I have created a document with a XPages via web. When I've tried to save the document I've gotten the next error: (see Image 1) It has a RTF field (CkEditor).
I tried to open again via web and then I got the next error (see Image 2)
Finally I tried to open that document via Client Lotus and got the error (see Image 3).
Can you help me please???
Thanks in advance,
Ferran.
Related
Form Recognizer shows 'unable to load asset' on PDFs. I have tried multiple PDF's from various sources and they all return this error. JPGs work as expected.
An additional error popped up
Uncaught NetworkError: Failed to execute 'importScripts' on
'WorkerGlobalScope': The script at
'http://fotts.azureedge.net/npm/pdfjs-dist/2.3.200/pdf.worker.js'
failed to load
What Form Recognizer sample tool version are you using ? Do you get this error also on the latest release - http://fott-2-1.azurewebsites.net/
One of my colleagues have originally posted this question at Salesforce StackExchange but we were also advised to post it here since there might be more devs familiar here on DocuSign.
We're creating a Salesforce app that sends a PDF file to DocuSign for signing. However, when DocuSign returns the PDF, it gives us an error.
We've configured the DocuSign sandbox to return the document back to Salesforce using the information in this link: https://support.docusign.com/articles/DocuSign-for-Salesforce-Adding-Completed-Documents-to-the-Notes-and-Attachments-New
Here is the error we get in the Docusign logs when it tries to return the document back to Salesforce:
SFIntegration unable to add attachment to SF ID: 8001X000000TvWdQAK,
SF Table: Contract, Error: Unable for insert (ShareType=I)
ContentDocumentLink for Test_Completed.Error:ErrorCode =
CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY, fields = .Unable to insert
(ShareType=V) ContentDocumentLink for Test_Completed.Error:ErrorCode =
CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY, fields =
Can anyone help us what is the error all about? Thanks.
I had the similar issue. I changed the version to 39 using 'Reconfigure Login' link for the connection and it worked !
Do you have a salesforce trigger? it's probably failing and then trying to roll back the changes.
Also, check if you have "Use Content Files" checked and what version of the API you're using. If you are using V2.1 with this checkbox - you may be getting this error.
(Later Edit):
You Must install Connect for Salesforce with 39 selected. If you had 21 selected and later change to 39 - that won't work, must have it from the beginning.
I am using Docusign create envelop API using the endpoint https://au.docusign.net/restapi/v2/accounts/{AccountID}/envelopes. The API call works on most instance but occasionally I am receiving an error stating that the System was unable to convert this document to a PDF. I am submitting a docx type document which is failing randomly(say once in a day). On re submission the same document submission works without any issue.
In order to understand the problem I tried enabling logging on DocuSign login. Since the log can only keep upto 50 entries at any given time I am clearing the log to ensure I am ready to capture the failure when it happens.
Actual Error Message received:
{
"errorCode": "UNABLE_TO_CONVERT_DOCUMENT",
"message": "System was unable to convert this document to a PDF. Unable to convert Document(Document Name.docx) to a PDF. Error: UserId:{GUID} IPAddress:XX.XX.XXX.XXX Source:ApiRESTv2:Failed to convert FileType: docx"
}
Now I am trying to download the log file via DocuSign UI and I am receiving constant timeout issue while trying to do so. Does anyone know about any programmatic log file extract from DocuSign? Anyone done this previously?
Any pointers on the error resolution or help downloading the error log is much appreciated. Please help
The DocuSign platform by default accepts PDF documents so when sending through the API you simply need to include the document bytes for PDFs. However for any other file format you need to set the fileExtension property on the document object to the file type you are sending.
For example if using one of the open source DocuSign SDKs use the setFileExtension() setter method to set the extension:
document.setFileExtension("docx");
Or if you are calling the REST API directly (ie not using an SDK) then set the fileExtension property to "docx":
{
...
"fileExtension": "docx",
....
}
If you still receive the error after this then you I would start testing with a different document and confirm the document you are using not corrupt in any way and if properly formatted.
I want to download a document signed recipient using DocuSign API (REST).
I am using the following endpoint as per the documentation.
HTTP request
GET /v2/accounts/{accountId}/envelopes/{envelopeId}/documents/{documentId}
Request Headers
X-DocuSign-Authentication:{"Username": <Username>,"Password": <Password>,"IntegratorKey": <IntegratorKey>}
Accept: application/pdf
Content-Transfer-Encoding:base64
I got document in a base64 format which I am able to download but when try to open that file using PDF viewer we got the following message:
The file is blank and some error related to signature, check following screenshot
PDF open error snapshot
Are there any parameters missing while downloading the document? Please help.
Thanks.
See this link for EnvelopeId stamp control
https://support.docusign.com/en/articles/How-do-I-move-the-Envelope-ID-Stamp-on-my-documents
In DEMO environment you will always have the "demonstration only" stamp on the document. This will not be present when you goto prod environment
Using this code:
<iframe height="780" src="http://docs.google.com/viewer?url=http://ruh.kz/sites/default/files/doc/ritorika.pdf&embedded=true" style="border: none;" width="600"></iframe>
But all the time im getting this annoying message:
Sorry, we are unable to retrieve the document for viewing or you don't have permission to view the document.
By the way, i have read about ISP might block google docs. But i've checked another sites with google docs viewer and they seemed to work perfectly.
to embed your pdf without putting it in your server , just login to your gmail and upload it in google docs then copy the link and put it in your iframe's src
first you try with online version to view your file if it shows your file,you gave wrong url to iframe,if viewer does not show your file at embedded version and online version check your file size,file url and file permissions to viewer can reach your document.You can try your url, for example http://www.foo.com/bar.pdf paste in your browser,if url is right browser shows the file...