how to debug error 500 Internal Server Error on an Azure App? - azure

I got an "500 Internal Server Error - An error occurred while starting the application" after deploying my application: https://iidapp.azurewebsites.net/
I keep finding the following error message but I am unable to find out on msdn websites any information describing how I can specify the SAS URL
INFO: The app was working for a long period and I didn't have to set the SAS URL; I wonder why suddenly Azure is generating exceptions
INFO2: the app works perfectly on my local machine
Any help is welcomed as I couldn't find any solution by reading the related topics on stackoverflow
2017-04-05T18:51:32
System.ApplicationException: The trace listener AzureBlobTraceListener is disabled. ---> System.InvalidOperationException: The SAS URL for the cloud storage account is not specified. Use the environment variable 'DIAGNOSTICS_AZUREBLOBCONTAINERSASURL' to define it.
at Microsoft.WindowsAzure.WebSites.Diagnostics.AzureBlobTraceListener.RefreshConfig()
--- End of inner exception stack trace ---

An error was triggered by W3SVC-WP : {app name}02000780
I found out on eventid that the code 02000780 meant that a file was missing
I eventually found out that it was possible to log further information by enabling the stdoulog inside the web.config. Read When a .NET Core Azure App Service won’t start: 502.5 Process Failure
I opened the debug console and found out that a directory wasn't found https://{app_id}.scm.azurewebsites.net/DebugConsole
Voilà! I corrected the code and the app is up and running!

Related

HTTP Error 500.30 - ANCM In-Process Start Failure with newly created app service

we are created new development environment so I cloned a current working app service into a new one and changed the configurations and deployed same code but the new app service is returning HTTP Error 500.30 - ANCM In-Process Start Failure
after trying the console for more details that's what I get, I don't think its related to runtime identifier because same code runs on different exact app services
The dreaded 500.3x ACNM error can mean different things, so I'm going to assist you in pinpointing those things.
My recommendation:
Go to Azure Portal > Your App Service > development tools
Open console.
Screen should look like this:
Console Screen Azure
Type in (YourWebAppName).exe
What this will do, is show error messages that are relevant to your startup issue.
Also, some information regarding errors can be seen here:
https://learn.microsoft.com/en-us/aspnet/core/test/troubleshoot-azure-iis?view=aspnetcore-3.1#app-startup-errors

Azure backend return 500 in PATCH operation

I am desperately trying to debug an error 500 only when I try to update an object from my xamarin.Forms offline DB to Azure. I am using Azure Mobile Client.
I set all the logging to ON in azure, then I downloaded the log. I can see the generic error, but nothing useful.
<failedRequest url="https://MASKED:80/tables/Appel/9A3342A2-0598-4126-B0F6-2999B524B4AE"
siteId="Masked"
appPoolId="Masked"
processId="6096"
verb="PATCH"
remoteUserName=""
userName=""
tokenUserName="IIS APPPOOL\Masked"
authenticationType="anonymous"
activityId="{80000063-0000-EA00-B63F-84710C7967BB}"
failureReason="STATUS_CODE"
statusCode="500"
triggerStatusCode="500"
timeTaken="625"
xmlns:freb="http://schemas.microsoft.com/win/2006/06/iis/freb"
>
The table that failed is the only one I extend with some virtual runtime calculated field of navigation field. But I add the [JsonIgnore] to stop AzureService to create field in the local DB (that work) or send it on the wire to the server. But I always got the 500 error, not exception when debugging the c# Azure backend too.
How I can find the stack trace or the "deep" reason for this 500 error in my backend?
For C# Mobile App backend, you could add the following code in the ConfigureMobileApp method of your Startup.MobileApp.cs file for including error details and return to your client side.
config.IncludeErrorDetailPolicy = IncludeErrorDetailPolicy.Always;
You could just capture the exception in your mobile application or leverage fiddler to capture the network traces when invoking the PATCH operation to retrieve the detailed error message.
Moreover, you are viewing the Failed Request Traces log, you need to check the Application logs. Details you could follow Enable diagnostics logging for web apps in Azure App Service.

500.79 Internal Server Error - The page cannot be displayed because an internal server error has occurred

When running my MVC website locally it works fine - the website uses 'Cloud - Single Organization' authorization.
Once I've deployed to Azure I get an error on the homepage saying 'The page cannot be displayed because an internal server error has occurred.'
When looking at the streaming logs in Azure I can see I'm getting an 'HTTP Error 500.79 - Internal Server Error'
Under the detailed error information, I get the following information:
Module: EasyAuthModule_32bit
Notification: AuthenticateRequest
Handler: ExtensionlessUrlHandler-Integrated-4.0
Error Code: 0x80004005
Under the detailed information I get the error:
Error Failed to download OpenID configuration from 'https://localhost:44378/.well-known/openid-configuration': Unable to connect to the remote server.
Does anyone know why this is happening and how to fix it?

Xamarin.Android & Azure Push Notifications Internal Server Error

I'm following the guide at https://learn.microsoft.com/en-us/azure/app-service-mobile/app-service-mobile-xamarin-android-get-started-push (as well as the original Xamarin one that this appears to have cribbed from), but I'm running into a problem registering my client.
I am successfully logging a user in prior to setting up the push notification service.
Both GcmClient.CheckDevice(...) and GcmClient.CheckManifest(...) succeed, and my PushHandlerService is being called.
Push.RegisterAsync(...) in my PushHandlerService is throwing a MobileServiceInvalidOperationException because it received an HTTP 500 Internal Server Error from the service.
Looking at FREB logs, it appears that the "error" is actually supposed to be a success, and interestingly is somehow related to the EasyAuthModule:
NOTIFY_MODULE_COMPLETION ModuleName="EasyAuthModule_64bit", Notification="AUTHENTICATE_REQUEST", fIsPostNotificationEvent="true", CompletionBytes="297", ErrorCode="The operation completed successfully.
(0x0)" 05:51:01.092
Module_set_response_error_status
Warning ModuleName="EasyAuthModule_64bit", Notification="AUTHENTICATE_REQUEST", HttpStatus="500", HttpReason="Internal Server Error", HttpSubStatus="79", ErrorCode="Unspecified error
(0x80004005)", ConfigExceptionInfo="" 05:51:01.092
NOTIFY_MODULE_COMPLETION ModuleName="EasyAuthModule_64bit", Notification="AUTHENTICATE_REQUEST", fIsPostNotificationEvent="true", CompletionBytes="0", ErrorCode="The operation completed successfully.
(0x0)" 05:51:01.092
I take it the error is happening when you call client.GetPush().RegisterAsync()? This is currently an issue and we are deploying a fix on the Azure side to fix this. In the interim, you can see the fix for this here: https://adrianhall.github.io/develop-mobile-apps-with-csharp-and-azure/chapter5/android/

Error with Azure service SSL in Development Fabric

I'm running into a problem with getting SSL to work in the Development Fabric. I'm running a clean install of Windows 8 Pro with Visual Studio 2012 Ultimate and the October 2012 Azure SDK for .NET. IIS8 is not installed, only IIS Express, which claims to support HTTPS so I'm hoping that's not the issue.
Running VS 12 as administrator, I've created a blank VS solution, added a new (.NET 4.5) cloud service with a new ASP.NET MVC 4 Internet web application project, and hit F5. Everything works fine. Then, when I add an SSL certificate to the web role and replace the HTTP endpoint (port 80) with an HTTPS endpoint (port 443, with the certificate), hitting F5 produces the following error message:
Windows Azure Tools for Microsoft Visual Studio
There was an error attaching the debugger to the role instance 'deployment18(32).WindowsAzureCloudService.Mvc4WebRole_IN_0' with Process Id: 4892'. Unable to attach. Access is denied.
Note, the last part ("Access is denied") comes in a few variations, a particularly pleasant one being "Catastrophic failure". :)
The only message in the VS Output window ('General' output) is:
Windows Azure Tools: Warning: Remapping private port 443 to 444 in role 'Mvc4WebRole' to avoid conflict during emulation.
The Compute Emulator UI is not much help; just before the instance disappears, this is the only console output that I get consistently (sometimes other messages appear, but sporadically every few runs; I'm not sure how to capture these):
[fabric] Role Instance: deployment18(33).WindowsAzureCloudService.Mvc4WebRole.0
[fabric] Role state Unknown
[fabric] Role state Suspended
[fabric] Role state Busy
[fabric] Role state Unhealthy
[fabric] Role state Stopped
The certificate was obtained from a CA and properly imported into the Local Machine/Personal/Certificates store as a .pfx with private key, extended properties, and marked as exportable, for what it's worth.
When I attempt to publish the service to Azure, I get one build (validation) warning about the database connection string (which I assume is irrelevant):
The connection string 'DefaultConnection' is using a local database '(LocalDb)\v11.0' in project 'Mvc4WebRole'. This connection string will not work when you run this application in Windows Azure. To access a different database, you should update the connection string in the web.config file.
Probably more important, the deployment actually fails with the following history in the Windows Azure Activity Log window:
9:00:25 AM - Warning: There are package validation warnings.
9:00:25 AM - Preparing deployment for WindowsAzureCloudService - 1/3/2013 8:59:55 AM with Subscription ID '<...>' using Service Management URL 'https://management.core.windows.net/'...
9:00:25 AM - Connecting...
9:00:26 AM - Object reference not set to an instance of an object.
9:00:26 AM - Deployment failed with a fatal error
Can someone help me troubleshoot this issue? I've rebooted a few times. ;)
Thanks in advance!
EDIT (Jan. 3, 4:44 PM): I have a few ideas that might help me make progress, but some are pretty drastic so any advice would be appreciated:
Is there a way to capture all the output from the Compute Emulator (Dev Fabric) to a log file so I can review it? (System.Diagnostic.Trace calls from my service won't help, since I don't even get as far as the RoleEntryPoint when using HTTPS!) I figured this out; see next edit.
That null pointer exception during the Azure deployment has me worried. Is it worthwhile to try reinstalling the Azure SDK, and if so, how should I go about doing a clean install of it?
Has anyone seen a problem of this sort disappear when switching to using full IIS for the emulator? (That seems unlikely since IIS vs. IIS Express should have no relevance to the Azure deployment.)
EDIT (Jan. 4, 10:15 AM): Bad news: I tried the suggestion to grant Read access to the certificates, but it didn't help in my case. Good news: I managed to capture one of those sporadic messages in the Compute Emulator UI before it shut down; it was a bit of info from some diagnostics. Not helpful in and of itself, but it revealed where the Development Fabric was storing its temporary files:
[Diagnostics] Information: C:\Users\Lars\AppData\Local\dftmp\Resources\0005155d-4592-40f4-812e-18793b26576c\directory\DiagnosticStore\Monitor
The GUID portion gets recreated for every deployment, and it is deleted when the deployment goes away (as it always does in my case). But in the parent directory ('dftmp'), there are a few helpful directories that I then monitored during a new deployment: DevFCLogs, DFAgentLogs, and IISConfiguratorLogs. I guess that answers the first question I had yesterday! :)
DFAgentLogs\DFAgent.log: (41KB) No useful information. A bunch of "Failure to read pipe" messages and failures to get the role/deployment instance ID, which I assume are just noise.
DevFCLogs\DevFabric--2013.01.04--<...>.log: (510 KB) No useful information. I skimmed the file and also searched for 'error', 'failure', 'not found', 'certificate', and 'Mvc4WebRole_IN_0'; none of those showed any hints of what was going on.
IISConfiguratorLogs\IISConfigurator.log: (6 KB) Now we're making progress!! :) Can someone tell me what this means? (In the meantime, I'm off ILSpy-hunting... fun fun...)
IISConfigurator Information: 0 : [00006356:00000005, 2013/01/04 16:07:08.915] Using IIS Express appdomain
(...)
IISConfigurator Information: 0 : [00006356:00000005, 2013/01/04 16:07:08.936] Adding binding 127.255.0.0:444: to site deployment18(40).WindowsAzureCloudService.Mvc4WebRole_IN_0_Web
IISConfigurator Information: 0 : [00006356:00000005, 2013/01/04 16:07:10.484] Caught exception
IISConfigurator Information: 0 : [00006356:00000005, 2013/01/04 16:07:10.487] Exception:System.Runtime.InteropServices.COMException (0x800401F3): Invalid class string (Exception from HRESULT: 0x800401F3 (CO_E_CLASSSTRING))
Server stack trace:
at Microsoft.Web.Administration.Interop.IAppHostProperty.get_Value()
at Microsoft.Web.Administration.ConfigurationElement.GetPropertyValue(IAppHostProperty property)
at Microsoft.Web.Administration.Binding.get_CertificateHash()
at Microsoft.Web.Administration.BindingCollection.Add(Binding binding)
at Microsoft.WindowsAzure.ServiceRuntime.IISConfigurator.WasManager.DeploySite(String roleId, WASite roleSite, String appPoolName, String sitePath, String iisLogsRootFolder, String failedRequestLogsRootFolder, List1 bindings, List1 protocols, FileManager fileManager, WAAppPool defaultAppPoolSettings, String roleGuid, String& appPoolSid, List`1 appPoolsAdded, String configPath)
EDIT (Jan. 4, 11 AM): ILSpy wasn't much help; the exception is being thrown at an interop point (we knew that already) while trying to get the hash of a certificate in order to set up the binding (we knew that too). Does anyone know what COM object would need to be registered in order to get a certificate hash for a binding in Microsoft.Web.Administration? Or how I could intercept the interop call to find out? Bonus points if you can tell me why this is happening in the first place. :)
I've had similar problem on two computers. On both cases installing IIS solved the problem.
It seems to be enough to just install the IIS (via add/remove Windows components). You don't need to start using it. The installation changes something and after that my IIS Express started working again with HTTPS from Visual Studio.
There is a discussion on similar issue on MSDN Social:
http://social.msdn.microsoft.com/Forums/nl-NL/windowsazuredevelopment/thread/ad362016-16f6-459a-8022-9307aa5f910e
And the issue has been also raised on Microsoft connect:
https://connect.microsoft.com/VisualStudio/feedback/details/758533
In my case the error in the log files was:
IISConfigurator Information: 0 : [00007644:00000007, 2013.01.17
00:39:18.523] Exception:System.Runtime.InteropServices.COMException
(0x800401F3): Invalid class string (Exception from HRESULT: 0x800401F3
(CO_E_CLASSSTRING))
I found the log files from C:\Users\\AppData\Local\dftmp\IISConfiguratorLogs directory.
When running locally with a private key cert for SSL, you'll need to give the user the emulator app is running under access to the private key. Open mmc.exe and add the Certificates >> Local Computer Snap-In to view your certificate. Right Click on the certificate, then All Tasks >> Manage Private Keys - then add IUSR and Network Service with at least read access.
For deployment to azure, you'll need to upload the certificate to the Cloud Service and make sure the certificate is valid for the domain.
Follow step 11 from http://www.microsoft.com/en-us/download/details.aspx?id=35448. From this SO post

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