How to send Dialogflow ansers to email - dialogflow-es

Question

I want to send the user responses that I get from a chat with a Dialogflow chatbot sent to a specific email. This is because I want the chatbot to handle user orders, capture them and send them to sales.
I'm fairly new to Dialogflow so I'm not that savvy with the webhooks and fulfillments. Please help :)

Answer 1

There are two thing here.
Setting up your dialog flow web hook, so that you can get all the response and request in your web hook.
A web hook nothing but a server. You can check the this article and set this up.
Once your web hook is ready and you are getting response and request. You can use nodemailer module to send email.
mail.js
const nodemailer = require('nodemailer');
// create the configuration
const mailConfig = nodemailer.createTransport({
host: "smtpout.secureserver.net",
secure: true,
secureConnection: false, // TLS requires secureConnection to be false
tls: {
ciphers:'SSLv3'
},
requireTLS:true,
port: 465,
debug: true,
auth: {
user: emailUser,
pass: process.env.ADMIN_PASSWORD
}
});
//export the function to send the mail
exports.sendMail= async (myParam ) => {
const emailUser = process.env.ADMIN_EMAIL;
// TODO implement
let mailDetails = {
from: emailUser,
to: myParam.to,
cc: myParam.cc,
subject: myParam.subject,
html: myParam.message,
};
const data = await mailConfig.sendMail(mailDetails);
return data;
};
You can simply import sendMail function with your parameters and you can also change the its behavior like aysnc or synch.
You need to call this function from your web hook.