While creating Intents in Api.ai, I can parse sys or user parameters as listed here:
https://docs.api.ai/docs/concept-entities#section-user-entities
However if I have to parse a string response, there isn't a way to add that as a parameter. Any workaround to parse a string response from user to fetch an entity?
Like for e.g.,
Customer's name is John.
I want to retrieve John in my action.
I think you can utilize api.ai Contexts to Achieve that..
check Context documentation
Yes , It is possible.
1)First you should set the output context in intent from which you want to fetch customer's name
e.g. setting output context
2) Then define the input context with same name in intent where you want to get your customer's name e.g. setting input context
3) then you can access name by defining the parameter with #<context_name>.<parameter_name> e.g. #send.name
Hope this might help!!
Related
Hi I’m look in for simple solutions for passing values between intents and contexts.
I’ve tried to set output context (c1) for intent A, and use c1 as input context for intent B. However, I’m not able to access the parameters value within intent B. Do I have to use fullfillment to implement this ?
Besides, I also want to use the previous parameters’ value of intent A when intent A is triggered next time. Again, can we do this without using fullfillment?
If fullfillment is essential, can you give some guidance please?
Accessing parameter values from one intent to another where contexts are used can be done from the Console itself. Fulfillment Webhook response can also be used but for your use case this can be done from the Console itself.
You can refer to the below replication steps:
In the text response of Default Welcome Intent add Hi what is your name? and add an output context awaiting_name.
Create another Intent Get Name and in that pass “awaiting_name” as input context . Pass some training phrases like "john,sandeep,jacob" and map it with them to the #sys.given.name entity.
In the Get Name Intent the text response is Ok $name, what is your email address?. Add awaiting_email in the output context field of this intent.
Create another intent “Get Email” and add awaiting_email in the Input context. Add training phrases like "sandeep#abc.com","john#xyz.com" and map them with #sys.email entity.
When you want to fetch the parameter value from another intent to the present intent where context is used you need to call it by #context-name.parameter-name as per this doc.
My final output response is Thanks #awaiting_name.name we will contact you soon on $email
I have a basic lead gen bot under which I have 2 services (in 2 different intents) for which I am collecting leads. Under both of them I am collecting the name, email, and phone number and I also have checked the required tick boxes.
It's working as expected when I am just availing/submitting lead for a single service. However, if in the same interaction I also want to go for the second service the bot is again asking for the name, email & phone number which it already has from my interaction for the first service. How do I make sure that it doesn't ask for the details if it already has them?
I also do not mind handling it programmatically using fulfillment but I could not find any documentation.
Any help is highly appreciated
you can use the user storage (https://developers.google.com/actions/assistant/save-data)
or alternatively you can try to link the parameters of the two intents to the same context parameters. Set your parameter value like this #context_name.param_name
I was able to do this by setting an output context in the first intent & using the input context in the second intent.
The trick was to assign a default value to the parameters in the second intent as "context_name.param"
I'm new to dialogflow. In my default Hello Intent, I have something like this:
Good day! My name is xyz and I'm here to help you. May I know your name please?
This response is for when users say something like "hi"
After that, I will pass the context to another Intent to wait for the name input
I would like to avoid asking these information if I already have the user's contact information. Is there away to check for the context and trigger a different response?
If you just need to check if the context contains a property called "name" or similar, simply add a parameter in the second intent, set its value to #awaiting_contact.name and enable the mandatory option. That will let you define prompts if the property has no value, so you can re-ask the user.
However, I'm not sure what the Welcome Intent context has. You are just giving a welcome message. Then, when the user inputs his name, this will trigger a different intent.
I am developing a google assistant app on Dialogflow.
And I have a intent that receives two entities: #name and #age
Using the fulfillment throught the inline editor I verify if the #age is below 18.
In that case I need to ask for additional info, I need to ask the name of the person responsible for the child.
I looked around the internet, including the fulfillment samples at https://dialogflow.com/docs/samples
I believe it would look something like this:
let conv = agent.conv();
conv.ask('As your age is under 18 I need the name of the person responsible for you:');
//Some code to retrieve user input into a variable
agent.add(conv);
But I was unable to find how to do it.
Can someone help me to achieve this?
Thanks in advance.
While you are handling an Intent, there is no way to "wait for" the user to respond to your question. Instead, you need to handle user input this way:
You send a response back from your Intent.
The user replies with something they say.
You handle this new user statement through an Intent.
Intents always represent the user taking some action - usually saying something.
So one approach would be to create a new Intent that accepts the user's response. But somehow you need to distinguish this response from the initial Intent that captured the person's name.
One way to do this would be, in the case you ask the question about who the responsible adult is, is to also set a Context. Then you can have a different Intent be triggered only when that Context is set and handle this new Intent to get the name of the adult.
I have one intent named "search.category" which has user queries like "32gb phones" and it has a follow up intent to get_brand question like "do you have any specific brand? ".
This can have two type of answers that user can enter brand name or he can say "I don't know."
Is there any way to pass the whole user query in main intent to followup intents.
How can we pass the original user query(32gb phones) as a parameter across the intents?
In the second picture, you can see that two entities are selected, so is there any way to select the other text from user query ( I want the "show me some under 40000")
To do this, you would create a new Output Context on the first intent. Output contexts created as part of an intent contain the parameters that were set by the user when they were created and are available in subsequent intents (for as long as their lifespan is active). You can access the context's parameters either in the response or in your fulfillment webhook.
If you're trying to use values that aren't set in the parameters, then in the fulfillment of the original intent you can set any value you want as a parameter of an Output Context that you create in your webhook.