I initially created a trial account. Discovered that was incorrect then created a developer account. Everything seemed good until I timed out and tried signing back in. The new password used to create the developer account was no longer valid. DocuSign had reverted my account login back to the original trial account. This has happened every time I created a Developer account. I am currently up to my 12th dev account creation. Verifying every time. At least all the fields are prepopulated so I don't have to type everything.
How do I prevent DocuSign account management from reverting my Developer account back to a Trial account? I contacted their support directly but they didn't know and suggested I ask here.
Make sure that you are logging on to demo.docusign.net and that you are going to the following page to set up your dev account. Create Dev Account
When you first login to your account make sure the url is demo.docusign.net. Demo accounts are on a completely separate server system than the production system.
Support should also be able to look up your account information by e-mail to see where your accounts are located and what the status of them are. If you have an enterprise account, I would make sure to have your enterprise account number when you call in. This will put you with the enterprise support group, which typically handles these issues more frequently.
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Recently we have purchased a production account. I have logged into the account as Account Administrator but I am unable to see Docusign Admin. This was not the case for the developer account where it was already present from beforehand.
I need it as I have to add an organisation.
Below I have added a picture of how it looks in dev account.
So, most likely you have someone else in your company who is the admin. You will to find out who that is.
Every account has to have one admin at all times. You don't see to have administrative rights, but someone else may have.
If not, or if you don't know who that is - you will need to contact customer support to get this restored and take over as admin.
Another option is that you have multiple accounts in production. Meaning, when you log in, your user is a member of more than one account. You need to switch accounts. That switcher is an option on the right-top menu.
If you had "Admin" in Demo, then someone had to add that as it is not provided by default. Admin tools (Org Management and Access Management w/ SSO) are only included in the Enterprise Pro plan. For Business Pro or Standard plans, it is a paid add-on. Check to see if your account is an Enterprise Pro plan.
Also, if your company already has Org Mgmt, a "DocuSign Admin" (org, not account admin) needs to link this new account to the Org.
I've moved recently from country A to B. Unfortunately I cannot login anymore to my Azure account. I have a personal account not an organizational account.
I've followed all steps here Common problems with two-step verification for a work or school account but still did not succeed. I've logged in to my outlook account and added a new QR code for the authenticator app, but this works only for my outlook account.
I always get the screen which only shows my old mobile number
I cannot open an Azure support ticket as I cannot login anymore.
How can I add my new mobile number so that I can get a code to login to Azure in such a case?
In this case the only way is to contact support via
https://azure.microsoft.com/de-de/overview/contact-azure-sales/#phone-numbers
A few months ago I created a Microsoft account for Azure services. I got an API key for an Android app, I updated the app recently and the API key is working fine. The thing is I wanted to check my account and I realized I had forgotten my MS account.
I've tried to check in my other email providers if I received some emails from that account, any password recovery or anything like that, but... nothing. The only thing I have is the API key stored in my app's server.
Is there any way I can recover my account?
Thank you.
That is insufficient to recover the account. You should contact Azure support and give your name and details (KYC) and they will be able to get you back in.
Our company has a Microsoft Azure account (Pay-As-You-Go).
We had a programmer that developed our web app. We gave him full access to our Azure account. So, he had access to everything.
We intend to hire another developer to make modifications to the web app, so he'll need access to the App Services and SQL Databases. Our intention is to just allow him access to those features.
We did our research and came across the documentation, Resources, roles, and access control in Application Insights. We followed it step by step, but there's an issue. Doc LINK
We tested the procedure by adding one of our IT staff's Microsoft account (personal Outlook.com account) and assigning him the Contributor role, and sent him an invite. He's not seeing the invite. We did the same for another staff, but it's the same problem.
Can we get some assistance please?
It was not working earlier .I tried with one gmail id. Now it is working perfectly fine and I am able to receive the invitation email.
To send invitation, you need to go to active directory. Add user's email as a guest under add user option (Add guest user).
I am brand new to using the DocuSign API. My company has issued me a DocuSign account and I believe I am set up as a developer. Going through the introductory documentation, I see it says to create or log into a dev sandbox.
I've tried the following:
Log into demo.docusign.net with my existing work account. This fails saying there is no such account, though I can log into that account on www.docusign.net.
Log into demo.docusign.net with a newly-created personal account. This fails saying there is no such account, though I can log into that account on www.docusign.net.
Select "Sign up" on demo.docusign.net. This brings me to a new-account page. I can create an account there which works with www.docusign.net, but not on demo.docusign.net.
Log in to demo.docusign.net using my Google account. That fails with the error "Social ID is not linked to a DocuSign membership."
So, what do I do? My goal is to set up a sandbox, ideally with my work account, where I can experiment and debug without affecting production data. How do I set up such a sandbox?
Or, am I on a completely wrong track? Do I not need such a sandbox to do development?
Sandbox accounts are completely separate from your production account.
Here is the sign up link: https://secure.docusign.com/signup/developer