Docusign API and Integrator Key certification questions - docusignapi

I have couple of questions regarding the docusign api and its Integrator Key Certification
I'm using REST API calls for Docusign Integration with Salesforce;
We need Endpoint, UserId, AccountId, Password, Integrator key for Docusign REST API calls. Every value of these fields for different users are stored in Docusign managed objects of salesforce except Integrator Key.
Need of one Integrator Key is making me to either go for harcoding these credentials/use custom settings of Salesforce. Anyone suggest a better way for other than this?
So what I did For Authentication header is, (Though it may seem like not a best practice I have no other way to do)
I have accessed the user credentials from custom settings of Salesforce. But in-order to overcome the limit of 1000 API calls per
hour per account, I am thinking to use multiple user credentials which are changing one after the other for every api call.
So, Will docusign allow the multiple Integrator Keys Certification that are used in one single apex class?
For those who are thinking about baseURL parameter in authentication header, I will go with the "/login_information/" api call, (or) change the value from custom settings depending on environment where the api is called.
Using, all this logic my task is working perfectly but all of sudden I am thinking will Docusign allow to pass certification for the above Integration steps? Thanks in advance.

As Andrew has mentioned in his comments, you should reach out to DocuSign's Certification department with any certification questions you may have. However, I can still provide some info for you here:
It's really up to you and your security and business requirements how you want to store your application's Integrator Key; however I can tell you that I've seen numerous other integrations do it by hard-coding the value into a PRIVATE apex class. Private so that no other objects can access it.
No, DocuSign will not allow multiple Integrator Keys in this instance. When you go through and pass the Certification process, the result is that just ONE of your demo IKs are promoted to production environment. That one integrator key represents your entire integration.

Related

Which is the correct OAuth Flow for our use case?

First of all, I apologize for eventual noob questions, we are very new to the DocuSign API and are currently trying to wrap our heads around which is the most correct way of accessing the API.
I will start with an overview of our use case. We recently purchased a DocuSign prod. Account with an Organization enabled.
We have a Partner which uses a CMS Tooling which integrates with said DocuSign Account. This Tool allows for the Backoffice to create envelopes with documents inside and a url which leads to the signin ceremony through the Templates that we create inside the DocuSign Account. This url is afterwards send to the customer for them to sign the documents in the envelope. This Part is working and is currently being used.
Now what we want to achieve on our side, we have a nextJS web-app which allows the same customers (Which are the receivers of the created envelopes in the step above, same e-mail in both steps) to sign-in our web-app. We want to show the customer in a dashboard, if there are envelopes for him open that he can sign and if this is the case we want to show him the url which leads to the signin ceremony.
We were able to see that as soon as an envelope for a certain User is created through the CMS Tooling, we can see that envelope in our DocuSign Prod Account.
Now our thought process was, to show our customer his open envelopes, we just fetch all open envelopes in our DocuSign Account which match the customers E-Mail.
Is there anything wrong with this process or are we overlooking something?
And if it is okay to proceed this way which of the OAuth Flows is the correct one to use for this case?
From my understanding, the JWT Flow seems like the most reasonable one? Since the Customers that need to sign the documents, will not have any DocuSign accounts.
What have you tried to solve the issue?
We tried using the direct API Access, which worked when set up correctly but since we didn't have a OAuth Flow in place the Access token is only valid for restricted amount of time obviously and has to be refreshed. Hence we have to think first about how to grant access correctly
I would love to hear, what the right approach would be to achieve our desired result.
Once again Apologies for this kind of question, just trying to have a better understanding before we start building :)
Best regards!
According to the use case you mentioned using JWT Grant is fine as users of your integration will use a single system account to log in, you should use JWT Grant.
I would recommend going with the below link to know more regards different use cases and check the knowledge
https://developers.docusign.com/platform/auth/choose/
https://developers.docusign.com/platform/auth/oauth2-requirements-migration/

Best practices to follow when building API service to be used by customers

Throughout my career, I've relied on and used various API services in my project. I saw multiple mechanisms of how these APIs are secured, but most common one seems to be via API Keys.
I am now planning to build out my own API service and being unfamiliar with security part of this I had few questions:
So far, what I gathered is to do the following: Create API key, store it's hash in db, only show api key to user 1 time, check for api key in requests and rate-limit based on it.
But above raises one concern, if someone was to inspect customer website they could easily get this api key (if customer is calling api directly from their front end) and abuse it, correct? This can be done in form of constantly hitting rate-limits or sending bad data to customers dashboard.
I feel like I am missing few key parts here and would appreciate if someone could outline best practices of how this is done nowadays in NodeJS. Thank you.
EDIT: Users of such service would be developers utalizing this API in their product

How to call docusign apis for sending envelopes in node.js?

I have a standard DocuSign account and I want to add an integration key but I am not able to add that key as there is no option to in my standard account to add the key. Further, I want to hit DocuSign API either through nodejs-sdk or postman to create and send an envelope with the use of the template. So, for this what should I do? Can anybody help, please?
Sounds like you're just getting started with the DocuSign eSignature API. Welcome! We have a variety of resources that you will find helpful.
I would start here on the DocuSign Developer Center.
To begin experimenting with our API, you'll first need to create a demo sandbox account. Within this account, you can provision your own integrator keys. Later down the road, you will follow our "Go-Live" process to transition your integration to our paid, production environment.
Once you have your account created, I would suggest you check out this quickstart code example.
That should get you started!
You should create a new developer/sandbox account to create an integration key. You cannot do that in production.
For node.JS we have a few different resources you can use, the most complete one is our code example "launcher" that can be used as a full app to try the code. We also have a quickstart that you an use without configuring the API authentication part.

Docusign Integrator Key with multiple users

I'm trying to make API call from Salesforce to DocuSign that creates an envelope in DocuSign. I don't find any issues there. My query is how to get the integrator key and DocuSign credentials for multiple users and store it in Salesforce to be picked up dynamically for the corresponding user. For Dev, I can use my credentials and Integrator Key to create an envelope. When it comes to multiple users, how should I proceed? Please, can anyone explain to me how this can be achieved?
Are you sure you need to? Integrator keys can be used across accounts and users without issue.
What are you trying to accomplish by using unique integrator keys per user?

Provisioning limited DocuSign REST API Access

A 3rd party website is offering our service to their members. When they sign up, members have to agree to our contract. Currently this is handled manually, with envelopes being sent through email. We want to streamline this process allowing members to enter their information into the web site, and then immediately be presented with a contract to review and sign.
The 3rd party web site will collect the member information, then use the REST API to create a draft envelope based on a Template and information the the member enters on the website. The application will then display the contract in the web page so that the user can review and sign it. The document workflow will ensure that signed copies are routed to appropriate parties within our company via email for completion.
We want the 3rd party web site to have access to an account to which we can share templates. We want the 3rd party application to have very limited capabilities trhough the API:
Submit requests using a User ID and Integrator Key that we provide. These credentials need be different from other User Ids and Integrator Keys under our account
Create a draft envelope based on the templates we provide
Post a Recipient View allowing the application to display the document for review and siganture (in an IFrame)
Receive the signing status via the return URL provided in the Recipient View post
Possibly request status for an envelope
The external application should not have access to other templates, documents, or unnecessry API calls.
We want to be able to cancel the application's access at any time.
Question: Permissions and API Limitations
Is the above scenario feasible with respect to establishing limited access to the DocuSign REST API? How would we set this up?
Do account user permissions limit API use, if the API is enabled for the user? I found these settings in the user permissions section of the documentation. I can make guesses as to how to set them, but I need guidance on the actual implications of some settings.
Submit DocuSign API Requests: true
Manage Account: false
Send Envelope: true
Manage Templates: Use
DocuSign Desktop Client: false
Transfer Envelopes to User: false
Allow sender to set email language for recipients: false
I assume "Account-Wide Rights" should be false, but under that option in the documentation, it lists RequestStatus as one of calls covered. Will an application embedding the signing process still have sufficient permissions to complete the tasks listed above if "Account-Wide Rights" is false?
Are there other settings or issues I need to consider?
Firstly, thanks for using DocuSign. The answer to your question is in a few different parts. To clarify, I am answering assuming:
1.) You are a current customer (or about to be one) of DocuSign.
2.) You have a plan that is set up to allow integration (IE you aren't trying to do all of this with a personal plan, or something like that).
There are a couple of terms I will use... Sender and Recipient. In this scenario, the THird Party Website is "the sender" and they are Sending the documents through YOUR DocuSign account, using the API. The people who are signing up for your service are going to be Envelope Recipients.
Just like with the post office, someone has to send, and someone gets the envelope.
So far so good.
So what will happen is that the third party website will write some code that knows how to talk to the DocuSign API, and you will need to know:
-DocuSIgn Account ID (this is your DocuSign account)
-The Integrator Key (this is the key that you will need to certify before going live, which identifies all those API calls as coming from them)
-Credentials to access your account (this can be either the actual creds, or a token, etc).
Now, there are two ways to do it. You can either have the third party website make the and send all of the envelopes as if they all came from a single "user" in DocuSign (likely) or if you know that a particular user should send out things, you can do that too.
I am going to assume that all of the sign up packets will be sent as if they came from something like Signup#company.com.
So you will make sure you have a user in your DocuSIgn account with that Email address and name, and make sure that user has the ability to send via the API (there's a setting in DocuSign admin), and all envelopes will be sent as if that "person" sent them.
You will need the settings for that user (the one that will "send" all the envelopes), set as you showed above. You would need the Account Wide access if you wanted to send "on behalf of" a different user. But you aren't doing that, so you should be cool.
The last thing is that you will need to make sure you have an envelope based plan (as opposed to a seat based plan) because otherwise, that one mega-user will look suspicious (sending hundreds of envelopes in an automated fashion).
I hope this answers the question?
-Dan

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