I have a problem with name lookups when creating a new email to a person where there are two people with the same name.
The first thing to mention is that we have our company contacts database listed as a local address book as well as the Domino Directory.
If there are two people with the same first name and surname in our contacts database, e.g. Phil Jones of company1 (phil.jones#fakecompany1.com) and Phil Jones of company2 (phil.jones#fakecompany2.com) the problem arises as follows.
Create a new mail and type "Jones" into the To field, and click on the Search directory for "Jones" drop-down option, only the second one is listed. When you select it, the first one is added to the To field. This can be checked by right-clicking on the name and selecting Show Name Details, of by pressing F9 to expand the name.
My educated guess is that over the years (and releases) since our contacts database was created, the mail and domino directory templates have changed, and that the ($Users) view that we use needs to be updated.
Can anyone confirm that it is the ($Users) view that is used by the EnterSendTo field in the Message|Memo form in the Mail85.ntf template? As far as I can tell it is a normal Names field with None selected in the choices option.
you could use the Script Debugger to see what's going on, and using Domino Designer to look into the Mail85.ntf template to find out what the code is doing, and which view is used.
You seem to have Recipient Name Lookup set up (not Type-ahead), with Stop after first match.
See Technote 1105261 - Differences between Recipient Name Lookup and Recipient Name Type-ahead for details.
See also Directory search order for a name in a Notes address field. and IBM Lotus Notes 8 Recent Contacts and Type-ahead features: FAQs if you decided to use Type-ahead and Recent Contacts.
What version of Notes/Domino with what version of the templates are you running?
Make sure you are running a supported configuration: Supported configurations for Notes/Domino 8.0.x and 8.5.x
Related
I'm adding security around some buttons in an app I built long ago. The way I implemented this security feature is that I created a a role in the database's ACL. I do a check in the button's hide-when formula and expose the button if the role is there. That role is assigned to a security group in the Domino Directory. That security group contains a collection of other groups. These 2ndary groups contain people's names. Those names are retrieved from a Postgres database -- I have a LotusScript agent that pulls the names from that database. The problem I'm seeing is that even tho a name is in the 2ndary group, Notes doesn't recognize it. Here's an example. This user are in these groups:
however, he should also be in all of these:
How can I debug where the problem is?
thanks
clem
I think the problem is that for one group in particular, there are 2 copies of the group document. I didn't see that b/c in the main group view it doesn't show up. But when I was in the process of assigning a child group to a parent group, I can see the duplicate listed. I suspect this is the source of the problem. Will confirm.
thanks
clem
Make sure the members of the 2ndary groups contain names in fully qualified format that matches the first entry of their FullName in the person document. EG "John Smith" should be "CN=John Smith/O=LabWare" or something like that.
You can see what groups and roles the system recognizes a user in by double clicking on the security icon on the status bar in the Notes Client (bottom 3rd from the right) after you have opened the database.
I am developing a database on Lotus Designer 8.5 environment with LotusScript and LotusFormula.
Is there any possibilities on get a list of recently opened documents (for example last five) in a Lotus Notes database ? My purpose is to provide an embedded view showing the recent documents opened by current user on the current database, which will act like some kind of history view.
Please advise
Use a folder categorized by username. Add the current document in PostOpen event to folder with document.PutInFolder(folderName) and remove the oldest document from folder with document.RemoveFromFolder(folderName)
This way you don't need to edit the documents and can show the last visited documents for a user in an embedded view.
As an alternative you can use user specific folders with option "Shared, private on first use".
I have that functionality in one of my databases.
I just added some code in the QueryOpen event of the form to store the UNID of the document in a profile document linked to the specific user. The values are stored in a multi value field, and my code removes the oldest entry when the number of entries I want to store is exceeded.
The user can actually set that number themselves in teh applications settings, 5 is default but they can make it more or less.
I built a class for this, makes it very easy to modify later, and to implement it in different forms, for different document types.
I then built a method to expose the last documents to the user, using a dropdown box as you can see below. Since you only wwant/need the five (or perhas ten) last documents, no need to use a view.
I have a custom entity Partnership in which I have one lookup field contacts.
now I want to add the name field value of the partnership from contact fullname in time of creation of Partnership.
is it possible with the help of pre-existing configuration settings,(without plugin or web resource)
Thanks.
Without using a plug-in or web resource you have a couple options.
1- You can configure the mappings between the 2 entities by going to the Entity (contact) -> Relationship -> Mappings -> and add a new mapping there. For this to work though, you will need to create the child record from the subgrid of the contact, and if the contact changes it won't update the values. So it may or may not be an ideal solution for you.
2- You can create a workflow rule that runs on create and/or update of the Partnership record that pulls the value from the parent contact onto the partnership record. The downside of this is that workflows are async so you won't see the update for a few seconds and refresh the Partner record.
Hope this helps.
If you want to be able to click the "New Partnership" button in the CRM ribbon, then select a contact, and have the name of the contact, be used to populate another field on the form, you will have to use JavaScript. There is no configurable way of doing it.
If you'd like the value to be populated before it is saved in the CRM database, you could use JavaScript, or a custom Plugin. If you'd like the value to be updated after the record is created, you could use a workflow.
You'll have to use one of those three methods to populate the field. The real question I have though, is why are you bothering to populate the field in the first place? You can add the full Contact name to any view, so I don't see a real big reason to include it.
I have 2 fields that looks for username, the gets the email address and phone number from user's person document.
Creator_Email: #NameLookup([NoUpdate]; #UserName; "OfficePhoneNumber")
Creator_Ext: #NameLookup([NoUpdate]; #UserName; "OfficePhoneNumber")
The problem is there is one user reported that the extension did not pull out. It came out blank
I have checked on the person document and the phone number is there
the email address pull out correctly, but when I tested changing the first letter of first and last name to lower case (ie. Test.User#domain.com to test.user#domain.com), the field that pulls the email address still show up with Upper case.
I have tried to take the user.id and test it on a different PC and the problem persists.
Any idea why this happens? I know there are 2 address books set up in the company and that is not ideal but I have checked the 2 address books and make sure all the needed information are there.
The #NameLookup formula does a look up to a hidden view on the database, and sometimes you run into a situation where the index for that view isn't up-to-date. You can go to the database and press CTRL+SHIFT+F9 to rebuild all the views, or you can try to use the FORCEUPDATE flag in your formula.
I think you'll find that the #NameLookup call is finding people who have created entries for themselves in their personal address books. If those entries are incomplete, the lookups will fail to find the missing fields.
The #NameLookup will use the parameter...
Go to /File/Preferences/Location then is the current location find the Server Tab and check that you defined Domino Directory server (if empty user search on local)
Check also in the Mail tab, Recipient Name lookup that could "stop after first march" or exhaustively search ALL the names known on the client.
In #NameLookup you can also use [NoUpdate]:[Exhaustive]
be aware as mention before that view may be not up to date, that caching can occurs in the #NameLookup.
In place of this, I suggest to use:
#DbLookup("":"";YourServer:"names.nsf" ; "($VIMPeople)" ; #Name([ABBREVIATE] ;#UserName) ; "OfficePhoneNumber");
I work in a development/support team which has a shared Lotus Notes mailbox. We need to be able to associate an issue ID with each email. We started by adding this ID to the subject line (eg. "Something doesn't work [ID12345]"). For performance reasons, our IT dept don't allow indexing of shared mailboxes, so it takes a long time to search for a particular ID.
I decided to add a new ID field, which can be shown as a sortable column in views and folders. I put this field to the visible header (just below 'Subject') in the ($All) view and the ($Inbox) folder, and copied the ($Inbox) design to all the other folders in the database. That much was easy.
My problem is that when we reply or forward, this custom field is not carried over to the new memo, so we have to manually add it again before sending. And of course when the user responds, the field is again missing and must be manually added. I have searched the docs and the internet and haven't found any information on this. Either I have to declare this field as something which persists across replies and forwards, or I have to add a line somewhere which explicitly copies the field contents to the new memo.
fsw,
We do exactly this with our complaint system however our database is indexed although this should not be an issue to you. We created a view that is sorted by ID by extracting just the ID from the subject line, order it by ID and then by date descending. Base it on the $ALL folder view so you get both incoming and sent emails.
We then altered the memo form to include an embedded view single category of the new view that sits above the body which shows all other documents linked to the ticket.
This should avoid having to delve to far into the very complex mail template any further. One thing is to make sure you have a copy of the changes you made and a bit of doco re deploying as you can guarantee that one day your template will be completely overwritten in an upgrade and all your good work will be gone.
As the additional field would have to incorporated into all Memo forms in mail templates in your corporation and as these fields do not easily travel via SMTP, you should stick with the ID in the subject.
What you could do is to parse the subject (#Mid, #Right, ...) in the column formula in the view and only display the ID there (like you did with the additional field).
The other option I envision if having a field is required is to have an agent that processes the incoming message(reply) to have it parse out the issue ID from the subject and write it to the field. You could also do that with queryopen or postopen if running an agent is not possible