When the call ends, I want to send data to Microsoft teams. For that purpose, I am making a POST request using the Twilio webhook. I have added the link for HTTP request in CALL STATUS CHANGES. But I also want to send data collected during calls. Is there any way to do that?
Article here(https://www.twilio.com/docs/usage/webhooks/voice-webhooks) doesn't mention anything about passing data.
My POST request URI looks something like this:-
https://xyz?Name=Himanshu&Phone=1234567890
I want Name and Phone data to be collected from Memory.
Twilio developer evangelist here.
When Twilio sends a webhook request about a voice call it will send a whole bunch of parameters including CallSid, To, From (the number user called from), AccountSid, CallStatus and more all of which are listed here.
I would not recommend making the Twilio webhook directly to Microsoft Teams as Twilio expects there to be a response to the request. Also, Twilio cannot know the name of your caller either.
Instead, I would recommend setting up the webhook request to go to your own application where you can parse out the data you need from the request, collect other data like name, and then make the request to Teams to complete your interaction.
Related
I've set up a ZAP so that when a subscriber is added to my aweber email list they are automatically added to a product in my membership plugin called DAP or digital access pass.
As per the instructions of the membership plugins developers, I am using a webhook in the zapier 'post' section.
It's not working. Quite simply the webhook doesn't appear to be calling anything.
Now, weird thing is that zapier logs show the webhook has been sent and has had success. But from DAP's end nothing is being received.
The support team at DAP tell me that the script isn't being called, because nothing appears in their logs.
They show me this by putting the webhook URL into a browser and calling it that way, and THEN the relevant info arrives in the DAP logs.
Zapier told me they do not trouble shoot and so advised that I post here.
Would appreciate any help. Thank you very much.
Dan
You can easily test if Zapier is making a call or not by sending the request to http://requestb.in
Steps:
Create a request bin and copy the URL.
Request bin screenshot
In Zapier, replace the webhooks post URL with the requestb.in URL.
Now, whenever the Webhook makes a post request, you should be able to visit the inspect page of your bin and check if a request was received. Just add ?inspect to the end of the URL. For example, if your Request bin URL is https://requestb.in/wbto8jwb then you should visit https://requestb.in/wbto8jwb?inspect
The inspect page will show all the requests received.
With this, you will know if Zapier is sending the requests. If the requests are being received by request bin then there is something which needs to be fixed by DAP.
Note that it could also be something in the configuration of the Webhook that is causing the request to not be recognised by DAP. It will help if you add more details to your question - what format is the DAP team expecting to receive the data in?
Below is a sample Webhook implementation in Zapier.
I have added a hook to POST data to a request bin (https://requestb.in/wbto8jwb)
Webhook POST screenshot
When I test this step, the request is received in the Request Bin Inspect page (https://requestb.in/wbto8jwb?inspect).
Request Bin Screenshot
More reading:
https://zapier.com/help/webhooks/
Update:
You can also make a direct call to the DAP API by using a tool like https://www.hurl.it/. From the drop down in destination, select POST and put the URL here. Click on Add body and paste the raw data from request bin. Now ask the DAP team to check if the request was received.
I want to forward any sms messages incoming to my Twilio (virtual) number to an email address using Twilio functions. How would I go about that?
Twilio developer evangelist here.
You absolutely can forward incoming SMS messages to email using Twilio Functions. I actually wrote a blog post on how to forward SMS as email. This particular post uses the SendGrid API to send the message, the full code is available, with instructions, on GitHub.
If you wanted to use a different service to send the email you can. There is a pull request right now that I need to review where someone added SparkPost support. As long as you have a service that you can call as an HTTP API, then you can use the code and just adjust the payload.
Let me know if that helps at all.
So, I've been making some research on this, and found these info:
Whenever a message is sent to a twilio number, also an http request is sent to the twilio server, and this server saves the message that was sent to the number.
To access that message that server is holding
We are using this code down below.
const MessagingResponse = require('twilio').twiml.MessagingResponse;
const response = new MessagingResponse();
const message = response.message();
message.body('Hello World!');
response.redirect('https://demo.twilio.com/sms/welcome');//you need to have your own document
console.log(response.toString());
The message is being redirected to the link that we have specified there, and it must be a twilio link, you can create a link from here
And all you have to do is read the message and enjoy it! For more info, please see https://www.twilio.com/docs/api/twiml/sms/your_response
Sendgrid webhook has sg_message_id
But the response of Web API v2 when sending mail doesn't have sg_message_id.
In fact, there is only message showing only success or failed.
So, how do i associate between sent mail and the webhook callback?
I have check the past questions in SO but it doesn't provide be the solution for this.
Thank you.
You can use unique arguments. Take your unique ID (like primary key) and give it to sendgrid API during sending email. You will get it back in the event webhook.
https://sendgrid.com/docs/API_Reference/SMTP_API/unique_arguments.html
EDIT: The best practice seems to be using custom arguments (see documentation). Which is not apparent from the documentation (as of today).
In Web API v3, the response includes a special header X-Message-Id (see https://sendgrid.com/docs/Glossary/x_message_id.html).
This can be later matched with sg_message_id in webhook: https://sendgrid.com/docs/Glossary/message_id.html
The documentation does not make it clear, but the X-Message-Id header is actually not equal to sg_message_id, but it is a prefix of sg_message_id.
For example:
X-Message-Id = "MUvGg3V1ThOu3oe8eRqFrA"
sg_message_id = "MUvGg3V1ThOu3oe8eRqFrA.filter0001p2iad2-21183-5AF0BD9B-E.0"
The Web APIv2 call that sends out the email only responds with a {message :"success"} answer indeed, but the sg_message_id is not generated at that point. The API call answer simply acknowledges that the email was sent to SendGrid for processing.
The email is sent to SendGrid, and there it receives the sg_message_id value that is provided through the Event Webhook posts.
I'm writing a mobile notification system using twilio in node.js and I am currently able to send SMS messages to users. But I would like users to reply back with a response. I would need to gather the phone number the user sent the text from as well as the contents of the message (to query my mongoosedb)
I couldn't find much info on this so any help is appreciated.
Twilio evangelist here.
Check out this blog post which introduces you to our Node helper. If you scroll down to the section titled "Generating TwiML to handle inbound calls and SMS", it will walk you through receiving an SMS message from Twilio.
The basic idea is that when your user replies to your message, Twilio is going to tell you that by making an HTTP request to some URL that you have configured for your Twilio phone number. That URL is some endpoint that you have created in your Node app.
As part of that request, Twilio is going to pass some form parameters to you. In your going to use the request object that is passed into the POST function to get the parameters that Twilio passes you:
console.log(request.body.from);
console.log(request.body.to);
Heave over to this page on our website to see all of the parameters Twilio will send you when we
Hope that helps.
I basically am trying to allow users to post to their blog using a text message. I have a phone number stored for each user, and since twilio sends that information in the post request they hand to my page, I can do a reverse lookup to see which blog to post it to. The question now arises, how can I be sure that the user sent the text? Can't anyone just send post information with someone else's phone number?
I have a couple thoughts about this:
1. Twilio sends your account number in the post, which I suppose isnt known to malicious users.
2. I could respond with an SMS containing a randomly generated code, and have the user send that back. This would effectively triple the SMSs needes do I would prefer the first.
Is number one "safe enough"? Or should I bite the bullet and make a response system as in number two?
You can verify that requests are coming from Twilio. We attach an X-Twilio-Signature header to each request which is signed with your Auth Token (which should be known only by you). Each of the Twilio helper libraries has a function to help determine if the request was made by Twilio or not.
Please see our documentation on validating requests: http://www.twilio.com/docs/security#validating-requests
or our helper library functions for validating Twilio requests: http://readthedocs.org/docs/twilio-php/en/latest/usage/validation.html#validate-incoming-requests, for example.