QueryScheduleRequest not working in Microsoft CRM 2011 - dynamics-crm-2011

Question

I basically want to check if a particular user is free in a provided time range using QueryScheduleRequest. For this I am using the following piece of code to retrieve available timings of the user on today's date:
QueryScheduleRequest scheduleRequest = new QueryScheduleRequest
{
ResourceId = userResponse.UserId,
Start = DateTime.Today,
End = DateTime.Today,
TimeCodes = new TimeCode[] { TimeCode.Available}
};
QueryScheduleResponse scheduleResponse = (QueryScheduleResponse)serviceProxy.Execute(scheduleRequest);
However, I am not getting proper response in scheduleResponse as seen in CRM service calendar. The start and end dates are also getting changed in the response. For eg, say I enter Start and End date as 12th in scheduleRequest but in scheduleResponse they get changed to 12th and 13th respectively. I have checked that I am referring the correct user.
This is how the user's schedule looks like in CRM (Work Hours:10am to 7pm):
And this is how the result in scheduleResponse looks like:
Observe the dates and schedule getting changed. Is there any other way in which I can achieve this functionality?

Answer 1

Basically Dynamics CRM stores all dates in the database as UTC time.Crm Users has to convert into Users LocalTime.
After getting scheduleResponse. You can Use the below Code to get User Start time and End Time.
QueryScheduleResponse scheduleResponse = (QueryScheduleResponse)service.Execute(scheduleRequest);
foreach (var getTimings in scheduleResponse.TimeInfos)
{
DateTime startTime =Convert.ToDateTime(getTimings.Start.Value.ToLocalTime());
DateTime endTime = Convert.ToDateTime(getTimings.Start.Value.ToLocalTime());
}
Note:we have ExpandCalendarRequest Class also to Retrieve User Available Timings