I'm trying to create an app in which I would like to display user feeds from social media apps like Instagram. I want the data to be as live as possible so I tried to integrate Instagram Webhooks. I have created a server side application with Instagram's authentication and a callback url for webhooks through which I want to fetch data from Instagram and then store it in a database.
I have been going through the Official documentation. I was able to get User id, name, comments through Instagram API and I have also subscribed Instagram's webhooks in my meta developer's application. It didn't throw any error but when I like or comment on my post I couldn't get any object in the callback URL. I'm completely new to this so It would be great if someone could explain me how to do this?
I have successfully configured the instagram webhook but I am receiving instagram User ID from this.
I have already tried various API which are suggested for grabbing username.
I think there is difference bwteeen getting username by Instragram Scoped User ID.
Please suggest
You cannot. in v12 you would make this API call after having received the webhook and use the IGSID for it.
Instagram does not expose the handle, for a matter of privacy I suppose.
Also, no webhook includes contact details in FB or IG, but does for WhatsApp.
https://developers.facebook.com/docs/messenger-platform/instagram/features/user-profile/
I'm trying to set up a service for Instagram which is triggered by a new post of a subscribed user (want to setup a webhook for this). It will then put some comment underneath that new post.
But is it even possible to configure such a webhook? It looks like you can only subscribe to a users mention or story expiration. I'm not sure if this is possible or that i should user the previous Instagram API instead.
I'm clueless.
Thanks in advance
I wouldn't advise using the old Instagram API as it will be fully deprecated next year. As you said, Instagram Graph API webhooks don't provide this functionality (yet)? One possible solution may be to periodically call the media endpoint for an Instagram business account. This call includes the timestamp:
<INSTAGRAM_BUSINESS_ACCOUNT_ID>/media?fields=timestamp
Then, when you see a new post, you can act accordingly.
My goal is to use the Facebook webhooks to get a notification whenever an IG user mentions my IG account. For that I have followed these steps:
I have created a Facebook page and connected it with an Instagram business account.
I have created a Facebook app (which is now live) and added the product "webhooks".
I have connected my app with my page.
I have created a webhook and subscribed to the mentions event.
I have tested the webhook, using the tools provided by Facebook and it works.
The problem I'm facing is that I can't get my app to work with real data. I have tried to mention my business IG account from my IG personal account, but nothing happens. My callback url is not getting called.
My app doesn't need users to login, so I'm not sure if I need to send my app for review. Do I need a special permission?
I had the same problem. For my case, when I installed the app via graph api explorer, the page token I was using didn't have the instagram_manage_insights permission. So I granted that permission, got a new token, re did the POST request to the {page-id}/subscribed_apps again with the new token and that fixed the problem. Just for the record, I used a system user token from the business manager.
Did you verified your Facebook app via app review? If not, you won't get production data via a webhook callback for the Instagram. I had the same issue and asked the Facebook support and got following response:
However, this is not the same for instagram or pages. This is just how the product teams have decided to implement it. For app review, you can show a mock process of the flow, using either the test webhook or your own process. The app review is less about technical implementation steps, but just a way to make sure that your app is going to use the permission in a way that follows our guidelines, so mocking the procedure should be fine. The reviewers understand that you do not receive webhooks in dev mode and should take this into consideration.
For more information check out following links:
Why is the Instagram Graph API webhook not working
https://developers.facebook.com/support/bugs/495933900986533/
I just figure it out of this problem.
There is a mistake in the official Instagram webhook guide:
With Graph API version 3.2, the /{page-id}/subscribed_apps edge now requires the subscribed_fields parameter, which currently does not support Instagram webhooks fields. To get around this, use your app's dashboard to subscribe.
https://developers.facebook.com/docs/instagram-api/guides/webhooks/#install-app
However, the app's dashboard subscribe is another function. You need your page to subscribe to some field to receive webhooks
Just POST /{your-instagram-connected-page-id}/subscribed_apps?subscribed_fields=feed&access_token={your-instagram-connected-page-token}
Then you will receive webhooks in live mode.
I searched into the Instagram API docs and I discovered that posting images and tagging products through API requests is not (yet?) possible.
Is it true?
Depends from type of account that you use:
Personal account. Not possible to post via API
Business account. Posible via API Graph for Instagram. https://developers.facebook.com/docs/instagram-api/overview