Include Use Case Diagram (UML) - uml

I have seen many use case diagrams where a use case can be included to only 1 other use case, is this right or wrong? I have the understanding that in order for a use case to be included, it must be included to minimum 2 other use cases to be considered.
If this is true(minimum 2 use case to be considered an include), if its just linked to 1 other use case, do i just use a normal association? thank you

This is a recurring question and often interpreted the wrong way. Include does not mean "call" in a functional analysis sense. It means "this is a use case which can optionally be included". E.g. if you have a tool box you sell with different tool sets (different licensing for software). When you model use cases you synthesize single actions in a form so they build a set that returns some value to the actor. You will not divide pieces of value into smaller ones.
Use cases are about synthesis, not about analysis. When your use case diagrams start resembling spider webs then your design is broken.

Related

Can someone explain the difference between <<extends>> and <<includes>> relationships? [duplicate]

What is the difference between include and extend in a use case diagram?
Extend is used when a use case adds steps to another first-class use case.
For example, imagine "Withdraw Cash" is a use case of an Automated Teller Machine (ATM). "Assess Fee" would extend Withdraw Cash and describe the conditional "extension point" that is instantiated when the ATM user doesn't bank at the ATM's owning institution. Notice that the basic "Withdraw Cash" use case stands on its own, without the extension.
Include is used to extract use case fragments that are duplicated in multiple use cases. The included use case cannot stand alone and the original use case is not complete without the included one. This should be used sparingly and only in cases where the duplication is significant and exists by design (rather than by coincidence).
For example, the flow of events that occurs at the beginning of every ATM use case (when the user puts in their ATM card, enters their PIN, and is shown the main menu) would be a good candidate for an include.
This may be contentious but the “includes are always and extends are sometimes” is a very common misconception which has almost taken over now as the de-facto meaning. Here’s a correct approach (in my view, and checked against Jacobson, Fowler, Larmen and 10 other references).
Relationships are dependencies
The key to Include and extend use case relationships is to realize that, common with the rest of UML, the dotted arrow between use cases is a dependency relationship. I’ll use the terms ‘base’, ‘included’ and ‘extending’ to refer to the use case roles.
include
A base use case is dependent on the included use case(s); without it/them the base use case is incomplete as the included use case(s) represent sub-sequences of the interaction that may happen always OR sometimes. (This is contrary to a popular misconception about this, what your use case suggests always happens in the main scenario and sometimes happens in alternate flows simply depends on what you choose as your main scenario; use cases can easily be restructured to represent a different flow as the main scenario and this should not matter).
In the best practice of one way dependency the base use case knows about (and refers to) the included use case, but the included use case shouldn’t ‘know’ about the base use case. This is why included use cases can be: a) base use cases in their own right and b) shared by a number of base use cases.
extend
The extending use case is dependent on the base use case; it literally extends the behavior described by the base use case. The base use case should be a fully functional use case in its own right (‘include’s included of course) without the extending use case’s additional functionality.
Extending use cases can be used in several situations:
The base use case represents the “must have” functionality of a project while the extending use case represents optional (should/could/want) behavior. This is where the term optional is relevant – optional whether to build/deliver rather than optional whether it sometimes runs as part of the base use case sequence.
In phase 1 you can deliver the base use case which meets the requirements at that point, and phase 2 will add additional functionality described by the extending use case. This can contain sequences that are always or sometimes performed after phase 2 is delivered (again contrary to popular misconception).
It can be used to extract out subsequences of the base use case, especially when they represent ‘exceptional’ complex behavior with its own alternative flows.
One important aspect to consider is that the extending use case can ‘insert’ behavior in several places in the base use case’s flow, not just in a single place as an included use case does. For this reason, it is highly unlikely that an extending use case will be suitable to extend more than one base use case.
As to dependency, the extending use case is dependent on the base use case and is again a one-way dependency, i.e. the base use case doesn’t need any reference to the extending use case in the sequence. That doesn’t mean you can’t demonstrate the extension points or add a x-ref to the extending use case elsewhere in the template, but the base use case must be able to work without the extending use case.
SUMMARY
I hope I’ve shown that the common misconception of “includes are always, extends are sometimes” is either wrong or at best simplistic. This version actually makes more sense if you consider all the issues about the directionality of the arrows the misconception presents – in the correct model it’s just dependency and doesn’t potentially change if you refactor the use case contents.
I often use this to remember the two:
My use case: I am going to the city.
includes -> drive the car
extends -> fill the petrol
"Fill the petrol" may not be required at all times, but may optionally be required based on the amount of petrol left in the car. "Drive the car" is a prerequisite hence I am including.
Use cases are used to document behavior, e.g. answer this question.
A behavior extends another if it is in addition to but not necessarily part of the behavior, e.g. research the answer.
Also note that researching the answer doesn't make much sense if you are not trying to answer the question.
A behavior is included in another if it is part of the including behavior, e.g. login to stack exchange.
To clarify, the illustration is only true if you want to answer here in stack overflow :).
These are the technical definitions from UML 2.5 pages 671-672.
I highlighted what I think are important points.
Extends
An Extend is a relationship from an extending UseCase (the extension) to an extended UseCase (the extendedCase) that specifies
how and when the behavior defined in the extending UseCase can be inserted into the behavior defined in the extended UseCase.
The extension takes place at one or more specific extension points defined in the extended UseCase.
Extend is intended to be used when there is some additional behavior that should be added, possibly conditionally, to the behavior
defined in one or more UseCases.
The extended UseCase is defined independently of the extending UseCase and is meaningful independently of the extending
UseCase. On the other hand, the extending UseCase typically defines behavior that may not necessarily be meaningful by itself.
Instead, the extending UseCase defines a set of modular behavior increments that augment an execution of the extended UseCase
under specific conditions.
...
Includes
Include is a DirectedRelationship between two UseCases, indicating that the behavior of the included UseCase (the addition) is
inserted into the behavior of the including UseCase (the includingCase). It is also a kind of NamedElement so that it can have a
name in the context of its owning UseCase (the includingCase). The including UseCase may depend on the changes produced by
executing the included UseCase. The included UseCase must be available for the behavior of the including UseCase to be
completely described.
The Include relationship is intended to be used when there are common parts of the behavior of two or more UseCases. This
common part is then extracted to a separate UseCase, to be included by all the base UseCases having this part in common. As the
primary use of the Include relationship is for reuse of common parts, what is left in a base UseCase is usually not complete in
itself but dependent on the included parts to be meaningful. This is reflected in the direction of the relationship, indicating that the
base UseCase depends on the addition but not vice versa.
...
To simplify,
for include
When the base use case is executed, the included use case is executed EVERYTIME.
The base use case required the completion of the included use case in order to be completed.
a typical example: between login and verify password
(login) --- << include >> ---> (verify password)
for the login process to success, "verify password" must be successful as well.
for extend
When the base use case is executed, the extended use case is executed only SOMETIMES
The extended use case will happen only when certain criteria are met.
a typical example: between login and show error message (only happened sometimes)
(login) <--- << extend >> --- (show error message)
"show error message" only happens sometimes when the login process failed.
I think it's important to understand the intention of includes and extends:
"The include relationship is intended for reusing behaviour modeled
by another use case, whereas the extend relationship is intended for
adding parts to existing use cases as well as for modeling optional system services" (Overgaard and Palmkvist, Use Cases: Patterns and Blueprints. Addison-Wesley, 2004).
This reads to me as:
Include = reuse of functionality (i.e. the included functionality is used or could be used elsewhere in the system). Include therefore denotes a dependency on another use case.
Extends = adding (not reusing) functionality and also any optional functionality. Extends therefore can denote one of two things:
1. adding new features/capabilities to a use case (optional or not)
2. any optional use cases (existing or not).
Summary:
Include = reuse of functionality
Extends = new and/or optional functionality
You will most often find the 2nd usage (i.e. optional functionality) of extends, because if functionality is not optional, then most times it is built into the use case itself, rather than being an extension. At least that's been my experience. (Julian C points out that you sometimes see the 1st usage (i.e. adding new features) of extends when a project enters it's 2nd phase).
I think what msdn explained here are quite easy to understand.
Include [5]
An including use case calls or invokes the included one. Inclusion is used to show how a use case breaks into smaller steps. The included use case is at the arrowhead end.
Extend [6]
Meanwhile, an extending use case adds goals and steps to the extended use case. The extensions operate only under certain conditions. The extended use case is at the arrowhead end.
Let's make this clearer. We use include every time we want to express the fact that the existence of one case depends on the existence of another.
EXAMPLES:
A user can do shopping online only after he has logged in his account. In other words, he can't do any shopping until he has logged in his account.
A user can't download from a site before the material had been uploaded.
So, I can't download if nothing has been uploaded.
Do you get it?
It's about conditioned consequence. I can't do this if previously I didn't do that.
At least, I think this is the right way we use Include.
I tend to think the example with Laptop and warranty from right above is the most convincing!
whenever there are prerequisites to a usecase then,go for include.
for usecases having authentication,worst case scenario,or are optional then go for extend..
example:for a use case of seeking admission,appointment,ticket reservation
YOU MUST FILL A form (registration or feedback form)....this is where include comes..
example:for a use case verifying login or sign in your account,your authentication is a must.also think of worst case scenarios.like returning book with fine..NOT getting a reservation..paying the bill AFTER DUE DATE..this is where extend comes to play...
do not overuse include and extend in the diagrams.
KEEP IT SIMPLE SILLY!!!
Both <include> and <extend> are dependent on the base class but <extend> is optional i.e., it is derived from the base class but in the point of users view it may be used or may not be used.
<include> is incorporated in base class i.e., it is compulsary to use <include> in your use case or else it would be considered incomplete.
eg:
In ATM machine construction (according to users point of view):
1: Withdrawal,deposit of cash and checking the account comes under <extend> because it depends on the user whether to withdraw or deposit or check. These are optional things the user does.
2: "Enter the pin, placing card, removal of card" these are the things that come under <include> because the user must, and should, place a card and enter a valid pin for verification.
"Include" is used to extend the base use case and it is a must condition i.e. included use case run must run successfully to complete base use.
e.g.
Consider a case of Email Service, here "Login" is a included use case which must be run in order to send a Email (Base use case)
"Exclude" on the other hand is optional use case which extends the base use case, base use case can run successfully even without invoking/calling the extending use case.
e.g.
Consider "Laptop Purchase" as base use case and "Additional Warranty" as extending use case, here you can run base use case "Laptop Purchase" even without taking additional warranty.
Also beware of the UML version : it's been a long time now that << uses >> and << includes >> have been replaced by << include >>, and << extends >> by << extend >> AND generalization.
For me that's often the misleading point : as an example the Stephanie's post and link is about an old version :
When paying for an item, you may choose to pay on delivery, pay using paypal or pay by card. These are all alternatives to the "pay for item" use case. I may choose any of these options depending on my preference.
In fact there is no really alternative to "pay for item" ! In nowadays UML, "pay on delivery" is an extend, and "pay using paypal"/"pay by card" are specializations.
Diagram Elements
Actors: Also referred to as Roles. Name and stereotype of an actor can be changed in its Properties tab.
Inheritance: Refinement relations between actors. This relation can carry a name and a stereotype.
Use cases: These can have Extension Points.
Extension Points: This defines a location where an extension can be added.
Associations: Between roles and use cases. It is useful to give associations speaking names.
Dependencies: Between use cases. Dependencies often have a stereotype to better define the role of the dependency. To select a stereotype, select the dependency from the diagram or the Navigation pane, then change the stereotype in the Properties tab. There are two special kinds of dependencies: <<extend>> and <<include>>, for which Poseidon offers own buttons (see below).
Extend relationship: A uni-directional relationship between two use cases. An extend relationship between use case B and use case A means that the behavior of B can be included in A.
Include relationship: A uni-directional relationship between two use cases. Such a relationship between use cases A and B means, that the behavior of B is always included in A.
System border: The system border is actually not implemented as model element in Poseidon for UML. You can simply draw a rectangle, send it to the background and use it as system border by putting all corresponding use cases inside the rectangle.
This is great resource with great explanation:
What is include at use case?
What is Extend at use case?
Extending use case typically defines optional behavior. It is independent of the extending use case
Include used to extract common parts of the behaviors of two or more use cases
I don't recommend the use of this to remember the two:
My use case: I am going to the city.
includes -> drive the car
extends -> fill the petrol
I would rather you use:
My use case: I am going to the city.
extends -> driving the car
includes -> fill the petrol
Am taught that extend relationship continues the behaviour of a base class. The base class functionalities have to be there.
The include relationship on the other hand, are akin to functions that may be called. May is in bold.
This can be seen from
agilemodeling Reuse in Use-Case Models
The difference between both has been explained here. But what has not been explained is the fact that <<include>> and <<extend>> should simply not be used at all.
If you read Bittner/Spence you know that use cases are about synthesis, not analysis. A re-use of use cases is nonsense. It clearly shows that you have cut your domain wrongly. Added value must be unique per se. The only re-use of added value I know is franchise. So if you are in burger business, nice. But everywhere else your task as BA is to try to find an USP. And that must be presented in good use cases.
Whenever I see people using one of those relations it is when they try to do functional decomposition. And that's plain wrong.
To put it simple: if you can answer your boss without hesitation "I have done ..." then the "..." is your use case since you got money for doing it. (That will also make clear that "login" is not a use case at all.)
In that respect, finding self standing use cases that are included or extend other use cases is very unlikely. Eventually you can use <<extend>> to show optionality of your system, i.e. some licensing schema which allows to include use cases for some licenses or to omit them. But else - just avoid them.
Extends is used when you understand that your use case is too much complex. So you extract the complex steps into their own "extension" use cases.
Includes is used when you see common behavior in two use cases. So you abstract out the common behavior into a separate "abstract" use case.
(ref: Jeffrey L. Whitten, Lonnie D. Bentley, Systems analysis & design methods, McGraw-Hill/Irwin, 2007)
The include relationship allows one use case to include the steps of another use case.
For example, suppose you have an Amazon Account and you want to check on an order, well it is impossible to check on the order without first logging into your account. So the flow of events would like so...
The extend relationship is used to add an extra step to the flow of a use case, that is usually an optional step...
Imagine that we are still talking about your amazon account. Lets assume the base case is Order and the extension use case is Amazon Prime. The user can choose to just order the item regularly, or, the user has the option to select Amazon Prime which ensure his order will arrive faster at higher cost.
However, note that the user does not have to select Amazon Prime, this is just an option, they can choose to ignore this use case.
I like to think of "includes" as a necessary prerequisite/accompaniment of the base use case. This means that the base use case cannot be considered complete without the use case it includes. I'll give the example of an e-commerce website that sells items to customers. There's no way you can pay for an item without first selecting that item and putting it in the cart. This implies that the use case "Pay for Item" includes "select item".
There are varying uses of extends but I like to think of it as an alternative that may or may not be used. For example - still on the e-commerce site. When paying for an item, you may choose to pay on delivery, pay using paypal or pay by card. These are all alternatives to the "pay for item" use case. I may choose any of these options depending on my preference.
For more clarity and the rules surrounding use cases, read my article here:
http://businessanalystlearnings.com/ba-techniques/2013/2/20/use-case-diagram-the-basics
A way I remember it is by video games. For example,
(the below is not for 100% of all cases but just an example of a use case)
Extends: The main menu extends some functionality, which means they have some functionality on them but not necessary to be pressed
Includes: in order to fire a weapon in a video game you must have one first.

Extend all use-case

I have a question about uml and extend notation of use-case.
How I can extend all use case.
For example if I created a connection down use case that extend almost all use case, but I don't want to connect all with the notation on the use case diagram cause is very orrible to see. How can I do?
First of all: the importance of Use Cases
Modeling Use Case Diagrams (Use Case Modeling) is SO important step in Software Analysis and Use Case Modeling should be performed by professional Analysts:
All estimations (Time, Budget, Resources and etc.) are performed based an Use Cases.
In some Use Case Driven Methodologies, all subsequent steps are based on Use Cases.
and etc.
Secondly: Knowing Use Case Modeling Traps.
In Use Case Modeling there are some traps that we need to conside related to your question:
(Trap #1: Use cases that users don't understand.) (see reference 1)
Use cases are a way to represent user requirements, which describe
what the user needs to be able to do with the product. Use cases
should focus on tasks a user needs to accomplish with the help of the
system, so they should relate to the user's business processes.
Your users should be able to read and review use cases to find
possible problems, such as missing alternative flows or incorrectly
handled exceptions. If users cannot relate to use cases, there's a
problem. Perhaps they're written too much from a technical, rather
than business, perspective.
(Trap #4: Describing specific user interface elements and actions) (see reference 1)
Write "essential" use cases that describe the interactions between the
user and the system at an abstract level, without incorporating
user interface specifics. The use case description should not include
a screen design, although simple user interface prototypes can be
valuable to facilitate the use case exploration.
(2. Not having clear business goals for every use case) (see reference 2)
(6. Specifying use cases in too much detail) (see reference 2)
Thirdly: Use Case Modeling is in the Requirement phage of methodologies.
We should not put common implementation methods in Use Cases. Common methods in implementation handled by other diagrams in next steps of methodology. (maybe in Design Model) So, if we put all common methods in Use Case Model, the number of use cases increases a lot. (and our estimation as mentioned in first part goes wrong)
You can't - and it's nonsense. A use case shows added value for an actor. Extensions to use cases are very rare. In most cases people try to apply functional decomposition and mistake a step of actions recurring in multiple use cases as "partial" use cases. They aren't! If you are trying to do what you describe you went the wrong path. You should instead think why and where your use case synthesis broke.
I strongly recommend reading Bittner/Spence to get the right idea what use cases are all about.
You can use use inheritance.
Something like this, use cases B and C are extended since this is inherited.
But as #Kilian said, it would be interesting that you explain why you need a such model.

How to represent a use case diagram with many use cases

I'm using PowerDesigner and I have a use case diagram with one actor and 28 use cases, I'm looking for the best way to represent it in one paper.
I tried the vertical center alignment of use cases, but it takes a lot of space.
Can I split them in two or three packages or something like that ?
I have a use case with one actor and 28 use cases
What do you mean by this? A use case "with" 28 use cases?
In UML it is not valid for a use case to "contain" other use cases. If you did it like this, simply convert the containing UC into a Package with the same name.
Are these 28 UC maybe included in the first one ("include" relationship)? If so, this already seems to be strange. We should know more in order to eventually fix this.
There are several ways you can visually simplify similar modelling situations. In general, you should not have more then 6-8 elements (UCs) in one diagram, simplicity reasons.
Make several diagrams and show only related use cases on each one, with corresponding (in this case always the same) actor
Are all use cases on the same level of abstraction? If not, consider restructuring them in terms of converting high-level ones into packages which would in turn contain corresponding low-level use cases
Are use cases maybe too atomic (too low-level)? If so, group several related ones in a higher-level use case. This would reduce the total of UCs
Do you have some relationships between them?
If you post your current diagram, we could probably help you further.

How to use correctly use case <<generalization>> in use case diagrams?

I'm starting to learn UML and I'm a little confused. I have the following use case diagram:
I'm asking this because I want to draw my diagrams correctly in order to anybody with correct knowledge of UML can understand and not just draw the diagrams in a way that just I understand.
Now for the reason I used Use Case Generalization here is why;
After reading the section 5.3 of the book UML 2 and the unified Process, I think that what I'm trying to do is use case generalization, specially after looking at the example in page 100. This example shows a use case called FindProduct that as stated in the page 101 is an abstract use case.
We read that
the FindBook use case is much more concrete. It specializes the more abstract parent to deal with specific type of product, books. If the parent use case has no flow of events or a flow of events that is incomplete, it is an abstract use case. Abstract use cases are quite common because you can use them for capturing behavior at the highest levels of abstraction. Because abstract use cases have a missing or incomplete flow of events, they can never be executed by the system
And that's what I'm trying to represent in my diagram. I have an abstract use case Turn ON and this use case is never going to be executed as it is. It needs child, or in this case, children to specialize it because the system is going to turn on by IR or by KNOB and never just turn ON, that's abstract.
So the thing here is that I'm not sure about the multiple generalization and If doing this is correct. Or shall I change for example the Turn with IR and Turn with KNOB use cases for Turn ON with IR and Turn ON with KNOW use cases and make these the children of Turn ON and add Turn OFF with IR and Turn OFF with KNOB use cases and make these the children of Turn OFF, and so on?
Thanks!!
About you question: the most common approach I have seen, is to have one activity diagram per use case.
A few points about your use case diagram:
1- I have never seen multiple specialization in use case diagrams. you may want to reconsider that. When use case A (child) specializes use case B (parent) it inherits all the preconditions, post-conditions, main flow and alternative flow steps. I can guess that this features are not the same for your parent use cases (for example turn volume up and turn on); therefore multiple specialization does not makes sense here, to say the least.
2- Use case generalization should be avoided unless it adds real value to your model. It is not very intuitive and makes your diagrams vague.
3- This use case diagram seems to have the tendency to view use cases as classes and generalization as inheritance; which is not correct.
4- You may want to reconsider the level of granularity of your use cases as well; turn on with IR/Knob and turn off with IR/Knob may all be integrated in one reasonable sized use case with some alternative flows. But this is a choice you make as a requirements engineer, anyone may do it differently.
I recommend you take a look at section 5.3 of UML 2 and the Unified Process book which is about use case generalization.
Suggestion:
Let's assume you want to keep separate use cases for turning on and off and focus on one use case (turning on):
1- If the steps for turning on with IR are totally different from turning on with knob, make the turn on use case abstract and do not write any spec (text) or draw any activity diagram for it. Then specialize two use cases called turn on with knob and turn on with IR which are concrete with separate specs and/or activity diagrams.
2- If the steps for turning on with IR are almost the same as turning on with knob except for one step where the user chooses IR or Knob; you could use alternative flows. In this case you can have only one use case with one spec and/or one activity diagram.
Do the same for other three use cases.

Question about UML extend/include from Book Example

Reading the book about UML, I do not understand following:
--------include---> Add new manufacturer
Servoce Assistant---Add new product
<--------extend----Add new product type
I just do not understand it. If there is yet uknown manufacturer, it uses included case Add manufacturer. But if it is yet uknown type, there is extend? That does not make any sense to me. It would make sense if only Add manufacturer could be called from different places but Add new product type exists only for that case. Is it correct?
Thank you!
The following explanations might help clarify the "extend" and "include" relationships on use case diagrams:
Include: An including use case calls or invokes the included one.
Inclusion is used to show how a use
case breaks into smaller steps. The
included use case is at the arrowhead
end.
Extend: An extending use case adds goals and steps to the extended use
case. The extensions operate only
under certain conditions. The extended
use case is at the arrowhead end.
Include and Extend relationships on a use case diagram http://i.msdn.microsoft.com/Dd409427.UML_UCOvStructure(en-us,VS.100).png
UML Use Case Diagrams: Reference at http://msdn.microsoft.com/en-us/library/dd409427%28VS.100%29.aspx
If there is yet uknown manufacturer, it uses included case Add manufacturer.
But if it is yet uknown type, there is extend? That does not make any sense to me.
I'm not entirely sure it makes sense to me either.
The UML2 spec says of include (section 16.3.5):
An include relationship between two use cases means that the behavior defined in the including use case is included in the
behavior of the base use case. The include relationship is intended to be used when there are common parts of the
behavior of two or more use cases. This common part is then extracted to a separate use case, to be included by all the
base use cases having this part in common. Since the primary use of the include relationship is for reuse of common parts,
what is left in a base use case is usually not complete in itself but dependent on the included parts to be meaningful. This
is reflected in the direction of the relationship, indicating that the base use case depends on the addition but not vice
versa.
Execution of the included use case is analogous to a subroutine call. All of the behavior of the included use case is
executed at a single location in the included use case before execution of the including use case is resumed.
...
Note that the included use case is not optional, and is always required for the including use case to execute correctly.
And of extends (section 16.3.3):
This relationship specifies that the behavior of a use case may be extended by the behavior of another (usually
supplementary) use case. The extension takes place at one or more specific extension points defined in the extended use
case. Note, however, that the extended use case is defined independently of the extending use case and is meaningful
independently of the extending use case. On the other hand, the extending use case typically defines behavior that may
not necessarily be meaningful by itself. Instead, the extending use case defines a set of modular behavior increments that
augment an execution of the extended use case under specific conditions.
...
If the condition of the extension is true at the time the first extension point is reached during the execution of the
extended use case, then all of the appropriate behavior fragments of the extending use case will also be executed. If the
condition is false, the extension does not occur.
Use cases are rather procedural things to find in an OOD language. Includes are sub-routine calls. Extends are optional procedures, either like conditional logic or the template method pattern, where the main method may or may not call to a more specific implementation.
As a use case is a classifier, you can use the same Generalisation relationship between use cases as you would between classes to signify generalisation. Extension and inclusion denote optional and required sub-behaviours.
It would make sense if only Add manufacturer could be called from different places but Add new product type exists only for that case. Is it correct? Thank you!
It says that whenever you add a product, you always add a new manufacturer, and sometimes you might add a new product category. It doesn't say whether or not any of the use cases are called from elsewhere, though normally you would only split off included use cases if they were. Given real-world manufacturers make different products, it's probably a badly formed example.
First you need to give people some context here. You are using Use Case diagrams. Second, I usually stay away from extend with UML; but I'll give it a go. "Include" is used to modularize Use Cases. For example, "User Logs In" is used a lot and is much easier to "Include" than write out the steps in every Use Case it is in. "Extend" is trying to use generalization/inheritance with Use Cases, but I don't think it's very, well, usable. Here's an example, "Add Tiger" extends "Add Animal". Again, I would stay way from "Extend".
Tomas, do you mean extension points as opposed to extending a class ?
Taking LWoodyiii's example with Login, you would have the use scenario where everything works perfect as a starting point, and then you would add extensions to the use case with the places where the scenario could go wrong ?
There are lots of examples out there, just google for uml use case extension.

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