The issue originates from the bot framework itself, when I add a new Facebook channel for the first time everything works as expected, what I am trying to do is connecting multiple FB pages to the same bot, I read somewhere that you can do this by re-entering the page info and clicking "resubmit", the problem is when the "resubmit" button is clicked without first clicking "Deauthorize" first causes a problem, when I analyzed the request with the browser's inspector it seems that EnableChannelForBot method throws an error.
Also we are developing a service where users can register and link their FB pages to the bot just like ChatFuel or any other famous bot platform, the main problem is that bot framework is asking for a specific page id and access token per FB bot and you must do it manually through the bot framework dashboard, can we have an easy way to register the bot to multiple FB pages and without having to do so manually through an API or something Similar? Please work with us to provide a solution for this as soon as you can, Bot Framework is vital to our work and migrating to another SDK is going to be very costly and time-consuming.
I don't think that connecting multiple Facebook pages to the same bot is supported. Where did you read that?
Also, there is no API currently you can leverage on to register your bot/enable Facebook channel.
Related
I'm building a teams app that contains some tabs and a bot.
Is it possible to, when an action is performed on a tab (i.e. clicking a button), initialize automatically a chat with the bot, or send a specific message?
Tks
Based on the comments above, what you're looking to do is implement "pro-active" messaging, where the bot itself initiates the conversation. It's definitely possible, and you can read more to get started here and here. The most important thing to know is that your user has to have installed the bot already, to get a "conversation context", but if they've installed the app, which includes the bot, to get the tab, then you're fine. You need to get some variables when they do install the app, which you hook into the conversationUpdate event to get access to. Give it a go and let me know if you have specific questions, here on SOverflow.
Update: June 30, 2020
After more testing, I have details that might help someone recognize my problem.
The issue seems to be that Slack is sending data to Azure Bot Services, but that data isn't being forwarded to my code. Ive been able to use the Bot Emulator without any problems and the Azure Web Chat works fine.
I know that the Slack configuration for the OAuth Redirect URL is correct (I was able to add my bot to Slack) and the Request URL for Events is correct (they sent the 'challenge' and it's verified). I've subscribed to the exact Scopes and Events that are in the Microsoft documentation and I've verified that the Interactivity and Events options are enabled.
When a user types text in my bot's Slack channel, my app receives "message" activity and my code can send a response, so it looks like Microsoft can communicate end-to-end for normal messages. I do not receive any data when users first join my bot (like a ConversationUpdate) or if they click a button in a dialog. I can see Slack sending data when a button is pressed, it just never arrives.
As a test, I copied the Messaging Endpoint from my Azure bot settings and pasted it into Slack's Interactivity "Request URL" and when I click a button in Slack I can see the data that Slack is sending (sadly in a format that my code can't handle).
Original Post
I have a Bot Framework app (v4) that I've written in nodejs. It works well and I have an ActivityHandler that responds to people being added to a conversation and when they send messages. I was able to get pro-active messaging functioning and everything was great until I tried to get interactivity working.
I started off using some sample button code from Microsoft's documentation:
let reply = MessageFactory.suggestedActions(['Red', 'Yellow', 'Blue'], 'What is the best color?');
await turnContext.sendActivity(reply);
This works fine in the emulator, but in Slack it renders as a bulleted list. It looks like that's the way that "suggested actions" are handled in Slack.
I changed my code to use a "hero card":
let card = CardFactory.heroCard(
'What is the best color?',
undefined,
CardFactory.actions([
{
type: 'imBack',
title: 'Color Red',
value: 'Red Value'
}
])
);
let reply = MessageFactory.attachment(card);
await turnContext.sendActivity(reply);
This works okay in the emulator, except my app thinks the user typed "Red Value" and the button stays on-screen and is still clickable. I might be able to work around that, but the button doesn't work at all in Slack. It is rendered fine, but I don't get a notification in my app.
Clicking the button shows an HTTP request to:
https://{MY_SLACK}.slack.com/api/chat.attachmentAction?_x_id=f8d003c3-1592436018.632&_x_csid=NcWi3y50lFU&slack_route={OTHER_SLACK_STUFF}
And I can see that the request POSTs all sorts of data including:
payload: {"actions":[{"id":"1","name":"imBack","text":"Color Red","type":"button","value":"Red Value","style":"default"}],"attachment_id":"2","callback_id":"{MAGIC_NUMBER}:{TEAM_ID}","channel_id":"{CHANNEL_ID}","message_ts":"1592435983.056000","prompt_app_install":false,"team_id":"{TEAM_ID}"}
I'm not sure how to see anything useful in the Azure Portal - the analytics option for my bot doesn't seem to work and the activities option only says "Write a Bot Service". I don't see any sign of the message going from Slack to Azure.
I'm developing locally and configured ngrok so that my messaging endpoint in Azure could be set to https://69fe1382ce17.ngrok.io/api/messages On the Slack side of things, I've configured the Interactivity Request URL to be https://slack.botframework.com/api/Actions The Event Subscription Request URL is https://slack.botframework.com/api/Events/{MY_BOT_NAME}
What I would like is a set of buttons with different options and when the user clicks one, my bot gets some sort of "value" instead of message text. I'd also like for the button to go away so the user can't send repeated commands. It would be nice if the hero card collapsed with just the prompt being displayed.
Are there any interactive options that work for Slack and other channels?
Thanks!
Lee
I know linking to another site with no additional detail is frowned upon, but I don't have enough expertise to answer your question. I suspect the link here might move you in the right direction:
Choice Prompts are not translated over to Slack format #3974
Good luck!
Your question is multifaceted so I'll try to break it down into smaller pieces.
What's the deal with suggested actions in Slack?
Suggested actions are not supported in Slack, but the Bot Builder SDK thinks they are. This is a longstanding bug. I've just reported it again on the docs page you linked: https://github.com/MicrosoftDocs/bot-docs/issues/1742
This means you would encounter problems if you were trying to have the choice factory automatically generate the right kind of choices for your channel. You're not doing that, so you should be fine. Hero cards are supposed to work in Slack.
Why aren't hero cards working in Slack?
First I need to mention that hero cards only work with the Slack connector and not the Slack adapter. You seem to be using the connector so you should be fine.
I suspect your problem is related to how you've configured your bot's settings on the Slack side. There is a step in the Bot Framework doc that seems to be important if you want to get buttons to work. If you've followed the doc exactly and you still can't get buttons to work, it may be worthwhile to dig into the Slack API documentation.
How do I only allow a button to be clicked once?
You can update or delete the activity. There's no easy way to do this, but if you voice your support for my cards library then it can be done for you automatically.
The Slack connector actually puts a lot of relevant information in the incoming activity's channel data, and you can use that to figure out what activity the incoming activity came from. That would take some experimentation on your part.
There's another approach that works on more channels than just Slack. It's real complicated, but if you wanna tackle this then here are the basic steps:
You need to put an ID in the action data to help your bot identify the action.
You need to save the activity ID that gets returned when you send the action to Slack.
You need to associate the returned activity ID with the ID you put in the action data.
You need to retrieve the activity ID using the action data ID when the user clicks the button.
You need to use that activity ID to update or delete the activity.
Unfortunately there's no centralized guide to help you do this, but there are many examples explaining it scattered across Stack Overflow. Here is a good one: https://stackoverflow.com/a/55174866/2122672
I have developed a bot in Bot framework. Once user responds to the bot and bot is processing it, i need to show the typing indicator to the user in the meanwhile for every 2 seconds . It should be working across all conversations of the chat.
Easy as pie. Node.js bots send a typing indicator to the user by executing session.SendTyping();
If you want to see what this looks like in the framework, you can find the code here
Also, Microsoft has a documentation page that talks specifically about this.
I have developed a chatbot using Microsoft BotFramework and node.js and deployed it in webchat. As per this documentation, it is written that the bot's secret 's' can be replaced with a temporary token 't' which is valid for one conversation only.
But the problem is the life span of this token is 30 minutes and within this time window, if some intruder accesses the entire URL: "https://webchat.botframework.com/embed/YOUR_BOT_ID?t=YOUR_TOKEN_HERE&userid=some_user_id" then it is just a child’s play for him to get all of the user’s data because it mimics the chat of the actual user in the other machine.
Is there anything in the BotFramework (apart from DirectLine) that can be done that restricts the URL with the same token to be opened in another machine?
There is an issue on GH which is facing the same event with you, and with the comments, we can found that this situation will not be changed currently.
However, we can get some hints from the comment:
Ultimately, you can't hide the secret/token from clients.
If you want to remove it from the URL, you can host the JS control on your own.
If you want to remove it from page source, you can pass the value in a cookie >and read it in JS in your webpage.
However, in all cases, the value will be available in memory.
I think you can build another simple web site yourself as the bridge from the iframe and yout bot application. You can restrict your user whether is unique in this website's session. And also you can verify your user before instantiate the Bot WebChat.
I am developing chatbot for Slack using Microsoft Bot Framework. The Web app is hosted on azure. We have few installations.
Everything worked fine before this morning when I saw that new bot just didn't respond (the old one is still working).
We've been experimenting on permissions and auth keys on slack, so I thought that was the reason. But I tried to reinstall the app, bot user, auth keys etc from scratch and it didn't help. My configured endpoint just don't hit.
I think the issue is in communication between Slack and Microsoft Bot Framework, 'cos when I'm testing from chatbot panel's web client everything is working fine. Also, Slack representatives confirmed that there's no problem from their side.
UPDATE: I re-checked all credentials again and seems like it's working, don't know what was the issue. But two side questions still actual:
1) Can I test this channel of communication somehow? Cos when my endpoint didn't hit I can't get any info on what is happening. I have 0 errors on Microsoft Bot Framework web console.
2) Docs on configuring slack channel have changed recently and now it suggesting to add "Subscribe to Bot Events", while everything worked w\o it. Can you elaborate on that? Also, it's not quite clear what is {YourBotHandle} docs referring to in https://slack.botframework.com/api/Events/{YourBotHandle}
Usually, the Bot Framework Portal is the place to see if any channel is reporting errors with your bot. You can also check https://github.com/Microsoft/BotBuilder/issues just in case there is a general problem with a channel.
Regarding the second question, {YourBotHandle} refers to the handle that you provided at the time of registering your bot, as explained here.
As far as why you need to subscribe to bot events, first I would recommend you to read the documentation about Events on Slack (here), but long story short, this allows the bot to subscribe to events and be notified when those happen instead of having the bot asking Slack if something happened or not.
One way to use the Events API is as an alternative to opening
websocket connections to the real time messaging API. Instead of
maintaining one or more long-lived connections for each team an
application is connected to, you simply set up one or more endpoints
on your own servers to receive events atomically in near real-time.