I'm creating customers in Stripe (using test mode) with recurring plans and email addresses. So far, everything works as I'd expect: when a customer is created and enrolled in a recurring plan, they are automatically charged for the first period of the plan. What I have is almost verbatim what is in the tutorial. The plan names differ, and the costs differ, but other than that, it's more or less copy/paste.
However, even with the customer enrolled with email set and the Stripe account set up to send customer receipts on charges, the receipt email from Stripe are not being sent. It's not clear to me why this would be, especially since I'm under the impression that Stripe should send email when any charge is made if "Email customers for Successful Payments" is checked, even when in test mode (per the support site).
Looking at the invoice dashboard, it looks like receipt emails are not being sent per the receipt history, leading me to believe that something I have done is incorrect.
Why is Stripe not sending email upon a successful charge? What have I missed?
Stripe doesn't send email receipts in Test mode at the moment and it's mentioned in the support article you linked:
As a note, we’ll only send email receipts for payments that are made with your live API key or through your live dashboard. If you’d like to see what a test email receipt looks like, you can click the “View Receipt” link on a live or test payment’s page. You can also send a test email from your email settings.
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I'm integrating Stripe into one of the apps. When I send invoices through Node.js SDK it's not sending invoice emails to customers when I use the test environment API key. But when I use a live environment API key with the exact same code, it sends the invoice email to the customer.
Also when I send invoices from the Stripe dashboard in test mode, it is sending emails to customers. The issue seems to be only with SDK/API in the test mode.
Is it possible to send emails to customers even in test mode using Node.js SDK/API?
Stripe doesn't send email in test mode.
From https://support.stripe.com/questions/not-receiving-email-sent-from-stripe:
Stripe only sends email receipts for payments that are made with your live API key or through your live Dashboard. If you are expecting an email for a test transaction, one will not be sent.
Now I want to make an eCommerce website. In this website, I want to implement a feature like when a client or user buy something from my website and they also pay with any payment gateway (In case I use Stripe payment gateway) After completing payment, I want to send an automatic order completion invoice to my client email with product name, quantity, subtotal, total and so on. That means we receive our client order and payment.
**
Advanced Thank's
Ariful Islam JR.
MERN Stack Developer**
I have no idea about this problem to get a solution.
It sounds like what you really want is a receipt to be sent to your customer on payment completion. There's a couple ways to achieve this. Assuming you want the customer to pay on your website and not on a Stripe-hosted page, then you could use the accept a payment guide with a custom flow and add a receipt email when creating the PaymentIntent. This would email your customer a receipt on successful payment completion. You could also achieve this with Stripe Checkout if you want a Stripe-hosted payment page by enabling email receipts in your settings.
Quite suprisingly, it is not possible to automatically generate an invoice after as successfull checkout session with Stripe.
An invoice must always come before a payment in the stripe system.
I am left with having to recreate the invoice through a bunch of API calls fetching the PaymentIntent or the CheckoutSession that was just performed to recompute the data for the invoice and mark it as paid (not even sure I can retrieve everything I need)
This seems quite hacky... Is this the right way to do it or shall I just handle invoicing outside of stripe (quite annoying too) ?
just want clarify if you need Invoice or Receipt, because they are two different things
Invoice is something you send to customer to ask for payment (before payment)
Receipt is a proof of succeeded payment (after payment)
My understanding is that the payment is already collected upon a succeeded checkout session, so you probably want to send receipts to customers. To enable email receipts, you can go to Settings -> Emails and tick the Email customers about Successful payment box. Please note that emails won't be sent in test mode.
Let me explain a solution that you can use to generate invoices after payment in stripe. This solution is based on Zapier connectors.
There are three systems that we should connect.
Stripe
Zapier
Plumsail Documents
First, you have to set up a Stripe connection to Zapier. Go to Zapier, create a Zap, find the Stripe connection, and select "New Payment" as the trigger event. Then, connect your Stripe account with Zapier and make a test in Zap. If everything ok, go to the second step.
Second. After you have done the Zap connection for Stripe, go to Plumsail Documents, create the process, and make a template for your invoice.
Third. Set up a Plumsail Documents connection to Zapier. Go to your Zap (where you have made the connection to Stripe before), find the Plumsail Documents action, and set the Start Process as Action Event. Next, you have to select your process and match output data from Stripe payment with your invoice template in Plumsail Documents.
It seems a bit complicated, so you can read the article with a more detailed description of this solution. Also, there are screenshots for all processes.
As a result, you will get a fully automated custom invoice generation whenever you will get a payment in Stripe.
Max, product manager at Plumsail.
I'm using pipedream to link stripe to mailerlite.
Customers can buy my product via a stripe payment link, which requires that they enter an email address.
I want to kick off my pipedream workflow when the payment has succeeded, and I want to access that email address.
In setting up the integration I've tried listening for the following events:
charge.succeeded
payment_intent.succeeded
checkout.session.completed
order.payment_succeeded
and submitting a payment in test mode, but not a single one of them contains the email address I entered when I submitted the payment.
How can I achieve my goal? Is there another event I should be looking for instead?
Thanks for any help offered!
Originally I was testing the webhook by going to Payments (in test mode) and submitting a new one. No email address was being sent along with the charge.succeeded event, which was the event I really needed to look for.
However once I created a product (in test mode, again) and gave it a payment link, and tested that with one of the test card numbers then bought it via the link, the event I received did have the email address I used to purchase it along with it.
I have an application that has a recurring monthly subscription built with stripe, my client wants a section of the website where the users can view their payments / recipient.
I see that stripe sends to the users some recipient, but is a little dark to me where should I get the recipient_number, since this value is almost all the time returning null from the webservice.
So,
What information should I show?
How can I get it?
The charge object will include the receipt number if a receipt was sent. Stripe doesn't provide a way for you to link directly to the receipt so you may want to consider making your own receipt view in your webapp or sending your own receipts that you can render in your app.