DDD aware of existance of an entity outside the context? - domain-driven-design

In my journey to try to learn DDD, I came with a simple problem.
I have an aggregate root Assistant.
That assistant can manage therapists.
so I have:
var assistant = GetAssistant(Id);
var therapist = new Therapist("john#doe.com");
assistant.Manage(therapist);
repository.Save(assistant);
the business rules says that if the therapist john#doe.com is already managed by any assistant, then it cannot be added.
But as far as I understand, assistant doesn't have to know about the therapists of other assistants. So how can I make this in DDD?
UDATE
Therapist is Entity.
Assistant is Entity.
Assistant must be a user in the system.
Therapist may be a user in the system.
A therapist has a schedule and create appointments, etc, but also can have an assistant that does that work for her/him.
There can be an assistant as a user that manage other therapist (users or not).
So the entry to the system is by registering a User.
Then, you can add a Therapist (yourself or another)
If you add another therapist for you to manage, I want to be sure that:
a) Therapist doesn't already exist on the system.
I think I got my AR all wrong. But if my user is the AR, I face the same issue were how can a user know about other data from the system that is supposed to not know?
I really appreciate your help, I'm banging my head hard with this.

From the implementation point of view. You may write the code as:
var assistant = GetAssistant(Id);
var therapist = GetTherapist("john#doe.com");
therapist.ManagedBy(assistant);
repository.Save(therapist);
The therapist knows if he/she is managed by an assistant, so the rule is applied here. And the therapist can handle concurrency contention with locks.
On the other side, the therapist may not exist yet. I think this is more a UI convenience concern (find or create issue).

Related

Google Hangouts Chatbot Create Room

I am writing service for messaging between rooms using Hangouts chatbot. Is it possible to create a room with Hangouts chatbot?
https://developers.google.com/hangouts/chat/concepts
If it were generally possible to create a new room programmaticaly with the Hangous API, you could do it with the chatbot.
For example, if you implement the chatbox with Apps Script, you can create a function onMessage(event) and establish was will to happen in case of a certain event.message.text (e.g. create a new chat room if the message text contains the string create new room.
However, for the moment it is not possible to create a new chat room programmatically.
There is a feature request asking for this functionality, but given the potential of abuse, it is controversial either it will be implemented.
See comment #2:
Hello, thank you for the feature request! At the moment rooms cannot
be created via the API to prevent abuse such as a bot or script
spamming room creation. However, this kind of feature has been
discussed internally and may be coming in the future (with
limitations). I will update this issue if more information is
released.
And comment #25:
Thanks for the input. It's great to see some real life use cases. We
fully acknowledge the importance of a CreateRoom(DM) API and we are
actively looking into the right permission model to allow bots to do
so. Please continue to follow this bug as we will post updates here
when appropriate.

Dialogflow - handling inputs with multiple intents

I'm designing a helpdesk chatbot in dialogflow and currently training it with existing data from my ticketing system. What is the best practice for handling inputs that contain multiple intents? Here is an example with the intents in bold:
"Hi, my name is John Doe and I'm a first year student. I want to know where to register for classes and also reset my enterprise password. Please help."
So is the solution to ask people to keep things simple up front? I think currently dialogflow will point the user to one of the intents above, but i'm not sure how it decides which intent to match with.
You will probably have one intent for each feature that your bot offers, i.e. RegisterClass, ResetPassword etc. In that case there is no good* way to handle the case where someone asks for two things at once, your users will have to limit themselves to one request at a time. You can however use a fallback intent to explain this at runtime. This intent would be triggered if a users utterances matches none of the other intents and could give the user a quick explanation like
"Sorry, I didn't get that. Please tell me what you would like to do,
e.g. 'register a class' or 'change my password'"
This would keep a natural conversation going and alleviate the need to "train" users specifically for your agent.
*You could of course add combined intents like RegisterClassAndChangePassword, but that would become very clumsy and most likely not work reliably. You could also try to parse the request in your backend, but then you would essentially circumvent Dialogflow's core feature.

How to ensure my Google Home Assistant application is not rejected?

During our testing, we were unable to complete at least one of the behaviors or actions advertised by your app. Please make sure that a user can complete all core conversational flows listed in your registration information or recommended by your app.
Thank you for submitting your assistant app for review!
During testing, your app was unable to complete a function detailed in the app’s description. The reviewer interacted with the app by saying: “how many iphones were sold in the UK?” and app replied “I didn't get that. Can you try with other question?" and left conversation.
How can I resolve the above point to approve my Google Assistant action skills?
Without seeing the code in question or the intent you think should be handling this in Dialogflow, it is pretty difficult - but we can generalize.
It sounds like you have two issues:
Your fallback intent that generated the "I didn't get that" message is closing the conversation. This means that either the "close conversation" checkbox is checked in Dialogflow, you're using the app.tell() method when you should be using app.ask() instead, or the JSON you're sending back has close conversation set to true.
You don't have an intent to handle the question about how many iPhones were sold in the UK. This could be because you just don't list anything like that as a sample phrase, or the two parameters (the one for object type and the one for location) aren't using entity types that would match.
It means that somewhere, either in your app description or in a Dialogflow intent(they have full access to see what's in your intents) you hinted that “how many iphones were sold in the UK?” would be a valid question. Try changing the description/intents to properly match the restrictions of your app.

API.ai don't wait for answer but don't end conversation

I’m building an agent on API.ai where I ask a user a question. I’m not expecting them to answer the question back to my agent. However they may wish to follow up this question later on by asking for some more information. If I ‘end the conversation’ in my intent they can’t then do something such as say ‘tell me more’ without invoking my action again from scratch (in which case all context is lost), but similarly if they don’t say anything, then (on google home at least) the question gets repeated as it's expecting a response.
Is there anyway I could do this?
Actions are conversational experiences. Typically your app would ask a question and the user would provide a response. Once the user exits your app, the conversational context goes back to the assistant.
If you want to provide a quick way to let the user engage with your app again, then consider implementing support for deep links: https://developers.google.com/actions/apiai/define-actions#define_additional_actions
In addition to what Leon has said, you could also manage the context of the user yourself (instead of relying on API.AI's Contexts) and key off the anonymous userid that you get with each request.
This way they can deep-link back to ask you a followup question, and you know "who" is returning and where the conversation last stood when you gave a reply.
I understand that what you basically want is to create an intent in which what the user will say is not predictable (they may not say anything at all).
In that case , you can simply end the response with a prompt to specify it. "...Do you want to ask something more ". If user says "no" , end the conversation in a different intent. Otherwise carry on with the flow.

How to implement a chatbot to human executive switch using Microsoft Bot Framework?

The exact point being, that I've created a bot that can take inputs from users in free form text and return relevant web links. Now the problem being, that in case the bot is not able to understand the user query, the control of the conversation has to be passed on to the human executive.
I've researched for over 2 days but could not find any such implementations. The closest I came was third party applications like ChatFuel, letsclap.io provide such a provision. So, there should be a way only that I am not able to find such a thing.
Any help on this would be appreciated.
one possible way is you can make a bridge, idea is as follow:
user send something that the bot cannot reply (conv-1)
make a new conversation with your human executive (conv-2)
forward user message to conv-2
human executive replied to the bot (conv-2)
capture the message and forward back to (conv-1)
See this link on how to start a new conversation:
https://docs.botframework.com/en-us/csharp/builder/sdkreference/routing.html#sendtoconversation
Hope it helps,
Maybe you can create some APIs in a WebApplication that will be used by your bot.
If the LUIS Intent "None" is called, you make a call to that API and start a new conversation with a human.
You can use this same process to manage all conversations in a WebApplication Chat Control

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