DocusignAPi neither Phone Authentication nor Social ID Authentication working - docusignapi

Question

I have a docusign developer account in demo.docusign.net. I am integrating my application with docusign through SOAP API. I am trying to Authenticate using Phone and AnySocialID. But it is not asking for any authentication. Please find below the XML and could you please let me know whats wrong in it. It is not prompting for Phone call or not asking any social ID authentication.
<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<soap:Body>
<CreateAndSendEnvelope xmlns="http://www.docusign.net/API/3.0">
<Envelope>
<AccountId>a6cff121-fb11-4a50-a2fb-9ce50ba70f7c</AccountId>
<Documents>
<Document>
<ID>LEASE AGREEMENT</ID>
<Name>838.doc</Name>
<PDFBytes>BBBXXX</PDFBytes>
<FileExtension>.doc</FileExtension>
</Document>
</Documents>
<Recipients>
<Recipient>
<ID>1</ID>
<UserName>MUKES OUTLOOK</UserName>
<Email>M.AGRAWAL#OUTLOOK.COM</Email>
<Type>Signer</Type>
<AccessCode xsi:nil="true" />
<PhoneAuthentication>
<RecipMayProvideNumber>true</RecipMayProvideNumber>
<RequireIDLookup>true</RequireIDLookup>
<IDCheckConfigurationName>Phone Auth $</IDCheckConfigurationName>
</PhoneAuthentication>
<RoutingOrder>1</RoutingOrder>
<RoleName>Lessee</RoleName>
</Recipient>
<Recipient>
<ID>2</ID>
<UserName>MUK TOPTAL</UserName>
<Email>MUKESH#TOPTAL.COM</Email>
<Type>Signer</Type>
<AccessCode xsi:nil="true" />
<AnySocialIDRecipientAuthentication>true</AnySocialIDRecipientAuthentication>
<RoutingOrder>2</RoutingOrder>
<RoleName>Guarantor</RoleName>
</Recipient>
</Recipients>
<Tabs>
<Tab>
<DocumentID>LEASE AGREEMENT</DocumentID>
<RecipientID>1</RecipientID>
<AnchorTabItem>
<AnchorTabString>??CS1!</AnchorTabString>
<Unit>Cms</Unit>
<IgnoreIfNotPresent>false</IgnoreIfNotPresent>
</AnchorTabItem>
<Type>SignHere</Type>
<Name>Lessee Signature 1</Name>
</Tab>
<Tab>
<DocumentID>LEASE AGREEMENT</DocumentID>
<RecipientID>2</RecipientID>
<AnchorTabItem>
<AnchorTabString>??GS1!</AnchorTabString>
<Unit>Cms</Unit>
<IgnoreIfNotPresent>false</IgnoreIfNotPresent>
</AnchorTabItem>
<Type>SignHere</Type>
<Name>Guarantor Signature 2</Name>
</Tab>
</Tabs>
<Subject>Subject</Subject>
<EmailBlurb>Body</EmailBlurb>
</Envelope>
</CreateAndSendEnvelope>
</soap:Body>
</soap:Envelope>

Answer 1

From what I can tell your SOAP request looks right, it's possible these advanced forms of recipient authentication are not enabled in the developer sandbox accounts because I think they actually cost DocuSign money each time they are used (whether in demo or production).
Please reach out to your DocuSign account manager to have them enabled it or support if you don't have an AM yet.