my understanding, it works by cordoning and draining the node, and the pods are scheduled on a new node with the older version. After the reboot, the nodes are uncordoned and back to the ready state and the temporary worker nodes get deleted.
It was perfectly fine until yesterday when one of the nodes failed to upgrade to the latest kernel version. It was on 5.4.0-1058-azure last week after a successful upgrade and it should be on 5.4.0-1059-azure yesterday after the latest patch, but it is using the old version 5.4.0-1047-azure (which I think is the version of the temporary node that got created).
Upon checking the log analytics on azure, it says that it failed to scale down.
Reason: ScaleDownFailed
Message: failed to drain the node, aborting ScaleDown
Error message
Any idea on why this is happening?
Firstly, there is a little misunderstanding of the OS and Kernel patching process.
In my understanding, it works by cordoning and draining the node, and the pods are scheduled on a new node with the older version.
The new node that is/are added should come with the latest node image version with latest security patches (which usually does not fall back to an older kernel version) available for the node pool. You can check out the AKS node image releases here. Reference
However, it is not necessary that the pod(s) evicted by the drain operation from the node that is being rebooted at any point during the process has to land on the surge node. Evicted pod(S) might very well be scheduled on an existing node should the node fit the bill for scheduling these pods.
For every Pod that the scheduler discovers, the scheduler becomes responsible for finding the best Node for that Pod to run on. The scheduler reaches this placement decision taking into account the scheduling principles described here.
The documentation, at the time of writing, might be a little misleading on this.
About the error:
Reason: ScaleDownFailed
Message: failed to drain the node, aborting ScaleDown
This might happen due to a number of reasons. Common ones might be:
The scheduler could not find a suitable node to place evicted pods and the node pool could not scale up due to insufficient compute quota available. [Reference]
The scheduler could not find a suitable node to place evicted pods and the cluster could not scale up due to insufficient IP addresses in the node pool's subnet. [Reference]
PodDisruptionBudgets (PDBs) did not allow for at least 1 pod replica to be moved at a time causing the drain/evict operation to fail. [Reference]
In general,
The Eviction API can respond in one of three ways:
If the eviction is granted, then the Pod is deleted as if you sent a DELETE request to the Pod's URL and received back 200 OK.
If the current state of affairs wouldn't allow an eviction by the rules set forth in the budget, you get back 429 Too Many Requests. This is typically used for generic rate limiting of any requests, but here we mean that this request isn't allowed right now but it may be allowed later.
If there is some kind of misconfiguration; for example multiple PodDisruptionBudgets that refer the same Pod, you get a 500 Internal Server Error response.
For a given eviction request, there are two cases:
There is no budget that matches this pod. In this case, the server always returns 200 OK.
There is at least one budget. In this case, any of the three above responses may apply.
Stuck evictions
In some cases, an application may reach a broken state, one where unless you intervene the eviction API will never return anything other than 429 or 500.
For example: this can happen if ReplicaSet is creating Pods for your application but the replacement Pods do not become Ready. You can also see similar symptoms if the last Pod evicted has a very long termination grace period.
How to investigate further?
On the Azure Portal navigate to your AKS cluster
Go to Resource Health on the left hand menu as shown below and click on Diagnose and solve problems
You should see something like the following
If you click on each of the options, you should see a number of checks loading. You can set the time frame of impact on the top right hand corner of the screen as shown below (Please press the Enter key after you have set the correct timeframe). You can click on the More Info link on the right hand side of each entry for detailed information and recommended action.
How to mitigate the issue?
Once you have identified the issue and followed the recommendations to fix the same, please perform an az aks upgrade on the AKS cluster to the same Kubernetes version it is currently running. This should initiate a reconcile operation wherever required under the hood.
Related
I'm using databricks with an interactive cluster. If I review their management user-interface, there is only one "application" listed. And when I try to kill it, I always get this message
HTTP ERROR 405
Problem accessing /app/kill/. Reason:
Method Not Allowed
The end result is that I'm forced to restart the entire cluster. I use their "cluster pool" feature which makes the wait time a bit less. but it still involves waiting for about a minute before I'm able to get back to work.
The reason I need to restart the application is to swap fresh jar's into the spark environment. Otherwise when I repeatedly use addJar(), I run into some annoying jar-hell issues (class not found errors and such).
Why does Databricks only list one application at a time in their "interactive" cluster?
Why doesn't databricks have a way to stop one application and start another in its place (without restarting the whole cluster)?
This affects development productivity when we are forced to sit around waiting an extra minute for no good reason. It is already pretty hard to be productive with spark.
We have an app that handles request which could take several minutes to return a response. Does it make sense to put this app in a pod and replicate many times in the same node so we can handle each request on a new thread (Considering nodejs is single threaded)?
The use-case here is quite a bit, unsteady. As per your say your application is a single threaded one, and you want to increase the pod as soon as a new request is fired only if the previous pod is busy or has a lock, in simplest terms a new pod to come with a new request if the previous pod is busy.
Kubernetes is an Orchestrator for containers and deploying a monolithic application on kubernetes not just bring down all the tremendous that kubernetes can do but also bring lots of overhead with Deployment and automation issues.
Also, the nice thing when you break away from a monolith (= single thread) into a (micro) service oriented architecture you can have an isolated event loop for each service. Because every Node process would be running isolated inside a container!
I would advise you to consider your architectural design of application, break them into multi threaded and then revisit kubernetes.
However quoting the same https://www.dataversity.net/use-kubernetes-deploy-monolithic-apps/# A Linux shell is a Linux shell is a Linux shell. You can make it work, and the following can be a way ahead.
Strategic Solution: You can declare an HPA[Horizontal Pod Autoscaler] for your deployment with a flag of --max-replicas=xx, then you need to write a job using request metrics, that whenever there is request to the service the Deployment should be scaled automatically and descaled likewise. Also you will have to downscale as soon as the request ends. You should use v2beta2 apiVersion of HPA, as it allows that type of metrics.
Also what I think is that you will have to use the v2beta2 apiVersion of HPA because you will have to keep the request count to unary so that the requests doesn't generate 5XX as kubernetes service will send the request to the same pod if such metric isn't set.
I have a web app in production (.Net Core), I deployed it in Azure as App service which is in premium tier p2v2 4 instances. I am also using Azure Redis cache (Premium Tier) which my app is using it as cache. I have two app services (primary and secondary) configured Traffic Manager for load balancing.
Whenever I am trying to deploy my app into production using swap slot feature, Both the app service response time goes up to 20 secs and it is down for around 1 minute and my CPU utilization goes close to 90%. And I am seeing multiple exceptions from Redis client (For ex: No connection is available to service this operation: EVAL; It was not possible to connect to the Redis server(s). To create a disconnected multiplexer, disable AbortOnConnectFail. ConnectTimeout; IOCP: (Busy=0,Free=1000,Min=8,Max=1000), WORKER: (Busy=452,Free=32315,Min=8,Max=32767), Local-CPU: n/a) and my HttpQueue length goes above 10
I can infer from the above image is that worker thread has been overloaded, Donno why it is happening
I am using .Net StackExchange Redis client version 2.0.601, recently did an update from version 1.2.4
Note:
I didn't use slot specific app setting.
It keeps happening for every swap slots during deployment
I didn't find any app service restart in the logs.
I want to know any of you guys are facing this issue, if yes please suggest me where is the problem or how to debug and it would also better if you can share any of things you tried.
I tried to find any error logs in AZure Redis cache server but couldn't find any.
I am trying to figure out what is causing this issue, how to debug this kind of issues with azure, and whether anybody encountered the same and have implemented any resolution for the same?
Please let me know if you need any additional details.
Here is something which might be worth trying :
Cache metrics are reported using several reporting intervals, including Past hour, Today, Past week, and Custom. The Metric blade for each metrics chart displays the average, minimum, and maximum values for each metric in the chart, and some metrics display a total for the reporting interval.
Each metric includes two versions. One metric measures performance for the entire cache, and for caches that use clustering, a second version of the metric that includes (Shard 0-9) in the name measures performance for a single shard in a cache. For example if a cache has 4 shards, Cache Hits is the total amount of hits for the entire cache, and Cache Hits (Shard 3) is just the hits for that shard of the cache.
Try looking for the Error metric while monitoring.
https://learn.microsoft.com/en-us/azure/azure-cache-for-redis/cache-how-to-monitor#available-metrics-and-reporting-intervals
Additionally , we need to retry for TimeoutException, RedisConnectionException or SocketException even which ensure it will try to connect in case of any exception, you can read about all the best practises arouns Redis Cache usage in below doc:
https://learn.microsoft.com/en-us/azure/azure-cache-for-redis/cache-best-practices
https://learn.microsoft.com/en-us/azure/azure-cache-for-redis/cache-best-practices#when-is-it-safe-to-retry
Hope it helps.
My question (to MS and anyone else) is: Why is this issue occurring and what work around can be implemented by the users / customers themselves as opposed to by Microsoft Support?
There have obviously been 'a few' other question about this issue:
Managed Azure Kubernetes connection error
Can't contact our Azure-AKS kube - TLS handshake timeout
Azure Kubernetes: TLS handshake timeout (this one has some Microsoft feedback)
And multiple GitHub issues posted to the AKS repo:
https://github.com/Azure/AKS/issues/112
https://github.com/Azure/AKS/issues/124
https://github.com/Azure/AKS/issues/164
https://github.com/Azure/AKS/issues/177
https://github.com/Azure/AKS/issues/324
Plus a few twitter threads:
https://twitter.com/ternel/status/955871839305261057
TL;DR
Skip to workarounds in Answers below.
Current best solution is post a help ticket — and wait — or re-create your AKS cluster (maybe more than once, cross your fingers, see below...) but there should be something better. At least please grant the ability to let AKS preview customers, regardless of support tier, upgrade their support request severity for THIS specific issue.
You can also try scaling your Cluster (assuming that doesn't break your app).
What about GitHub?
Many of the above GitHub issues have been closed as resolved but the issue persists. Previously there was an announcements document regarding the problem but no such status updates are currently available even though the problem continues to present itself:
https://github.com/Azure/AKS/tree/master/annoucements
I am posting this as I have a few new tidbits that I haven't seen elsewhere and I am wondering if anyone has ideas as far as other potential options for working around the issue.
Affected VM / Node Resource Usage
The first piece I haven't seen mentioned elsewhere is Resource usage on the nodes / vms / instances that are being impacted by the above Kubectl 'Unable to connect to the server: net/http: TLS handshake timeout' issue.
Production Node Utilization
The node(s) on my impacted cluster look like this:
The drop in utilization and network io correlates strongly with both the increase in disk utilization AND the time period we began experiencing the issue.
The overall Node / VM utilization is generally flat prior to this chart for the previous 30 days with a few bumps relating to production site traffic / update pushes etc.
Metrics After Issue Mitigation (Added Postmortem)
To the above point, here are the metrics the same Node after Scaling up and then back down (which happened to alleviate our issue, but does not always work — see answers at bottom):
Notice the 'Dip' in CPU and Network? That's where the Net/http: TLS issue impacted us — and when the AKS Server was un-reachable from Kubectl. Seems like it wasn't talking to the VM / Node in addition to not responding to our requests.
As soon as we were back (scaled the # nodes up by one, and back down — see answers for workaround) the Metrics (CPU etc) went back to normal — and we could connect from Kubectl. This means we can probably create an Alarm off of this behavior (and I have a issue in asking about this on Azure DevOps side: https://github.com/Azure/AKS/issues/416)
Node Size Potentially Impacts Issue Frequency
Zimmergren over on GitHub indicates that he has less issues with larger instances than he did running bare bones smaller nodes. This makes sense to me and could indicate that the way the AKS servers divy up the workload (see next section) could be based on the size of the instances.
"The size of the nodes (e.g. D2, A4, etc) :)
I've experienced that when running A4 and up, my cluster is healther than if running A2, for example. (And I've got more than a dozen similar experiences with size combinations and cluster failures, unfortunately)." (https://github.com/Azure/AKS/issues/268#issuecomment-375715435)
Other Cluster size impact references:
giorgited (https://github.com/Azure/AKS/issues/268#issuecomment-376390692)
An AKS server responsible for more smaller Clusters may possibly get hit more often?
Existence of Multiple AKS Management 'Servers' in one Az Region
The next thing I haven't seen mentioned elsewhere is the fact that you can have multiple Clusters running side by side in the same Region where one Cluster (production for us in this case) gets hit with 'net/http: TLS handshake timeout' and the other is working fine and can be connected to normally via Kubectl (for us this is our identical staging environment).
The fact that users (Zimmergren etc above) seem to feel that the Node size impacts the likelihood that this issue will impact you also seems to indicate that node size may relate to the way the sub-region responsibilities are assigned to the sub-regional AKS management servers.
That could mean that re-creating your cluster with a different Cluster size would be more likely to place you on a different management server — alleviating the issue and reducing the likelihood that multiple re-creations would be necessary.
Staging Cluster Utilization
Both of our AKS Clusters are in U.S. East. As a reference to the above 'Production' Cluster metrics our 'Staging' Cluster (also U.S. East) resource utilization does not have the massive drop in CPU / Network IO — AND does not have the increase in disk etc. over the same period:
Identical Environments are Impacted Differently
Both of our Clusters are running identical ingresses, services, pods, containers so it is also unlikely that anything a user is doing causes this problem to crop up.
Re-creation is only SOMETIMES successful
The above existence of multiple AKS management server sub-regional responsibilities makes sense with the behavior described by other users on github (https://github.com/Azure/AKS/issues/112) where some users are able to re-create a cluster (which can then be contacted) while others re-create and still have issues.
Emergency could = Multiple Re-Creations
In an emergency (ie your production site... like ours... needs to be managed) you can PROBABLY just re-create until you get a working cluster that happens to land on a different AKS management server instance (one that is not impacted) but be aware that this may not happen on your first attempt — AKS cluster re-creation is not exactly instant.
That said...
Resources on the Impacted Nodes Continue to Function
All of the containers / ingresses / resources on our impacted VM appear to be working well and I don't have any alarms going off for up-time / resource monitoring (other than the utilization weirdness listed above in the graphs)
I want to know why this issue is occurring and what work around can be implemented by the users themselves as opposed to by Microsoft Support (currently have a ticket in). If you have an idea let me know.
Potential Hints at the Cause
https://github.com/Azure/AKS/issues/164#issuecomment-363613110
https://github.com/Azure/AKS/issues/164#issuecomment-365389154
Why no GKE?
I understand that Azure AKS is in preview and that a lot of people have moved to GKE because of this problem (). That said my Azure experience has been nothing but positive thus far and I would prefer to contribute a solution if at all possible.
And also... GKE occasionally faces something similar:
TLS handshake timeout with kubernetes in GKE
I would be interested to see if scaling the nodes on GKE also solved the problem over there.
Workaround 1 (May Not Work for Everyone)
An interesting solution (worked for me) to test is scaling the number of nodes in your cluster up, and then back down...
Log into the Azure Console — Kubernetes Service blade.
Scale your cluster up by 1 node.
Wait for scale to complete and attempt to connect (you should be able to).
Scale your cluster back down to the normal size to avoid cost increases.
Alternately you can (maybe) do this from the command line:
az aks scale --name <name-of-cluster> --node-count <new-number-of-nodes> --resource-group <name-of-cluster-resource-group>
Since it is a finicky issue and I used the web interface I am uncertain if the above is identical or would work.
Total time it took me ~2 minutes — for my situation that is MUCH better than re-creating / configuring a Cluster (potentially multiple times...)
That being Said....
Zimmergren brings up some good points that Scaling is not a true Solution:
"It worked sometimes, where the cluster self-healed a period after scaling. It failed sometimes with the same errors. I don't consider scaling a solution to this problem, as that causes other challenges depending on how things are set up. I wouldn't trust that routine for a GA workload, that's for sure. In the current preview, it's a bit wild west (and expected), and I'm happy to blow up the cluster and create a new one when this fails continuously." (https://github.com/Azure/AKS/issues/268#issuecomment-395299308)
Azure Support Feedback
Since I had a support ticket open at the time I ran into the above scaling solution I was able to get feedback (or rather a guess) on what the above might have worked, here's a paraphrased response:
"I know that scaling the cluster can sometimes help if you get into a state where the number of nodes is mismatched between “az aks show” and “kubectl get nodes”. This may be similar."
Workaround References:
GitHub user Scaled nodes from console and fixed the problem: https://github.com/Azure/AKS/issues/268#issuecomment-375722317
Workaround Didn't Work?
If this DOES NOT work for you, please post a comment below as I am going to try to keep an up to date list of how often the issue crops up, whether it resolves itself, and whether this solution works across Azure AKS users (looks like it doesn't work for everyone).
Users Scaling Up / Down DID NOT work for:
omgsarge (https://github.com/Azure/AKS/issues/112#issuecomment-395231681)
Zimmergren (https://github.com/Azure/AKS/issues/268#issuecomment-395299308)
sercand — scale operation itself failed — not sure if it would have impacted connectability (https://github.com/Azure/AKS/issues/268#issuecomment-395301296)
Scaling Up / Down DID work for:
Me
LohithChanda (https://github.com/Azure/AKS/issues/268#issuecomment-395207716)
Zimmergren (https://github.com/Azure/AKS/issues/268#issuecomment-395299308)
Email Azure AKS Specific Support
If after all the diagnosis you still suffer from this issue, please don't hesitate to send email to aks-help#service.microsoft.com
Adding another answer since this is now the Azure Support official solution when the above attempts do not work. I haven't experienced the issue in a while so I can't verify this one but it seems like it would make sense to me (based on previous experience).
Credit on this one / full thread found here (https://github.com/Azure/AKS/issues/14#issuecomment-424828690)
Check for Tunneling Issues
ssh to the agent node which running the tunnelfront pod
get tunnelfront logs: "docker ps" -> "docker logs "
"nslookup " whose fqdn can be get from above command -> if it resolves ip, which means dns works, then go to the following step
"ssh -vv azureuser# -p 9000" ->if port is working, go to the next step
"docker exec -it /bin/bash", type "ping google.com", if it is no response, which means tunnel front pod doesn't have external network, then do following step
restart kube-proxy, using "kubectl delete po -n kube-system", choose the kube-proxy which is runing on the same node with tunnelfront. customer can use "kubectl get po -n kube-system -o wide"
I feel like this particular work-around could PROBABLY be automated (for sure on Azure side but probably on the community side).
Email Azure AKS Specific Support
If after all the diagnosis you still suffer from this issue, please don't hesitate to send email to aks-help#service.microsoft.com
Workaround 2 Re-Create Cluster (Somewhat Obvious)
I am adding this one because there are some details to keep in mind and even though I touched on it in my original Question, that thing got long, so I am adding specific details on re-creation here.
Cluster Re-Creation Doesn't Always Work
Per the above in my original question there are multiple AKS Server instances that divide up responsibilities for a given Azure region (we think). Some, or all, of these can be impacted by this bug resulting in your Cluster being un-reachable via Kubectl.
That means that if you re-create your Cluster and it some how lands on the same AKS server, probably that new Cluster will ALSO not be reachable requiring...
Additional Re-creation Attempts
Probably re-creating multiple times will result in you eventually landing your new Cluster on one of the other AKS servers (which is working fine).
As far as I can tell I don't see any indication that ALL AKS servers get hit with this problem at once in a while (if ever).
Different Cluster Node Size
If you are in a pinch and want the highest possibly probability (we haven't confirmed this) that your re-creation lands on a different AKS management server — choose a different Node size when you create your new Cluster (see Node Size section of the initial Question above).
I have opened this ticket asking Azure DevOps whether or not the Node Size is ACTUALLY related to deciding which Clusters are administered by which AKS management servers: https://github.com/Azure/AKS/issues/416
Support Ticket Fix vs. Self Healing
Since there are a lot of users who indicate that the problem occasionally solves itself and just goes away I think that it is reasonable to guess that Support actually fixes the offending AKS server (which may result in other users having their Clusters fixed — 'Self Heal') as opposed to fixing the individual user's Cluster.
Creating Support Tickets
To me the above would likely mean that creating a Ticket is probably a good thing since it would fix other user Clusters experiencing the same issue — it might also be an argument for allowing support issue severity escalation for this specific issue.
I think this is also a decent indicator that maybe Azure support hasn't figured out how to fully alarm for the problem yet, in which case creation of a support ticket serves that purpose as well.
I also asked Azure DevOps whether they Alarm for the issue (based on my experience easily visualizing the issue based on CPU and Network IO metric changes) on their side: https://github.com/Azure/AKS/issues/416
If NOT (haven't heard back) then it makes sense to create a ticket EVEN IF you plan to re-create your cluster since that ticket would then make Azure DevOps aware of the issue resulting in a fix for other users on that Cluster management server.
Things to make Cluster Re-Creation Easier
I will add to this (feedback / ideas are appreciated) but off the top of my head:
Be diligent (obvious) about how you store all YAML files used to create your Cluster (even if you don't re-deploy often for your app by design).
Script your DNS modifications in order to speed up pointing to the new instance — If you have a public facing app / service that utilizes DNS (Maybe something like this example for Google Domains?: https://gist.github.com/cyrusboadway/5a7b715665f33c237996, Full docs here: https://cloud.google.com/dns/api/v1/)
We just had this issue for one of our clusters. Sent a support ticket and got called back 5 minutes later by an engineer asking if it was OK for them to restart the API Server. 2 minutes later it was working again.
Reason was something about timeouts in their messaging queue.
I've got a stateful service running in a Service Fabric cluster that I now know fails to honor a cancellation token passed into it. My fault.
I'm ready to release the fix, but during the upgrade process, I'm expecting the service replica on the faulty primary node to get stuck since it won't honor the token passed in.
I can use Restart-ServiceFabricDeployedCodePackage or even Restart-ServiceFabricNode to manually take down the stuck replica, but that will result in a brief service interruption during the upgrade process.
Is there any way to release this fix with zero downtime?
This is not possible for a stateful service using the Service Fabric infrastructure, you will need to have downtime on the upgrade. Once you have a version that supports the cancellation token then you will be fine.
That said, depending on the use of the state, and if you have a load balancer between your clients and the service, you can stand up another service instance on the new fixed version and use the load balancer to drain your traffic across to then new version, upgrade the old, drain back to it and then drop the second service you created. This will allow for a zero downtime scenario.
The only workarounds I can think of are worse since they turn off parts of health checks during upgrades and "force" the process to come down. This doesn't make things more graceful or improve downtime, and has a side effect of potentially causing other health issues to be ignored.
There's always some downtime, even with the fully rolling upgrades, since swapping a primary to another node is never instantaneous and callers need to discover the new location. With those commands, you're just converting a more graceful shutdown and cleanup into a failure, which results in the same primary swap. Shouldn't be a huge difference since clients (and SF) have to deal with failure normally anyway.
I'd keep using those commands since they give you good manual control over which replicas/processes to poke when things get stuck.