I am working on a CRM.
We recieve reply from the leads and customers.
We have sequences(Workflows and scripts) by which we send Emails to our customers or leads. When they reply to the mail I can see the mail in the netsuite as well as the sending mail id recieves them as response.
I want to forward this mails to a particular mail id which is not the sending nor cc or bcc mail id. How can i achieve this? which script needs to be written or any workflow to be created for this.
Thanks In advance
Gladiator
Try build an action on top of the "event" record maybe? Whenever an email is created with said characteristics do X.
Same could be done searching for customer records on a scheduled basis.
You could also try building an email plugin to collect responses.
Related
I need a solution for calendar invite to send mails with response Status through organizer mail id using node j s. I tried in different ways to get the email by using mail gun but I'm able create an event but unable to send and change the creator and also unable import the send invite mails using mail gun API. And I used move method to change organizer but unable to change it.
Here the picture shown below
[got calendar invite but need to send by using mail gun API to change organizer]
[1]: https://i.stack.imgur.com/wYtJF.png
can anyone help me to sort out this issue. Thank you
you can use node ics invite send calender invites to user using mail attachments.
we are using Acumatica outlook plugin to create CASES and we are successful in achieving it.
As you know outlook plugin will automatically create a email activity when we create case. So sometimes we send reply from Outlook plugin and some times we send reply from Acumatica.
The issue is - When we send reply from outlook plugin we are unable to see email in "All Emails" screen, but if we are sending reply to same case from Acumatica we are able to see email in "All Emails" screen.
Can someone please suggest us, what we are missing here.
We are in 2019R2, without any customization published.
There could be a couple of reasons you may be running into this problem. Depending on how you have your setup, one reason could be because of the way you have your System Email Account set up. Check what email is sending as, it could be sending a centralized account. Also check what you default email is set on your account.
Also, are you using the Outgoing Tab? Or looking looking at the all records tab? It could be because of the status of your email. When sending through the Outlook plugin, double check the emails are sending, and double check the status of the activity. It could not be completing and being left as an open item.
I have done this demo, However I am not sure how I would go about listing the actual messages in my inbox. I have looked here, but I am not sure how to incorperate that into node?
Thanks in advance! sorry if this is blatantly obvios.
best,
-Zoe
follow the below steps:
make your node.js client.
enable the push notification(that notify you when new email arrived).
HistoryId contains in The notification you received.
Get your mailbox update according history ID.
Receive history list contain message Id , use that message Id and get the email.
I got a Netsuite CRM system from a client where already there are 100+ workflows and scripts implemented and running.
One of the consumer of client is getting system generated emails from netsuite on Daily basis which they want to stop. Say the mail id is abc#xyz.com
Client asked me the same, now my question is how to find which workflow or script is generating the mails or is there any simpler way to block the mails sent to that id?
Thanks in advance.
Regards
Rahul
Thanks for the reply.
The best option I found was sending that mail id to Netsuite support and asking them which workflow/script is really sending the mails to which they replied.
Once that was done then I found it to be a workflow which had a saved search that was giving the data.
I went to the record from the saved search and I was able to stop the mails.
Any ways thanks for your time.
Glad
In your case, you have to do some dig through with your email and its content.
Check the content of the email and check for the email reason. Ex. Order Completed, Payment Pending
From this you can identify from which record mail is being sent.
Check the Messages sub tab under General tab of the Customer record for the author of the email.
Download all Scheduled Scripts with deploy status as Released and open all the script files and use Find all method with the authoremailid and authorinternalid
Thanks
Frederick
Best way I found:
Get the mail id.
Search it in global search
It will give corresponding record.
Open the record and in bottom go to system information.
Check the Active workfow and check that work flows you will find your answer.
Thanks
Gladiator
I'm working on a C# application that sends emails containing a vCalendar event in its body. Say I (knockycode) would like to create a calendar event via this application. An email will be sent to my email address with the following body:
BEGIN:VCALENDAR
METHOD:REQUEST
PRODID:-//MyCompany//Product//EN
VERSION:2.0
BEGIN:VEVENT
DTSTAMP:20130819T084518Z
DTSTART:20051126T011300Z
SUMMARY:Testing that calendars get received
UID:MyOwnID
SEQUENCE:123
ATTENDEE;ROLE=REQ-PARTICIPANT;PARTSTAT=NEEDS-ACTION;RSVP=TRUE;CN="knockycode#lotusnotes.com":MAILTO:knockycode#lotusnotes.com
ORGANIZER;CN="Knockycode":MAILTO:knockycode#lotusnotes.com
LOCATION:TBC
DTEND:20051126T031300Z
DESCRIPTION:Some Body\NAnother Line of the body
BEGIN:VALARM
ACTION:DISPLAY
DESCRIPTION:REMINDER
TRIGGER;RELATED=START:-PT02H30M00S
END:VALARM
TRANSP:OPAQUE
END:VEVENT
END:VCALENDAR
Take note that the organizer and the attendee is one and the same. This is so the organizer (me/knockycode) can actually have the event created on my mail client.
On Exchange/Outlook and gmail, the email is received (and I can RSVP to the event).
However, on Domino/Lotus Notes -- the email is not received (i.e. not shown in my mailbox). Though the logs in the Domino console do say the email's sent successfully.... If the organizer's email address was different to mine though -- the email does get received and shown in my mailbox.
Is there some configuration of the Domino server that would allow this email to be received?
Or something else has to be added to the email body?
I think this per your last comment is working as designed. The ICS will just get you a notice on the calendar. I would go back to the Exchange side and use a new meeting form to get all the elements for interaction. If you pass a meeting notice to a Notes user (depending on the version that the client is using) from Exchange you can send invites out of the box. Notes can send replies back successfully in some instances. The issue might come up with reschedules and meeting cancels. These don't play well between systems well. Then you might run your present code to pass a ICS at the time of meeting change time/location. I would see how things work first then write your code. The ICS file will also work under remote devices like Apple iPhone/iPad.