As I'm not gettting cancellation events from Google Wallet I need to verify the subscription state manually and update our database one by one.
How can I see the active/cancelled subscriptions in the merchant center?
I'm getting customer requests regarding cancelled subscriptions but I don't find the subscriptions in the merchant center. Please help!
Related
I have one Stripe Customer, that attached to many companies into my project. Every company has its own subscription. So one Customer has many Subscriptions.
But during manage subscriptions on Customer Portal page I want to see just one subscription related to company (for now I see all Subscriptions related to the Customer).
Is there way (param) to show just one subscription related to specific Company (maybe by its ID) on Customer Portal page?
It's not possible right now to restrict the subscriptions managed in a Customer Portal session. You pass the customer parameter on creation and all subscriptions associated to that Customer object are manageable.
I have a subscription, I collect card details on signup with a 7 day trial, after which the subscription bills monthly.
From what I understand the subscription API is not SCA compliant. Instead
An off_session payment Intent must first be setup when collecting card details.
At the end of each month a scheduler must be triggered to attempt to charge the registered card.
Is this the case? Am I now responsible for scheduling payments?
Update
For those who want some starter code, I created a working playground here with subscriptions, frontend (react) and backend (express) on glitch.
It's not true that Stripe's Subscription API is not SCA-ready, it is, and you don't have to set up your own scheduling like that. The docs you linked to are generally aimed at processing one-off payments(like saving a customer's details and then allowing them to use them again when they re-visit your site to purchase something new, for example) as opposed to recurring ones.
https://stripe.com/docs/billing/subscriptions/payment describes how to set up a subscription in a way that is SCA-ready. While the customer is on-session on your payment page, you collect card details and create a subscription for the customer, which will generally attempt a payment for the first billing period. You then check the status of the subscription after it's created, and handle the outcomes:
the subscription is active and the payment was successful, so you can proceed with provisioning your service to the customer.
the subscription is incomplete — for SCA purposes, let's say this is because 3D Secure authentication was required for that first payment. In this case, the latest_invoice of the subscription exposes a PaymentIntent property, and you use that PaymentIntent in conjunction with your frontend code using stripe.js to walk the customer through authenticating the payment, and that activates the subscription.
the subscription is trialing — if the subscription doesn't involve an initial payment, like when using a trial period for example, you can also check if the subscription has a pending_setup_intent. You can use this on your frontend to have the customer complete a 3D Secure authentication, so that future payments(like the first one after the trial) are more likely to successfully claim an exemption and not require having the user authenticate at that point.
You can also instead use Stripe Checkout to easily collect payment details and set up a customer and subscription for you, while also handling any initial authentication that's needed : https://stripe.com/docs/payments/checkout/server#create-subscriptions
As for the recurring payments, Billing can handle that for you. You can configure you settings to automatically email the customer to complete 3D Secure if it's encountered on a recurring payment. So you can absolutely build an SCA-ready solution with the subscriptions API on Stripe.
After 8 hours research I found that Google Wallet sends notification about subscription cancellation and doesn't send notification for monthly charges. Ok, I can live without this.
But customer's credit card can expire... What happens if Google can't get money from customer's credit card? Will Wallet cancel subscription or will it send notification to callback URL?
Does anyone have answer for this question?
I do not see information about this case anywhere.
One more issue is that I can't cancel subscription in my merchant center. Is this a feature or Google forgot to do this?
If you're referring to Wallet for Digital Goods:
If Google can't obtain payment (or when users cancel), they'll send you a failure postback
Canceling subscriptions in Merchant Center
Hth....
This is a basic functionality of subscription so I must be missing something!
How can I programmaticaly cancel a Google Wallet subscription? Obviously when the user cancels their account with our service we need to cancel their subscription, instead of having to ask them to go to their Google Wallet console and cancel it themselves or us having to do it manually for every cancellation from our console?
[EDIT] Just to clarify, the question is about Google Wallet subscriptions (digital goods)
See above note, as I understand the only way for a cancellation of payment is a manual one, so when a user cancels our service they either have to go and cancel the payment themselves, or for us to do it manually.
Users can view the status of all of their subscriptions and cancel them if necessary from the My Apps screen in the Play Store app. Currently, the In-app Billing API does not provide support for programatically canceling subscriptions from inside the purchasing app.
More details can be found at Subscription Cancellation
I am using Google Wallet For Digital Goods.
Will I get a callback each month when money gets transferred or will the postback URL only get called once when setting up the subscription?
I'm afraid at this very moment Google Wallet only notifies the user when the subscription is cancelled.
I asked the same myself on google wallet for digital goods forum :
https://groups.google.com/forum/?fromgroups=#!topic/in-app-payments/YFaCBDwaF9g
See the 2nd answer from Mihai Ionescu from Google
EDIT: As suggested by Qix below, I'm quoting the answer given by Google below:
After the subscription is setup, you will receive a postback only when the subscription is cancelled:
https://developers.google.com/in-app-payments/docs/subscriptions#6
Currently the merchant can cancel or refund a subscription from the Merchant Center. We are working on adding API support for
cancellations and refunds.
Please note that the forum entry is from late 2012, however as of May 2014 things doesn't seem to have changed much, as Google still postbacks only for Subscription Cancellations