Consider a company that delivers a network of computers as part of its deliveries. And it does this for hundreds of different customers. All of the PCs need to have secure passwords. This at least means:
The password should conform to the basic password rules (capitalization, numbers, special characters, etc.)
The same password shouldn't be used for different customers.
The password shouldn't be easily guessable.
If possible, the same password shouldn't be used for different PCs in the network (but it may be acceptable to do so).
Since there is also a need to maintain these systems as part of the delivery, the operators need to be able to retrieve a password for a specific system easily without causing any security problems (like forwarding passwords in emails, etc.).
Here are my questions regarding such a setup:
Is it advisable to create a password scheme such that the operators can "calculate" the password without having to look up? [Problem is, once the scheme is disclosed, all systems will have a security problem.]
How should the passwords be stored/retrieved for good security? [Is there a program that can be used to access a secure database with a web interface?]
I found WebKeePass during my investigation (which looks promising). One other option was to print the passwords and keep them in a locked filing cabinet in a disused lavatory in a basement with a sign on the door saying 'Beware of the Leopard'? but I believe that wouldn't be convenient for the operator. I wonder what are the other options would be...
Update: The "web" interface doesn't have to be open to public access (i.e., it can be accessible only within a VPN).
Since the users aren't able to choose their password, the passwords should be generated randomly. If the passwords are generated using some algorithm, as you stated, once the algorithm is cracked, all of the passwords can be cracked.
If you must store retrievable passwords, you should still encrypt and salt them. See adobe's recent issue where 150 million of adobe's encrypted passwords were leaked. The problem with unsalted passwords is that even if I can't crack the encryption, I can still see everybody who has the same password as me.
Admin Retrieval
For admin-only retrieval of passwords, you could use a password vault system, where one password entered by a staff member unlocks access to additional stored passwords. Ideally, you should have a system where you can select and display a single password on the screen. It should encrypt the passwords, log accesses, and be controlled by an administrator.
This could be a web-based system, but hosted internally on an intranet, perhaps accessed through a VPN. RDP or something similar may also be viable, perhaps even using two-factor authentication.
Unfortunately, we don't recommend products on StackOverflow.
End User Retrieval
We've designed a system in the past where you can recover a password via a HTTPS secured web site. You simply enter your username, and a random one-time-use retrieval code is delivered to the email address on record.
While we're not in control of the security level on their email account, we at least assume that only the user knows the password to access the email account. This forces the user to re-authenticate in some form in order to retrieve their password.
They then type the retrieval code into a web form and are shown their password. Again, this web site is secured with HTTPS. Additionally, the user must keep the web page open during the transaction (secure session), and the IP address must not change during the transaction.
Related
Ok, so I've inherited an open-source project with user logins that are a simple username/password combo. Unfortunately, if someone forgets their password, we don't have a password recovery option. I'm hoping to fix that now, but not sure how to do it securely, given that we don't have any other identifying characteristics. User accounts have no recovery email, no "secret questions," etc.
A user account consists only of 1) username, 2) encrypted password, 3) List of document ids which the user has editor access (but this is publicly visible by viewing the user's public page)
Now that I have access to the project, I will be implementing OAuth or similar, but as for old accounts with forgotten passwords that have since been logged out, is there any right way to ID my users so they can do a password reset?
There is no great way of doing this. You just don't have the information; not even enough to contact users. Until a user has supplied their username and password, you can't communicate with them.
You'll need to add a check that runs every time a user authenticates, which checks if they've set recovery data (email or whatever you decide on). From there you have a variety of options, depending on how important you find the recovery data. In order of severity, you could:
Disallow use of the site until they have added and verified
recovery data. Essentially, full authentication fails if recovery
data is not set.
Prompt them to add recovery data, but allow them to skip it.
Notify them that the ability to set recovery data has been added, but take no further action.
If you are dramatically changing login, you'll need to support the legacy method as well until such time as you want to abandon users who haven't made the switch.
I have a set of encrypted financial data for investors and need to store it in a database. The investors must be able to see the data when logged in to the app but the developers and everyone else mustn ot be able to see it.
Additionally the investors are not tech savvy and can not be given a key to use apart from a username and password.
What technologies/encryption approaches can I take with the app so that the financial data can be kept secret from me and other developers by the company, I'm assuming they encrypt it before uploading it for example, but allow the valid users to access it.
Is there a way to do this without putting a technical burden on the investors so that they don't have to have anything more than a username and password whilst also not storing their "keys" in the database so that a developer could technically decrypt it.
For a web application, where we need to store and manage users (SSO or openauth or what not is off the table), where we manage important business data, how risky is it to use an email address + password as the sign in?
For the last 15 years or so, encryption and protection techniques have improved, but we continue to use a proprietary user id, akin to using your bank card number for online banking; an id that will not be reused elsewhere. Customers and product owners are pushing to use email address because it is easier to remember.
I am concerned that there are a lot of websites that collect email + password pairs in order to use them to try to hack other sites; presumably asking you to sign up for an account for some humble service or other. What is this activity called?
I'm looking for some article or argument why using email+password for a site with sensitive business/financial information would be dangerous; or why it is not so bad. Again, I realize that provisioning our own accounts is not the ideal thing and am not looking for solutions at outsourcing authentication.
The "risk" of using a single authentication method for signing onto your application is difficult to determine without a risk assessment, and clearly defined system boundaries.
NIST 800-61 and NIST 800-63 gives guidelines on authentication methods for different levels of sensitive systems (in your case, a application). It will give you ideas on how to present your argument, and maybe an alternative solution, i.e., multi-factor authentication if the customer wants to authenticate using an e-mail address. This would mitigate the risk associated with malicious websites which collected e-mail addresses and passwords.
Keep in mind, password policy can also be managed to mitigate the risk behind a single authentication method using an e-mail and a compromised password associated with that e-mail.
All in all, it's not the ID that is important, but the authentication method and policies in place to mitigate the risks.
Using email + password as credentials is the widely accepted method of allowing users to log into sites on the web.
The advantage of using email is that everyone remembers their email address, whereas people will have difficulty in remembering which username or user ID they first signed up with if this is not their email address.
Username should not be considered private. This is the job of the password. Encourage your users to use a password manager such as LastPass where it can generate a 20 character completely random password (128 bits - uncrackable) which is different per site. LastPass will remember the username if this is not their email, so that solves this problem, however not using email can bring other problems such as username enumeration. If any signup function asks for a user to specify their username and you say that it is already in use, an attacker can use this to narrow the list of users in order to prepare for a password guessing attack. If you ask for email as step one of password reminder or signup forms, the system can send an email with a password reset link if already registered, or send an email with a link to the next step in the registration process if not.
In the end it all comes down to the value of the data your application is protecting. Adding two factor authentication is always a good step and can protect against password guessing and password reuse.
SSO or openauth or what not is off the table
Why is the case? Can't you use OAuth with claims based authorisation? You can still secure your application and make sure only the correct business users have access - it would just be that another entity is managing access for you.
I am concerned that there are a lot of websites that collect email + password pairs in order to use them to try to hack other sites; presumably asking you to sign up for an account for some humble service or other. What is this activity called?
Credential harvesting?
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I'd like to know what people consider best practice for securing the Admin sections of websites, specifically from an authentication/access point of view.
Of course there are obvious things, such as using SSL and logging all access, but I'm wondering just where above these basic steps people consider the bar to be set.
For example:
Are you just relying on the same authentication mechanism that you use for normal users? If not, what?
Are you running the Admin section in the same 'application domain'?
What steps do you take to make the admin section undiscovered? (or do you reject the whole 'obscurity' thing)
So far, suggestions from answerers include:
Introduce an artificial server-side pause into each admin password check to prevent brute force attacks [Developer Art]
Use separate login pages for users and admin using the same DB table (to stop XSRF and session-stealing granting access to admin areas) [Thief Master]
Consider also adding webserver native authentication to the admin area (e.g. via .htaccess) [Thief Master]
Consider blocking users IP after a number of failed admin login attempts [Thief Master]
Add captcha after failed admin login attempts [Thief Master]
Provide equally strong mechanisms (using the above techniques) for users as well as admins (e.g. don't treat admins specially) [Lo'oris]
Consider Second level authentication (e.g. client certificates, smart cards, cardspace, etc.) [JoeGeeky]
Only allow access from trusted IPs/Domains, add check to basic HTTP pipeline (via e.g. HttpModules) if possible. [JoeGeeky]
[ASP.NET] Lock down IPrincipal & Principal (make them immutable and non-enumerable) [JoeGeeky]
Federate Rights Elevation - e.g. email other admins when any admin's rights are upgraded.
[JoeGeeky]
Consider fine-grained rights for admins - e.g. rather than roles based rights, define rights for indicidual actions per admin [JoeGeeky]
Restrict creation of admins - e.g. Admins cannot change or create other admin accounts. Use a locked-down 'superadmin' client for this. [JoeGeeky]
Consider Client Side SSL Certificates, or RSA type keyfobs (electronic tokens) [Daniel Papasian]
If using cookies for Authentication, use separate cookies for admin and normal pages, by e.g. putting the admin section on a different domain. [Daniel Papasian]
If practical, consider keeping the admin site on a private subnet, off the public internet. [John Hartsock]
Reissue auth/session tickets when moving between admin/normal usage contexts of the website [Richard JP Le Guen]
These are all good answers... I generally like to add a couple additional layers for my administrative sections. Although I've used a few variations on a theme, they generally include one of the following:
Second level authentication: This could include client certificates (Ex. x509 certs), smart cards, cardspace, etc...
Domain/IP restrictions: In this case, only clients coming from trusted/verifiable domains; such as internal subnets; are allowed into the admin area. Remote admins often go through trusted VPN entrypoints so their session would be verifiable and is often protected with RSA keys as well. If you're using ASP.NET you can easily perform these checks in the HTTP Pipeline via HTTP Modules which will prevent your application from ever receiving any requests if security checks are not satisfied.
Locked down IPrincipal & Principal-based Authorization: Creating custom Principles is a common practice, although a common mistake is making them modifiable and/or rights enumerable. Although its not just an admin issue, it's more important since here is where users are likely to have elevated rights. Be sure they're immutable and not enumerable. Additionally, make sure all assessments for Authorization are made based on the Principal.
Federate Rights Elevation: When any account receives a select number of rights, all the admins and the security officer are immediately notified via email. This makes sure that if an attacker elevates rights we know right away. These rights generally revolve around priviledged rights, rights to see privacy protected information, and/or financial information (e.g. credit cards).
Issue rights sparingly, even to Admins: Finally, and this can be a bit more advanced for some shops. Authorization rights should be as discreet as possible and should surround real functional behaviours. Typical Role-Based Security (RBS) approaches tend to have a Group mentality. From a security perspective this is not the best pattern. Instead of 'Groups' like 'User Manager', try breaking it down further (Ex. Create User, Authorize User, Elevate/Revoke access rights, etc...). This can have a little more overhead in terms of administration, but this gives you the flexibility to only assign rights that are actually needed by the larger admin group. If access is compromised at least they may not get all rights. I like to wrap this in Code Access Security (CAS) permissions supported by .NET and Java, but that is beyond the scope of this answer. One more thing... in one app, admins cannot manage change other admin accounts, or make a users an admin. That can only be done via a locked down client which only a couple people can access.
If the website requires a login for both regular activities and admins, e.g. a forum, I'd use separate logins which use the same user database. This ensures that XSRF and session-stealing won't allow the attacker to access administrative areas.
Additionally, if the admin section is in a separate subdirectory, securing that one with the webserver's authentication (.htaccess in Apache for example) might be a good idea - then someone needs both that password and the user password.
Obscuring the admin path yields almost no security gain - if someone knows valid login data he's most likely also able to find out the path of the admin tool since he either phished it or keylogged you or got it via social engineering (which would probably reveal the path, too).
A brute-force protection like blocking the user's IP after 3 failed logins or requiring a CAPTCHA after a failed login (not for the first login as that's just extremely annoying for legit users) might also be useful.
I reject obscurity
Using two authentication systems instead of one is overkill
The artificial pause between attempts should be done for users too
Blocking IPs of failed attempts should be done for users too
Strong passwords should be used by users too
If you consider captchas ok, guess what, you could use them for users too
Yes, after writing it, I realize that this answer could be summarized as a "nothing special for the admin login, they are all security features that should be used for any login".
If you do use only a single login for users who have both normal-user privileges and admin privileges, regenerate their session identifier (be it in a cookie or a GET parameter or whatever...) when there is a change in the level of priviledge... at the very least.
So if I log in, do a bunch of normal user stuff and then visit an admin page, regenerate my session ID. If I then navigate away from an admin page(s) to a normal user page, regenerate my ID again.
Have a good admin password.
Not "123456" but a sequence of letters, digits and special characters long enough, say, 15-20 characters. Like "ksd83,'|4d#rrpp0%27&lq(go43$sd{3>".
Add a pause for each password check to prevent brute force attack.
Here are some other things to consider:
One option to consider, especially if you manage the admin's computers or they are technically competent, is to use something based on SSL certificates for client authentication. RSA keyfobs and whatnot can also be used for added security.
If you're using cookies at all - perhaps for an authentication/session token - you probably want to ensure that the cookies are only sent to the admin pages. This helps mitigate the risks posed to your site by stealing cookies, by either layer 1/2 compromise or XSS. This can be done easily by having the admin portion being on a different hostname or domain as well as setting the secure flag with the cookie.
Restricting by IP can be smart as well, and if you have users throughout the internet you can still do this, if there is a trusted VPN that they can join.
We use Windows Authentication for admin access. This is most practical way of protecting admin areas while keeping the authentication seperate from what applies to general end-users. The system admin manages the Admin user access credentials and enforces password policies on the domain user account.
The strict way is to have two complete different "farms" including databases, servers and all and move the data from one farm to the other. Most modern, large scale, systems use this approach (Vignette, SharePoint, etc.). It's normally refered to as having different stages "editing stage" -> "preview stage" -> "delivery stage". This method lets you treat content/config the same way you treat code (dev->qa->prod).
If you are less paranoid you can have a single database but only have your admin section available on the "editing" servers. I mean, only have the editing scripts/files placed on the editing server.
Naturally the editing stage should only be available on a local intranet and/or using a VPN.
This may seem a bit of an overkill and may not be the easiest solution for all usage cases, but it is definetly the most robust way of doing things.
Note that things like "have strong admin passwords" are nice, but still leave your admin open to smart attacts of all sorts.
It very much depends on what kind of data you want to protect (legal requirements and such).
Alot of suggestions is about authentication.. I think you just should consider using OpenId / Facebook authentication as login. (They will most likely spend more resources on authentication security then you)
Save changes as well as updating values in the database. That way you can rollback changes from user X or between date X and Y.
I didn't notice anyone mention storage/validation of the admin password. Please please please do not store the PW in plain text, and preferably not even something that can be reversed - use something like a salted MD5 hash so that at the very least if someone happens to retrieve the stored "password" they don't have anything terribly useful, unless they also have your salt scheme.
Add a password field and a security question that the Administrator will know, e.g. what was your first girlfriend name, or randomize the questions everytime viewing the admin panel.
Perhaps you could always put the administration section in a big directory, e.g.
http://domain.com/sub/sub/sub/sub/sub/index.php
But that's not really good hah.
Perhaps you could include a query string in the home page, like:
http://domain.com/index.php?display=true
When it does, the username and password field will appear.
When supporting a new web app in an enterprise environment, it is often necessary to log in as a specific user in order to diagnose a real or perceived problem they are having. Two opposing issues apply here:
Best practice is to use hashed or encrypted passwords, not clear text. Sometimes, there is a third-party SSO (single sign-on) in the middle. There is no way to retrieve the user's password. Unless the user provides it (not encouraged), there is no way to log in as that user.
Many web app's have personalization and complex authorization. Different users have different roles (admin, manager, user) with different permissions. Sometimes users can only see their data -- their customers or tasks. Some users have read-only access, while others can edit. So, each user's view of the web app is unique.
Assume that in an enterprise environment, it isn't feasible to go to the user's desk, or to connect directly to their machine.
How do you handle this situation?
Edit: I want to reiterate that in a large financial institution or typical Fortune 500 company with hundreds of thousands of employees all of the country, and around the world, it is not possible for a mere developer in some IT unit to be able to directly access a user's machine. Some of those are public-facing web apps used by customers (such as online banking and stock trading). And, many of those are intranet applications rely on Active Directory or an SSO, meaning that user credentials are the same for many applications. I do thank you all for your suggestions; some may be highly useful in other kinds of environments.
A number of these ideas inconvenience the user, either by forcing them to change their password, or by occupying their desktop for your debugging session.
Markc's idea is the best: augment your authentication logic to allow superusers to log in as a particular user by supplying not the user's credentials, but the user's name plus their superuser credentials.
I've done it like this in the past (pseudo-ish python):
if is_user_authenticated(username, userpassword):
login the user
else if ':' in userpassword:
supername, superpassword = userpassword.split(':')
if is_superuser_authenticated(supername, superpassword):
login the user
In other words, if the username and password don't authenticate, if the password has a colon, then it's actually the admin username and admin password joined by a colon, so login as the username if they are the right admin username and password.
This means you can login as the user without knowing their secrets, and without inconveniencing them.
For our web applications we use a process that for lack of a better term is defined as 'hijacking' a user's account.
Basically, administrators can 'hijack' a user's account with a simple button click. In the code, you simply use a unique identifier (user id works in a less secure environment) that then establishes the necessary credentials in the session so that they can then work within that user's profile. For a more secure environment you could use a unique hash for each user.
In order to ensure that this hijack method is secure, it always first verifies that the request is being made by an authenticated administrator with the appropriate rights. Because of this it becomes necessary for either the administrator's session to be hijacked or for their authentication credentials to be captured in order for someone to ever exploit the hijack function within the application.
I had 4 ideas. While I was typing 3 of them were already suggested (so I upvoted them)
Variant on idea 3 - impersonation:
To make this as "identical as possible" to a normal login with minimal code changes, you might add the ability to impersonate directly at login by supplying Admin credentials plus an alternate username, e.g. login as Admin:user, adminpassword. The system would treat this exactly as logging in as user with userpassword.
Idea 4: Can you access the password store? If so, temporarily replace the user's hash with the hash of a known password. (the passwords are often stored online in a database. A SQL Query tool can do the swaps )
An administrator should be able to change a user's password. Change the password for the user to something you know. You can then log in as that user.
Tell the user to reset his/her password after you are done debugging.
Usually by some sort of remote control software that can be used to view their desktop. If they're on a Windows terminal server, then the built in admin tools can be used for that. Otherwise I'd use something like VNC across an internal network, or an external service like LogMeIn (http://www.logmein.com/).
Could you have a testing environment where there is a regular cut of live data copied to (obviously sanitised to meet any security or data protection issues). A user similar in setup to the one having trouble could be used to troubleshoot or indeed the very user if this is allowed.
Use a remote desktop client as mentioned in other answers, but again this may not be practical for you. If you have these rights within the domain, I have heard of error handling even doing a screenscrape and including this in logs! but this sounds a little odd to me.
Could you have an admin tool to clone a user into a demo account?
The solution we have used in our web apps is to have the authN/authZ return the desired user as the effective user. We do this by having an admin feature to setup a masquerade, and then when we ask for the currently logged in user (current_user), we handle the masquerade:
def current_user_with_effective_user
if masked?
current_user_without_effective_user.masquerade_as
else
current_user_without_effective_user
end
end
alias_method_chain, :current_user, :effective_user