I am recently working on dialog flow bot (API.ai)
I have integrated my chatbot with slack from API.ai. When I start conversation and continue chatting, I found that bot username displayed in slack shown as Dialog flow Bot. But I have configured the name as treselle. How to change it?
Please find the screenshot below:
Yes! you can change it.
Go to your slack chatbot application.
Click on about tab.
enter image description here
Click on settings button.
Below "Bot user", select edit bot name button beside the bot name.
I'm not sure it's possible or at least I couldn't make it neither.
If you're a developer too, here is what you can do:
create a Slack app and bot, with enabled events subscriptions that will call your application webhook each time a message is sent to your bot
create a DialogFlow agent that you will call using 'query' API
create your own web application with a webhook route called by Slack, from which you can call DialogFlow API
This way you'll be able to customize every single details, including username, description, icon of the Slack bot, and send messages with rich content!
Here are more details: https://blog.eleven-labs.com/en/en/replace-erp-by-slack-bot-with-dialogflow-and-symfony/
I was wondering the same thing. Apparently you can't change the name of the bot until it is public. Here's a quote from the documentation...
Once logged in, navigate to the instance and locate the bot user called #dialogflow-bot.
Note: In order to change the name of the agent or add a logo, you'll need to make the bot public.
https://dialogflow.com/docs/integrations/slack
Related
Let's assume a user chats with another user in a 1:1 chat. (Might also be a group chat.) The user adds a bot and continues to chat while the bot now adds value to the conversation.
We are searching for a way to make adding the bot to a chat as seamless as possible through a simple button click. It seems the closest we can get to a button is using a messaging extension action command.
When the user invokes the messaging extension our backend service runs and can respond e.g. with a card. Now instead of a card is it possible to generate a response to add a bot? There are special responses e.g. for authentication. Is there a response telling the Teams client to add a bot?
Any hints are appreciated.
JIT installation of bot is an option here. You will be able to add bot to user conversation. Check following sample application which helps to add bot instantly: https://github.com/SubbaReddi/89.teams-just-in-time-installation
I follow the instruction provided by diaglogflow as the below, however, it did not work.
The "Get Started" button do pop up for my page's messenger, but click on it or say words in the default welcome message (I did set the intent as Facebook welcome) doesn't trigger any response.
Do I miss any setting？
Pic.1 Get started do appear but no response：
Steps provided by diaglogflow：
Get your Facebook Page Access Token and insert it in the field below.
Create your own Verify Token (can be any string).
Click 'START' below.
4.Use the Callback URL and Verify Token to create an event in the Facebook Messenger Webhook Setup.
Pic.2 Integration setting in dialogflow(left) and messenger setting in Facebook(right)：
Pic. 3 Default welcome intent in diaglogflow and it's response(I had clicked the save button)：
Pic4. Messenger set up for Webhook version
It seems you've configured the webhook for your app. Make sure you've subscribed your app to a Facebook Page.
Click 'Add or Remove Pages' and select the pages you want to
subscribe your app to. Your webhook will receive events for each
selected page when people chat with it through Messenger.
In the 'Access Tokens' section there will be a Generate Token button
for each authorized Page. Make sure to save the access token, it's
needed to send messages using the Send API.
For each authorizedPage, the 'Webhooks' section will contain the fields the
app can subscribe to. Click on "Add Subscriptions" to select desired fields.
At a minimum, we recommend you choose messages and messaging_postbacks to get started.
Don't forget to choose message_postbacks. If still you face the issue re-configure the webhook. In addition test your messenger response from dialogflow from right side try it --> hi/hello --> and click default response change it to messenger if you can see the expected message from response tab that means you are missing something from page integration. I am attaching a snapshot of checking messenger response from dialogflow:
official documentation
To add Tasnuva's answer, the subscription button is in the field of：
"messenger setting--> webhooks--> add/remove page right side button."
I was once confused by the add/remove page at the access page token field.
Click the button in the red square to edit it：
I did a bot that does a quiz. So far if I'm able to try talking to it through Dialogflow interface:
I need to click on "actions on Google".
But I am not able to do retrieve the same answers in Slack.
I did the following:
In the Slack app, go to the 'Bot users' section and click the 'Add a Bot User' button.
In the Slack app ‘Basic Information’ section, copy the 'Client ID', 'Client Secret' and 'Verification Token' and paste their values into the respective fields below.
Start the bot.
Copy the 'OAuth URL' value below and paste it into the 'Redirect URL(s)' field from the ‘OAuth & Permissions’ section of your Slack app settings. Save URLs.
Copy Events Request URL from the field below and paste it to Request URL in the ‘Events Subscription’ section of your Slack app.
Enable events in the ‘Event Subscriptions’ section.
Select necessary events in "Subscribe to Bot Events" section for example message.im, message.group, message.channel, im_created. These events will define which message types (direct, in channel, etc.) your bot will react to. Save changes. I selected message.im, message.groups, message.channels, im_created
In the Slack app settings, go to 'Manage Distribution' and add the bot to your Slack team using the 'Add to Slack' button.
In Slack I added on the left bar Dialogflow bot.
Are actions in Google used for a dialogflow chabot available when talking to it in Slack?
No, actions on google features are not available in Slack. This is because actions on google are features are used to create a chatbot for Google Assistant. Each time you select Actions on Google in the chat window of Dialogflow, you preview what your conversation looks like for Google Assistant conversations.
Since you have already created a Slack bot and integrated it with your Slack channel, so you should be able to send any responses that you create in the Default or Slack tab of the responses to your bot. Just click on the + sign in the response tab and add Slack as a channel of your bot, then click on Add Response to start creating responses just for Slack using Dialogflows UI.
If you want to use other message types in Slack using Dialogflow, have a look at the docs. It lists how you can create Rich responses for Slack bots.
I have Dialogflow support bot integrated with telegram bot for our customer support.
All worked fine.
Recently token of telegram bot was changed.
Of course, telegram bot now doesn't answer because token was changed and now it is not linked with Dialogflow.
And I can't modify token in Dialogflow - field with token is grey-colored and cannot be edited.
I can only click STOP in Telegram integration window where I can see "Bot was not stopped".
Any suggestions?
thanks!
Until this publication did not resolve, it is a mistake of Dialogflow. According to this link, you have to create a new agent and link a new token to a new Telegram bot to work ... that is, redo everything again.
To update the token you can follow these instructions:
Go to the "Integrations" UI, and select "Telegram"
Use the blue toggle in the right corner to deactivate the integration with telegram (See the blue toggle in the image for reference)
Click on the toggle again (it is now grey) to activate the integration
You can now update the token
After making the changes in the token, select "START"
Taken from Google Issue Tracker
I know Dialogflow (Api.ai) can be a bot in Slack. But what about monitoring the conversation and possibly manually intervene in the conversation? If possible, what would be the general direction to implement this?
So Slack has Open APIs for interacting with the Slack App. Here
Since you want to monitor the conversations so Events APIs and Conversations APIs would help you to notify as well as capture the conversations.
conversations.history will help you to fetch the messages within public or private channels.
Since you want to intervene in the conversation then I suggest using chatbot, which will provide a suitable way to intervene and respond to some particular events. Bot Users
Dialogflow has an sample on how to do this: https://github.com/dialogflow/agent-human-handoff-nodejs
You'll have to build you own front end for the human to override the response and call the Dialogflow query API to integrate:
Slack <--> Front end w/human override <--> Dialogflow's query API <--> Dialogflow Agent
Yes, it's possible. Just login to DialogFlow with your Google credentials, then on the left sidebar you can see the Integrations Tab. Click on it. You will find a bunch of different integrations for line, telegram, Twilio, kik, Viber, Skype and a lot more.
Click on Slack. It will ask you for some details for connecting with endpoints such as client ID, token, client secret. You can get it from the Slack API. You can also check the Slack API integration link here. After everything is properly set up, click the "Test in Slack" button in the DialogFlow Slack integration.