I want to get the timezone of my device in Google Assistant. I have created the Google Action added DialogFlow as a Fulfillment tool.
Before the start to talk with the user I want to say Good morning/Hello/Good night, but for this action I need to get the timezone/time of the device from Dialogflow or Google Console or something like this one.
For example, in Amazon Alexa, to get the time zone, you just need to send a request with deviceId like '/v2/devices/ {deviceId>/settings/System.timeZone'.
Is it possible to do the same as Amazon Alexa or something similar?
The platform does not provide a way to get the timezone of the user or of a given device.
Related
User queries to dialogflow agent through google assistant using voice commands.I want to add some data in that user query. can we change the request parameters sent to agent? If yes, where? The code for google assistant library is in python.
I am working on python 3.5 on raspberry pi 3. I tried modifying event.py file located at google/library/assistant/ . But before the event for ON_RECOGNISING_SPEECH_FINISHED I got response from google assistant.
No, if you're using the Google Assistant SDK, you interact with the agent as if it was any other Google Assistant surface. There is no way to add additional context that is exclusive to your device.
I'm back again with a question about NLP. I made my own back-end, which on one side can connect to websites, the Google Assistant and Facebook Messenger, and on the other end to Dialogflow. On the side, is logs interactions and does some other database stuff.
Now, I'm trying to connect this back-end to Alexa. I made a project which calls my endpoint. This project has one intent, which has a paramater which should get the raw user input, send it to my back-end, process it, parse and send the response to get back. I feel like there is not a real way to collect and send the raw user input, so I can process it myself (on Dialogflow) instead of using the Amazon way of mapping intents and such.
I know Dialogflow can export to Alexa, but this is not an option for me. I really hope one of you can point me in the right direction.
I just need a way to collect the raw user input, and respond in an Alexa accepted response format.
For Actions on Google for example, I'm using a Custom Project Action Package.
Thanks a lot in advace!
To accept or get any user input, you can use sys.any in google assistant and AMAZON.SearchQuery in AMAZON ALEXA.
In Alexa, You have to add the carrier phrase to use AMAZON.SearchQuery. You can't combine any other slot with AMAZON.SearchQuery.
So there are also some limitations. I hope this answer will help you.
I'm making a dialogflow agent that will be integrated with various platforms (Facebook messenger, slack and maybe a few others) that will have the basic functions of a informational chatbot.
The agent will be for a specific store and I'm wondering if it's possible to trigger some sort of welcome message once the user enters the geofence (in this case, the store)?
Thanks for the help. I haven't found any documentation for this on dialogflow specifically or anywhere else so anything will be awesome.
Note: I'm am not by any means dead set of dialogflow, if AWS Lex offers something like this and it's better, I will take a look. I'm just a bit more used to dialogflow.
This cannot be achieved just by using either Lex or Dialogflow. Because at the end of the day, you are using them to integrate with Messenger/Slack/Whatsapp and these apps will (for obvious good reasons) not share the user's location information with the bot. You will need a helper app which takes the user's location permission as well and triggers the bots for you.
Keep in mind that channels like Messenger and Whatsapp have restrictions over sending messages willy-nilly to users. Messenger has a '24+1' policy Whatsapp also you can only send free form messages in the 24 hour window. But after that you can send chargeable pre-approved "hsm" message templates.
I'm trying to understand phone gateway implementation in dialogflow but dont see much of documentation for how to handle in backend code using nodejs or any third party apps like twilio,viber etc.
My doubt is whether is it available for now or not and is their any documents regarding phone gateway which can be done through google mini device for voice calling?
Please correct me if I'm wrong about what I understand.
Dialogflow phone gateway is a great feature provided by Dialogflow. It is simple to activate. Just follow the instructions in the Integrations tab.
All your intents and webhook will just work fine as they do in the bot. But the response type is little different from other platforms. So check that once before building responses.
It only supports speech response that is returned to the user in the phone call.
as per Google documentation, it uses the V2Beta1 version of the API. It means you have all the normal fields of the V2 API inside the body and parameters of the webhook call (+1 "MlEnabled" field, but not important for the telefony gateway). See more here https://dialogflow.com/docs/reference/v2-beta-v2-migration-guide-api . I have also been searching for extra fields like the phone number who is calling (to use it in backend tasks like CRM lookup), but this is not there yet (I analysed the JSON response, there is nothing so far).
Some tip to integrate with Twilio (my use case too) : you can perfectly route the twilio call to a simple Twilio callflow (like checking for opening hours) then to the incoming DialogFlow number (as you would do with the black number of an IVR provider) and transfer the Dialogflow call to another incoming phone numbers (controlled by Twilio) where you do the rest of the callflow (typically the skill based routing).
Example : after the call, Twilio checks for opening hours > OK > forward to Dialogflow phone nbr for intent recognition > identify intent nbr1 > route to phone nbr1 of Twilio which is connected to a routing/queue to agent group nbr1 (idem for intents nbr2, 3, 4 ...).
In this example, some useful fields are missing in the JSON like the phone nbr of the caller(CLI), the phone number dialed, eventually some UUI ISDN field, ... that you would like to use for a CRM lookup and CTI popup. Let's keep an eye on it and maybe Google will add it in V2beta2 ...?
I have a Actions on Google project that uses api.ai for its actions. This is working well and I can see request/responses appear on the google assistant interface (On mobiles and simulator)
One of my usecases for api.ai needs to broken into 2 parts, in that we have to inform the user that the processing has started and then inform them again once its completed (without them reprompting for the output).
Im trying for a way to inform the user who is using the Google assistant when the processing is completed, but have failed so far. Something like this
User: I would like to see if my loan request is approved
Google Assistant: Hold on, let me check and let u know .
.... (Makes a webservice call to the backend asynchronously)
.... After few seconds ...
.... Postback to google assistant from the webservice
Google Assistant: Thanks for holding, your request is approved.
Im not sure how to do the "postback to google assistant" call. I have tried to get the SessionId from the Api.AI call and then use that to make a event request , but that doesnt seem to send the response to the assistant. Google Assistant seems to be using the formats defined in https://developers.google.com/actions/reference/rest/Shared.Types/AppRequest, but Im unsure how to get the ConversationToken and use that for sending the response back to the user.
Short answer: you can't do that.
Slightly longer answer: At least right now, there is no good way to send a notification. Your Action can only respond to a specific statement from the user. You can say something like "ask again in a minute and I should have a result for you", but that isn't a great experience. At Google I/O 2017, they announced that notifications would be coming to the Google Home at some point... but gave neither a time frame nor any information about an API.
Long, but probably still unsatisfying answer: You can look into Transactions which let them initiate purchase or request of some sort and then "check out". Once they have checked out, you would confirm that a transaction is being processed with an OrderUpdates and then can send updates with the status of the "order". These status updates can turn into notifications or user's can query the state of the order at any time. Transactions don't require payment, so this may work depending on your needs.
However, there are a few things to note. This is still in developer preview, so things may change in the future. It also doesn't work on all surfaces where the Assistant runs, so while it does work on Assistant on phones, it does not work on the Google Home right now.