We have a dialogflow bot(Enterprise edition) consisting of some intents. I have also enabled slot filling for the intents.
Is there any way to exit from the middle of the intent leaving the remaining questions?
Thanks in advance.
The Dialogflow fulfillment library should provide samples to help you with this. If you're using Node.js with Dialogflow v2's telephony gateway, Google Assistant and Alexa integrations, this should work:
/**
* Add a response or list of responses to be sent to Dialogflow and end the conversation
* Note: Only supported on Dialogflow v2's telephony gateway, Google Assistant and Alexa integrations
*
* #param {RichResponse|string|RichResponse[]|string[]} responses (list) or single responses
*/
end(responses) {
this.client.end_(responses);
}
Related
I have created an agent on Dialogflow like a help desk, While making a service request the user enters his phone number.At the end of the conversation the bot says "you'll receive your ticket number via SMS on your entered mobile number".
How do I make it so that I received a text on my mobile number through Twilio with a random ticket number ?
Twilio developer evangelist here.
I believe that in Dialogflow if you want to run some code in response to an intent then you need to setup fulfillment using a webhook. That way you can build a webhook that uses the Twilio API to send the SMS and then responds with the message "you'll receive your ticket number via SMS...".
The Dialogflow docs on fulfillment via webhook has a tutorial on how to build this out. I would recommend reading through that and implementing your own fulfillment webhook.
How to edit an intent via V2 api of dialogflow?
I have read google's Manage intents with the API on
https://cloud.google.com/dialogflow/docs/manage-intents#create_intent
Is it possible to edit an intent in v2 api?
Yes. You can update an Intent by using the projects.agent.intents.patch API method and providing the Intent as the body of the message.
Most libraries have a method that supports this as well.
I'm trying to integrate phone gateway with my dialogflow agent. I have a webhook code that takes care of responses for my intents. The agent works perfectly in the google assistant. However, while using telephony gateway I'm only getting the Default Responses and not the webhook ones.
The issue is, most likely, that you are using the actions-on-google library to send responses back. This library sends responses that are specific to Actions and don't work with other Integrations.
You can try switching to the dialogflow-fulfillment library.
I have a Dialogflow agent which is integrated in an app and a web version. I want to integrate this chatbot with Chatbase to get analysis metrics of the bot. However, as of chatbase documentation we cannot integrate Dialogflow hosted bots with Chatbase but if I have a server in the middle of my app and chatbot which is saving all the data, can I integrate chatbase with it?
The typical way to integrate Chatbase is to have it called as part of fulfillment. This requires you to set each Intent to use fulfillment, but you can still set the reply as part of the Intent, if you wish. In your webhook, you would call Chatbase to record the event, but not return any response in the webhook, and Dialogflow will use the Response set in the UI.
Chatbase reports are built upon user messages and intents, however there is value in sending us the bot messages to provide context to the Transcripts feature. You can create a server to server integration to send us the JSON payloads in real time, or in batches of up to 100.
I am trying to build a bot service using google's dialogflow. I have already written an intent and that is having a web hook and static responses also. My question is how does dialogflow decides between static responses and whether to invoke the webhook?
If you have a webhook defined, and you have the "Enable webhook call for this intent" switched on, it will call the webhook. If your webhook returns a response, it will send that response to the user.
If you have the switch off, or if your webhook does not return anything (either because it times out or you choose not to send anything), then it will use the replies you have set in the Intent.