I have been working lately with Dialogflow to make chatbots to do some simple tasks. For instance with webhooks and youtube api where the user ask to show him a video and then the bot just answers with the youtube video url.
E.G.
USER SAYS
Show me Neil young harvest moon
AGENT SAYS
Here you go : https://www.youtube.com/watch?v=n2MtEsrcTTs
I do this by using a custom Entity I called "YoutubeQuery" I checked "Allow Automated expansion" and unchecked "Define Synonyms" then I just added 2 values "Kavinsky Night Call" and "Indigo Night Tamino"
In my Intent I just made a couple of training phrases like these:
And everything works.
Now my issue is with a new Agent which I called Orders
I want just to get Order Id's from the firestore database, but before getting there I'm running in kind of a huge problem
I defined the order's ID entity just like the one with the youtubeQuery. And I added some example Order ID's , I want them all to Start with OD and have 4digits after example (DX0001,DX0009,DX9999)
Afterwards I made the intent
Now unless I give the EXACT order ID's from the traininphrase or the ID examples I defined in the Entity it will always give me a response with an empty parameter OrderID
I start my intent by saying "my order" then I get prompted with "What is your ID?
So when I give an ID that has not been used in the training phrases of the Intent I get an empty value in the parameters like this:
But when I give an ID that has been used in the training phrases like for instance the first one DX0808 it does work...
How can I make this work without adding all the possible order id's ranging from DX0001 to DX9999 in the training phrases or the entity.
I mean it does work for my youtube query, I can put anything there it does "catch" the value. Any help please?
It looks like the required parameter is the problem here, my suggestion would be to:
Create intent to get the order id in one sentence without reprompt (turn off required on the order id) and id is always present, ex: "my id is DX0402". Include training response where only ID is provided like "DL3932", ex. below:
Set other intent for scenario when customer wants to provide the id but it is missing, for ex. customer says: "my id" and make your bot ask for the id as an response ex. "ok, provide me your id"
If you do it, in case user doesn't provide the id, intent 2 will be triggered and after id is provided you'll trigger intent 1.
Hope this makes sense.
Related
My app is giving user types of news based on the input. For ex: If user is saying what is happening in sports, so I give user sports news in the form of compound card. Now if user is saying that "Show me similar news", so all i need to do is pass the category id of that news to my other file and process that category id to get more same type of news. I am unable to pass the category id.
My news details file is NewsSearch.model.bxb and input i have taken is categoryName, which I convert into id and pass it to my api.
My similar News file is SimilarNews.model.bxb and input is categoryId, which I am supposed to pass to my api to get the same category news.
How to pass categoryId from NewsSearch.model.bxb to SimilarNews.model.bxb?
This is similar to a Continuation. If NewsSearch concept is not marked as transient, you can create an Action SearchSimilarNews that will take NewsSearch as the input. Since this is a followup query, NewsSearch will be available to the Planner from a historical perspective and will therefore be automatically passed into the input.
You may want to look at the Continuation sample capsule for more ideas https://github.com/bixbydevelopers/capsule-samples-collection/tree/master/continuation-for-training
I want to create an action that takes the name of a Movie or Tv show and returns some details about it.
The problem is that I need to add all the possible tv show names to an entity.
Even then there is the limit of 3000 for the maximum number of entities in an Entity. Is there a way around this problem?
Ideally I would like to give it some sample tv show names and when the user says a new tv show name(one that the entity doesn't contain), it is able to recognise it and pass it on to the intent.
You should create a custom entity, and train it with as many examples as you can. Additionally, mark the allowed automatic expansion, so that dialogflow will be able to recognize the names which you have not defined.
The problem could still be there, that dialogflow might recognize something as movie name which is not a movie name, for that you should have a validation function in your webhook code. If validation fails, you can prompt the user again for correct movie name.
In my dialogflow chatbot i am creating i have a scenario where a user can ask what are the available vacancies you have or they can directly ask i want to join as a project manager or something. Both are in the same intent called "jobs" and the position they want is a required parameter. If user don't mention the position (eg - "what are the available vacancies you have" ) it will list all available vacancies and minimum qualifications need for that vacancy and ask user to pick one (done with slotfilling for webhook.). Now since the intent is waiting for the parameter when user enter the position they like it will provide the details regarding that position. But even when user is trying to ask for something else (trying to call to a another intent or they don't have enough qualifications for that vacancy or the needed job is not listed with the available job list) since that parameter (the Job position) is not provided it ask again and again what is the position you want.
how do i call to another intent when the chatbot is waiting for a required parameter
There is a separate intent for "The job i want is not here". If i typed the exact same one i used to train that intent then i works. but if it is slightly different then it won't work
Try this:
make your parameter as "NOT" required by unchecking the required checkbox.
keep webhook for slot filling.
in the webhook, keep a track if the parameter is provided or not.
if the intent is triggered, check programmatically for parameter and ask the user to provide it by playing with the contexts.
if the user said something else, then there will be no "required" parameter as per Dialogflow and it will not ask repeatedly to provide the parameter.
Let me know if this helped.
I've got a order flow that I've setup. I have one intent to get quantity and then I have another to get address. I have the address entity to start by asking for a zipcode/postcode and then a follow up to ask for house number/name.
When I ask for the house number or name my parameters entity is set to sys.any. Because we may get just a house number but could also get something like 'Hill Farm' or 'Flat 4b'. The issue is that when the user inputs a number it actually goes back and triggers the quantity intent which is a #sys.nymber-integer entity. I thought the follow up intent would keep it focused on looking for a house no/name.
I've carried the context along from the quantity question thinking that it won't ask for it again but it still does so.
I've changed the entitys from sys.any to sys.number-integer for $houseno and sys.any for $housename. However entering a number still triggers my quantity intent. Anyone have any ideas?
The solution is to use Context to instruct DialogFlow.
Step 1:
For the Address Intent train the intent with all the User says data that you have and set an Out-Context - e.g adress-data. Add another intent that will capture house number and then add all the User says entries as usual. However also set the In-Context to address-data
Step 2:
Create your Quantity Intent as you have now and save.
I am trying to build a bot(custom UI in my website) where a user will enter a product name to view the details of it and I will provide a link to the product full details page. I have a situation where if the user enters a name and there are multiple results from my database, I want to show him those products as quick replies so that he can select one from them.
How do I recognize that the user has entered the product name and anything else? I can use #sys.any, but all small conversation will also go there, which will be of no use.
The same problem occurs when I display him a list of products with matching name. But now when the user clicks on any of the button I am taking him to a custom follow-up intent where I have entered the template for a product entity. But, dialogflow only recognizes the products that have been defined in the entity(listed few products and checked auto expand).
I have tried using #sys.any instead, but the intent is called for any string the user types in. Lets say, the user does not respond and after a while he types in "hi", my intent with any is being called. How do I overcome this situation?
So far as I understand, I can see two ways to solve this query. First, using an entity & defining your product list over there for bot to understand user responses (which you have done) but this will become an overhead when you have a list of say 1000/more products. Second way, you can continue using #sys.any & define a parameter, write a webhook where you validate user entered response to product list in database & check if it is present over there, if yes, show product details or say, entered response is incorrect.