Twilio Flex is not displayed correctly inside Salesforce - flexbox

I try to integrate Twilio Flex in Salesforce like this:
https://www.twilio.com/docs/flex/admin-guide/integrations/salesforce#
However, the Flex application is not displayed correctly inside Salesforce:
In addition, nothing pops up on an incoming call.
Has anyone a hint what to do?

Looks like the Saleforce Integration has not been enabled in the Flex Admin console. https://flex.twilio.com/admin/integrations

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