I have developed a chatbot using dialogflow and hosted my webhook api to firebase cloud. I have integrated this bot to MS Team and Skype where I am able to access the bot from both channels. I have a requirement that I have to show "user typing..." notification to users in the chat window similar to session.sendTyping() having in MSBot. Do we have similar functionality using webhook option?
Any help would be appreciated.
Thank you!
This is not a feature that is built into Dialogflow. If you want to add this, you'll need to use another system to store the state of the focus and receive it on other devices. This could be accomplished through storing the boolean state in Firebase's database, for example.
Related
I am working on a requirement where we need to create a chat BOT application using Azure BOT service that takes input from the user and based on the response from the user, redirect the user to the chat bot of the particular department.
I would like some suggestions or recommendations on how this can be achieved.
The way to do this is through Bot Framework Skills. You can check for more information on https://learn.microsoft.com/en-us/azure/bot-service/skills-conceptual?view=azure-bot-service-4.0
I am a newbie to chatbots, and built one agent in dialogflow and written a node server to connect it with my custom UI. Now my next requirement is to integrate this bot with my Microsoft Teams Channel.
For what I have searched there seem to be similar steps being followed as with skype but those didn't make sense to me. Though I am not really clear about it, if anyone can give a step wise points to follow to do the same, it will be great help.
Also just to be clear, can someone confirm if it's really possible to integrate Google's dialogflow with Microsoft's Teams?
I don't know of any official instructions explaining how to connect a Dialogflow bot to Teams, but Skype and Teams both communicate through the Azure Bot Service using the Bot Framework protocol. When a Dialogflow bot connects to Skype what it's really connecting to is the Azure Bot Service, so you should be able to follow the same instructions for any ABS channel, Teams included.
Working with a customer who wants to use Microsoft Bot Framework and "Whatsapp" as a channel. Though Whatsapp has released its public business API, it is still in limited public preview and Microsoft Bot Framework understandably doesn't yet support it. As an alternate, we are planning to use "Clickatell" for whatsapp integration, where Bot Framework would call the Clickatell APIs and enable integration with Whatsapp. Has anyone worked on this scenario and can throw some light on any challenges? such as how this custom channel would work and how security etc would be handled in the non-standard channel (Whatsapp)
Thanks
If I understand this correctly – Microsoft/Azure Bot will allow the business to implement AI based bots specific to their business to interact with users on various channels, WhatsApp being one. This can be done today, and will have no bearing on any roadmap items. This is how Clickatell Touch integrates today.
If there is an expectation to enable a bot within the WhatsApp application to make the interactions “rich” (like in FB messenger), then that will be a discussion with WhatsApp directly.
I know Dialogflow (Api.ai) can be a bot in Slack. But what about monitoring the conversation and possibly manually intervene in the conversation? If possible, what would be the general direction to implement this?
So Slack has Open APIs for interacting with the Slack App. Here
Since you want to monitor the conversations so Events APIs and Conversations APIs would help you to notify as well as capture the conversations.
conversations.history will help you to fetch the messages within public or private channels.
Since you want to intervene in the conversation then I suggest using chatbot, which will provide a suitable way to intervene and respond to some particular events. Bot Users
Dialogflow has an sample on how to do this: https://github.com/dialogflow/agent-human-handoff-nodejs
You'll have to build you own front end for the human to override the response and call the Dialogflow query API to integrate:
Slack <--> Front end w/human override <--> Dialogflow's query API <--> Dialogflow Agent
Yes, it's possible. Just login to DialogFlow with your Google credentials, then on the left sidebar you can see the Integrations Tab. Click on it. You will find a bunch of different integrations for line, telegram, Twilio, kik, Viber, Skype and a lot more.
Click on Slack. It will ask you for some details for connecting with endpoints such as client ID, token, client secret. You can get it from the Slack API. You can also check the Slack API integration link here. After everything is properly set up, click the "Test in Slack" button in the DialogFlow Slack integration.
Is there any way in which Chat User information can be identified like user name, logged-in ids etc. in Slack or Skype integration with Api.ai.
Thanks,
Dinesh
This feature is now implemented only for Slack service. You could use context generic and its parameters slack_user_id and slack_channel.
For another services you have to implement your own processing using api.ai open source bots.