I want to have someone say to a bot in slack:
#Bot setup #usertosetup
This should then start a conversation with that user to be setup. If I'm right and I've read correctly, the one that starts the conversation with the bot will be the one it listens to?
So the flow would be to bring the new user, an admin and the bot into their own room on slack, then start the conversation. Ideally, would be if you could say in the main chat window that phrase and it starts a private message with the user to set up, but I don't think that's possible due to the channel not existing yet?
I'm using Botkit to get this done.
Solved it.
controller.hears('setup','direct_mention', function(bot,message) {
var x = message.text.indexOf("#");
var usr = message.text.substr(x - 2, message.text.length);
usr = usr.substring(3, usr.length - 1);
bot.api.im.open({user: usr}, function(err, response) {
bot.startConversation({
user:usr,
channel: response.channel.id
}, "Hello");
});
So, it finds the index of the message sent to the bot with the # symbol, pulls it out and does some substring fun to reduce it. Then, launches the conversation by the channel.
Related
I developed a bot for Microsoft Teams using the Microsoft Bot Framework v4 Nodejs SDK (botbuilder-sdk for nodejs). We have implemented the bot in such a way that, when we receive data using a REST API call from one of our CRMs, the data is posted to the channels on Microsoft Teams. However, when I do that, we do not receive a notification on the devices. Has anyone faced such an issue?
I am saving the context state initially. Everytime we receive data from a CRM, I am incrementing the activity id of the message (to send it as a new message and not a reply) and sending it to Microsoft Teams using context.sendActivity().
When we receive that adaptive card, we do not receive a notification in the activity feed or on any of the devices.
I have gone through all the steps as you described above. I've also gone through the troubleshooting steps. However, it still doesn't give me a notification for the card. However, when I initiate a conversation with the bot, I get a notification when the bot responds.
https://i.stack.imgur.com/Bi4fc.png
https://i.stack.imgur.com/ab6uP.png
In this image, I get a notification when I get the TMS Bot started! message. However, I don't get a notification for the next two messages.
Edit: OP and I have exchanged a few emails to get this answered. This answer, as a whole, is good information for accomplishing Teams Proactive messaging, in general, but the main answer is in the last section, Simplified Code.
This is a long answer that covers many areas, simply because I'm not 100% sure I know what kind of notification you aren't receiving.
Troubleshooting
Troubleshooting Guide
Pay special attention to the many areas where notifications need to be enabled
In particular, the user may need to "Follow" and/or "Favorite" the channel to receive notifications from it
If a user has the desktop app open, they will receive the notification there and will not receive one on their phone unless they have been inactive on the desktop app for 3+ minutes. Otherwise, it's likely a bug in Teams.
Chat Notifications
If you've followed the Troubleshooting Guide linked above, your users should receive chat notifications. If not, you can try updating your MS Teams desktop or mobile client. As #KyleDelaney mentioned, it may be helpful to # mention users and/or channels
Activity Feed Notifications
You can also create Activity Feed Notifications. The gist of it is that you need to:
Include text and summary in the message
Include channelData that sets notifications.alert to true
This code will accomplish that:
const msg = MessageFactory.text('my message');
msg.summary = 'my summary';
msg.channelData = {
notification: {
alert: true,
},
};
return await dc.context.sendActivity(msg);
Result:
Note: If your bot only creates notifications and doesn't have conversations, you may benefit from creating a notifications-only bot.
Full Implementation Code
import * as adaptiveCard from '../src/adaptiveCard.json';
...
const card = CardFactory.adaptiveCard(adaptiveCard);
const activity = {
attachments: [card],
text: 'Test Card',
summary: 'my summary',
channelData: {
notification: {
alert: true,
},
},
};
await turnContext.sendActivity(activity);
Result:
Using the Teams Extension
There's a Teams Extension for BobBuilder V4 that's currently in Beta, but seems to accomplish what you need. I believe the reason you weren't getting notifications while using the above is because your bot is creating a new reply chain in the channel and not replying directly to a user. I believe you can do all of this without the extension (by manually editing activity/context properties), but the extension should make it easier.
Here's the code I used to get working notifications within a channel:
In index.js (or app.js):
import * as teams from 'botbuilder-teams';
[...]
// Change existing to use "new teams.TeamsAdapter..."
const adapter = new teams.TeamsAdapter({
appId: endpointConfig.appId || process.env.microsoftAppID,
appPassword: endpointConfig.appPassword || process.env.microsoftAppPassword,
});
Wherever you're sending the message:
import * as teams from 'botbuilder-teams';
import * as adaptiveCard from '../src/adaptiveCard.json';
...
const card = CardFactory.adaptiveCard(adaptiveCard);
const activity = {
attachments: [card],
text: 'Test Card',
summary: 'my summary',
channelData: {
notification: {
alert: true,
},
},
};
const adapter = context.adapter as teams.TeamsAdapter;
await adapter.createReplyChain(context, [activity]);
Simplified Code
OP and I have emailed back and forth a bit and the key issue is that he needed to add the trustServiceUrl code from below. Normally, this manifests itself with a 500 error, but in this case, it appears to not create notifications.. After significant testing, here's all you really have to do to send different notifications to different channels. It basically amounts to setting a couple of properties of turncontext.activity and trusting the serviceUrl. No touching activity ID or using the Teams Extension at all. My code below is how I sent messages from Emulator that could then send cards to different Teams channels:
public onTurn = async (turnContext: TurnContext) => {
const dc = await this.dialogs.createContext(turnContext);
const dialogResult = await dc.continueDialog();
// Route message from Emulator to Teams Channel - I can send "1", "2", or "3" in emulator and bot will create message for Channel
let teamsChannel;
switch (turnContext.activity.text) {
// You can get teamsChannel IDs from turnContext.activity.channelData.channel.id
case '1':
teamsChannel = '19:8d60061c3d104exxxxxxxxxxxxxxxxxx#thread.skype';
break;
case '2':
teamsChannel = '19:0e477430ebad4exxxxxxxxxxxxxxxxxx#thread.skype';
break;
case '3':
teamsChannel = '19:55c1c5fb0d304exxxxxxxxxxxxxxxxx0#thread.skype';
break;
default:
break;
}
if (teamsChannel) {
const card = CardFactory.adaptiveCard(adaptiveCard);
const activity = {
attachments: [card],
summary: 'my summary',
text: 'Test Card',
};
const serviceUrl = 'https://smba.trafficmanager.net/amer/';
turnContext.activity.conversation.id = teamsChannel;
turnContext.activity.serviceUrl = serviceUrl;
// This ensures that your bot can send to Teams
MicrosoftAppCredentials.trustServiceUrl(serviceUrl);
await turnContext.sendActivity(activity);
} else {
[...Normal onTurn Code...]
await this.conversationState.saveChanges(turnContext);
}
Note: To receive notifications, you and your users must follow the channel.
I have gone through all the steps as you described above. I've also gone through the troubleshooting steps. However, it still doesn't give me a notification for the card. However, when I initiate a conversation with the bot, I get a notification when the bot responds.
https://i.stack.imgur.com/Bi4fc.png
https://i.stack.imgur.com/ab6uP.png
In this image, I get a notification when I get the TMS Bot started! message. However, I don't get a notification for the next two messages.
I am currently using the discord.js library and node.js to make a discord bot with one function - private messaging people.
I would like it so that when a user says something like "/talkto #bob#2301" in a channel, the bot PMs #bob#2301 with a message.
So what I would like to know is... how do I make the bot message a specific user (all I know currently is how to message the author of '/talkto'), and how do I make it so that the bot can find the user it needs to message within the command. (So that /talkto #ryan messages ryan, and /talkto #daniel messages daniel, etc.)
My current (incorrect code) is this:
client.on('message', (message) => {
if(message.content == '/talkto') {
if(messagementions.users) { //It needs to find a user mention in the message
message.author.send('Hello!'); //It needs to send this message to the mentioned user
}
}
I've read the documentation but I find it hard to understand, I would appreciate any help!
The send method can be found in a User object.. hence why you can use message.author.send... message.author refers to the user object of the person sending the message. All you need to do is instead, send to the specified user. Also, using if(message.content == "/talkto") means that its only going to run IF the whole message is /talkto. Meaning, you can't have /talkto #me. Use message.content.startsWith().
client.on('message', (message) => {
if(message.content.startsWith("/talkto")) {
let messageToSend = message.content.split(" ").slice(2).join(" ");
let userToSend = message.mentions.users.first();
//sending the message
userToSend.send(messagToSend);
}
}
Example use:
/talkto #wright Hello there this is a dm!
So i working on my Facebook Messenger Bot.
I want to know ho can i catch a answer for a question like
Bot: Enter your E-mail
User: enters e-mail
Bot: adress was added
My code looks like the sample app from Facebook
app.post('/webhook', function (req, res) {
var data = req.body;
// Make sure this is a page subscription
if (data.object == 'page') {
// Iterate over each entry
// There may be multiple if batched
data.entry.forEach(function(pageEntry) {
var pageID = pageEntry.id;
var timeOfEvent = pageEntry.time;
// Iterate over each messaging event
pageEntry.messaging.forEach(function(messagingEvent) {
if (messagingEvent.optin) {
receivedAuthentication(messagingEvent);
} else if (messagingEvent.message) {
receivedMessage(messagingEvent);
} else if (messagingEvent.delivery) {
receivedDeliveryConfirmation(messagingEvent);
} else if (messagingEvent.postback) {
receivedPostback(messagingEvent);
} else {
console.log("Webhook received unknown messagingEvent: ", messagingEvent);
}
});
});
// Assume all went well.
//
// You must send back a 200, within 20 seconds, to let us know you've
// successfully received the callback. Otherwise, the request will time out.
res.sendStatus(200);
}
});
You can set a flag for their ID that the E-Mail prompt was sent, and then after they respond check to see if it's an E-mail, and if so, then save it and echo it back to them.
If the bot is based on question/answer, what I normally do to handle response tracking is treat the bot like a finite state automata. Assign every "state" your bot can be in to some unique state identifier, and use said state identifier to determine what the user is replying to. You could also store callbacks instead of state ids, but high level this will behave the same way.
For Example:
First define a finite automata. In this case, lets assume it's:
0 --> 1 --> 2
Where 0 means new user, 1 means waiting for email response, 2 means user successfully completed registration.
User messages bot
We check our database and see it's a new user. We assume
state==0.
Because state is 0, we ignore what was sent and prompt for email
Change state to 1 to denote the email was prompted.
User replies with email.
We check database and see state==1. We use the "1" routine to do fancy stuff to verify the email and store it.
Change state to 2 to denote the email was received and the program has ended.
Note:
If the conversation id for the platform you're targeting is reset
after a certain amount of inactivity (or if you just want the bot to
mimic real conversations), store the time of each user's last
interaction and purge all inactive conversations well after the
conversation has been terminated.
I am using the Slack RTM node client and having a bit of an issue with DM's. Say a user joins the channel who has never DM'ed the bot before, the user types a command in the channel that the bot usually will respond to and by default the bot responds in a private message to the user. However, the bot cannot do this because the dataStore does not contain any DM data for this user. Code sample below...
rtm.on(RTM_EVENTS.MESSAGE, function (message) {
user = rtm.getUserById(message.user);
console.log(user); // It gets the user object fine
dm = rtm.getDMByName(user.name);
console.log(dm); // This is always undefined unless the user has DM'ed the bot previously
});
Is there a way around this? I can't seem to find anything in the docs or code to suggest there might be.
You can use the im.open method of the web API. Here's roughly how you'd do it with #slack/client (untested, apologies in advance!):
var webClient = new WebClient(token);
...
rtm.on(RTM_EVENTS.MESSAGE, function (message) {
var dm = rtm.getDMById(message.user);
if (dm) {
console.log(`Already open IM: ${dm}`);
// send a message or whatever you want to do here
} else {
webClient.im.open(message.user, function (err, result) {
var dm = result.channel.id;
console.log(`Newly opened IM: ${dm}`);
// send a message or whatever you want to do here
});
}
});
I am trying to make a chat system where only two users are able to talk to each other at a time ( much like facebook's chat )
I've tried multiplexing, using mongoDB's _id as the name so every channel is unique.
The problem I'm facing is that I cannot direct a message to a single client connection.
this is the client side code that first sends the message
$scope.sendMessage = function() {
specificChannel.send(message)
$scope.messageText = '';
};
this is the server side receiving the message
specificChannel.on('connection', function (conn) {
conn.on('data', function(message){
conn.write('message')
}
}
When I send a message, to any channel, every channel still receives the message.
How can I make it so that each client only listens to the messages sent to a specific channel?
It appeared that SockJS doesn't support "private" channels. I used the following solution for a similar issue:
var channel_id = 'my-very-private-channel'
var connection = new SockJS('/pubsub', '')
connection.onopen = function(){
connection.send({'method': 'set-channel', 'data': {'channel': channel_id}})
}
Backend solution is specific for every technology stack so I can't give a universal solution here. General idea is the following:
1) Parse the message in "on_message" function to find the requested "method name"
2) If the method is "set-channel" -> set the "self.channel" to this value
3) Broadcast further messages to subscribers with the same channel (I'm using Redis for that, but it also depends on your platform)
Hope it helps!