I'm creating a bot with Dialogflow. It's quite straigtforward, and it worked on Telegram in no time. But things complicated when trying to integrate Dialogflow with Slack.
My bot is able to read direct messages from Slack, and I'm sure of it because the messages from Slack appear in the History section of Dialogflow. Good news there. In the same screen, I can see that Dialogflow answered all the messages Slack sent to it. But sadly, those answers don't appear in Slack.
By the way, just to confuse me more, the Dialogflow's test bot works flawlessly with Slack, publishing there with no issue. So, it's not anything related with the common values you have to copy from Slack and paste to Dialogflow to enable the integration.
It seems that my bot on Slack misses some kind of permission of the OAuth & Permissions screen, but I've tried some of theme, and I can't find the good one. Right now I'm using bot, chat:write:bot, im:write, and channels:read. I guess that only the two first ones are needed, but I'm totally lost and tried adding permissions with no reason. And then, I wrote this post.
Is there someone who has a simple bot that sends messages in direct messages on Slack? What are the needed permissions?
I had the same issue, it's quite easy to solve: just go on Manage Distribution in your bot's Slack API panel and click on the "Add to Slack" button.
That's all!
Under OAuth & Permissions, add "chat:write" to OAuth Scope. That will allow your bot to send messages to other users.
Related
I'm building a teams app that contains some tabs and a bot.
Is it possible to, when an action is performed on a tab (i.e. clicking a button), initialize automatically a chat with the bot, or send a specific message?
Tks
Based on the comments above, what you're looking to do is implement "pro-active" messaging, where the bot itself initiates the conversation. It's definitely possible, and you can read more to get started here and here. The most important thing to know is that your user has to have installed the bot already, to get a "conversation context", but if they've installed the app, which includes the bot, to get the tab, then you're fine. You need to get some variables when they do install the app, which you hook into the conversationUpdate event to get access to. Give it a go and let me know if you have specific questions, here on SOverflow.
Update: June 30, 2020
After more testing, I have details that might help someone recognize my problem.
The issue seems to be that Slack is sending data to Azure Bot Services, but that data isn't being forwarded to my code. Ive been able to use the Bot Emulator without any problems and the Azure Web Chat works fine.
I know that the Slack configuration for the OAuth Redirect URL is correct (I was able to add my bot to Slack) and the Request URL for Events is correct (they sent the 'challenge' and it's verified). I've subscribed to the exact Scopes and Events that are in the Microsoft documentation and I've verified that the Interactivity and Events options are enabled.
When a user types text in my bot's Slack channel, my app receives "message" activity and my code can send a response, so it looks like Microsoft can communicate end-to-end for normal messages. I do not receive any data when users first join my bot (like a ConversationUpdate) or if they click a button in a dialog. I can see Slack sending data when a button is pressed, it just never arrives.
As a test, I copied the Messaging Endpoint from my Azure bot settings and pasted it into Slack's Interactivity "Request URL" and when I click a button in Slack I can see the data that Slack is sending (sadly in a format that my code can't handle).
Original Post
I have a Bot Framework app (v4) that I've written in nodejs. It works well and I have an ActivityHandler that responds to people being added to a conversation and when they send messages. I was able to get pro-active messaging functioning and everything was great until I tried to get interactivity working.
I started off using some sample button code from Microsoft's documentation:
let reply = MessageFactory.suggestedActions(['Red', 'Yellow', 'Blue'], 'What is the best color?');
await turnContext.sendActivity(reply);
This works fine in the emulator, but in Slack it renders as a bulleted list. It looks like that's the way that "suggested actions" are handled in Slack.
I changed my code to use a "hero card":
let card = CardFactory.heroCard(
'What is the best color?',
undefined,
CardFactory.actions([
{
type: 'imBack',
title: 'Color Red',
value: 'Red Value'
}
])
);
let reply = MessageFactory.attachment(card);
await turnContext.sendActivity(reply);
This works okay in the emulator, except my app thinks the user typed "Red Value" and the button stays on-screen and is still clickable. I might be able to work around that, but the button doesn't work at all in Slack. It is rendered fine, but I don't get a notification in my app.
Clicking the button shows an HTTP request to:
https://{MY_SLACK}.slack.com/api/chat.attachmentAction?_x_id=f8d003c3-1592436018.632&_x_csid=NcWi3y50lFU&slack_route={OTHER_SLACK_STUFF}
And I can see that the request POSTs all sorts of data including:
payload: {"actions":[{"id":"1","name":"imBack","text":"Color Red","type":"button","value":"Red Value","style":"default"}],"attachment_id":"2","callback_id":"{MAGIC_NUMBER}:{TEAM_ID}","channel_id":"{CHANNEL_ID}","message_ts":"1592435983.056000","prompt_app_install":false,"team_id":"{TEAM_ID}"}
I'm not sure how to see anything useful in the Azure Portal - the analytics option for my bot doesn't seem to work and the activities option only says "Write a Bot Service". I don't see any sign of the message going from Slack to Azure.
I'm developing locally and configured ngrok so that my messaging endpoint in Azure could be set to https://69fe1382ce17.ngrok.io/api/messages On the Slack side of things, I've configured the Interactivity Request URL to be https://slack.botframework.com/api/Actions The Event Subscription Request URL is https://slack.botframework.com/api/Events/{MY_BOT_NAME}
What I would like is a set of buttons with different options and when the user clicks one, my bot gets some sort of "value" instead of message text. I'd also like for the button to go away so the user can't send repeated commands. It would be nice if the hero card collapsed with just the prompt being displayed.
Are there any interactive options that work for Slack and other channels?
Thanks!
Lee
I know linking to another site with no additional detail is frowned upon, but I don't have enough expertise to answer your question. I suspect the link here might move you in the right direction:
Choice Prompts are not translated over to Slack format #3974
Good luck!
Your question is multifaceted so I'll try to break it down into smaller pieces.
What's the deal with suggested actions in Slack?
Suggested actions are not supported in Slack, but the Bot Builder SDK thinks they are. This is a longstanding bug. I've just reported it again on the docs page you linked: https://github.com/MicrosoftDocs/bot-docs/issues/1742
This means you would encounter problems if you were trying to have the choice factory automatically generate the right kind of choices for your channel. You're not doing that, so you should be fine. Hero cards are supposed to work in Slack.
Why aren't hero cards working in Slack?
First I need to mention that hero cards only work with the Slack connector and not the Slack adapter. You seem to be using the connector so you should be fine.
I suspect your problem is related to how you've configured your bot's settings on the Slack side. There is a step in the Bot Framework doc that seems to be important if you want to get buttons to work. If you've followed the doc exactly and you still can't get buttons to work, it may be worthwhile to dig into the Slack API documentation.
How do I only allow a button to be clicked once?
You can update or delete the activity. There's no easy way to do this, but if you voice your support for my cards library then it can be done for you automatically.
The Slack connector actually puts a lot of relevant information in the incoming activity's channel data, and you can use that to figure out what activity the incoming activity came from. That would take some experimentation on your part.
There's another approach that works on more channels than just Slack. It's real complicated, but if you wanna tackle this then here are the basic steps:
You need to put an ID in the action data to help your bot identify the action.
You need to save the activity ID that gets returned when you send the action to Slack.
You need to associate the returned activity ID with the ID you put in the action data.
You need to retrieve the activity ID using the action data ID when the user clicks the button.
You need to use that activity ID to update or delete the activity.
Unfortunately there's no centralized guide to help you do this, but there are many examples explaining it scattered across Stack Overflow. Here is a good one: https://stackoverflow.com/a/55174866/2122672
I'm creating a chatbot for a Facebook page to solve people's questions and I wanted to make the bot messages 1 or 2 seconds of delay between each of the bot's replies. Could someone tell me how to do it in dialog flow? I couldn't find any answer around my research so hopefully someone could help me.
This isn't possible if you're using Dialogflow's built-in rich messages. It also wouldn't be possible using only webhook fulfillment and the Dialogflow Facebook integration, as you can only deliver a full set of messages as a reply at one time, and can't specify how they are delivered.
The only way to achieve that level of control would be to build the bot yourself (perhaps using an existing Messenger bot framework), and make calls from that code to Dialogflow to handle natural language understanding.
I have a room with a couple of bots, one of them needs to read all the messages on the room including other bot's messages.
Telegram API says bots can't see other bots message otherwise they might get caught in a "loop".
Since i really need to work around this i'm wondering if there is a known workaround?
There cannot be any workaround using the Bot APIs since the messages in getUpdates or webhook of the Bot will be from Users alone.
One workaround could be to use the telegram-cli and create a normal user as a Bot.
I have created Messenger bot which is approved and available for public. Now I want to add other use cases and also change the text messages which are being sent from the bot. One of the use cases is the choose language feature. So if I change the bot use cases is there a probobality that some day Facebook will block the bot due to my made changes. So if yes, then how can I prevent that?
Once your bot is approved by Facebook you can do whatever you want with it.
We published a bot months ago and update its answers and its behavior in a daily basis without waiting for Facebook to re-approve the bot (thank god because the approval was so long).
But keep in mind that if your bot is reported as spam by a certain amount of people, Facebook can automatically disable your bot (and/or the associated Facebook App) and you'll need to fix your bot and explain why it was reported as spam (if you can).