Access denied on 1&1 server - .htaccess

I am having a problem with hosting a website on a 1&1 server (Bought package is SmartWeb M). I uploaded everything to the public_html folder (before you ask - yes, index.html is located in the document root and not one of the subfolders). When I then try to call the page in a browser I get the following error:
Forbidden
You don't have permission to access /index.html on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Since I couldn't find any .htaccess on forehand I created one in hope that that would fix it - nothing.
I have been waiting for an answer from the 1&1 help desk in more than 3 days now and I am moderately angry at their service.
Could anyone help me with this?
Thanks!

It turns out, that my files did have the wrong permissions. Make sure to get them to -755!

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Failed to load resource: the server responded with a status of 403
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Now when I access this file from console login the browser showing me following message :
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You don't have permission to access /plugins/system/helix3/assets/css/bootstrap.css on this server.
Server unable to read htaccess file, denying access to be safe
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Can you guys tell me how can I solve this problem. For this error my plugin is not correctly displaying :(
Thank You.
There is little information you give about your problem, but I will try to help you the same. I had a similar problem and with some research I was able to figure out what my problem was.
First check if file exist /plugins/system/helix3/assets/css/bootstrap.css
Second check the access permissions of your /plugins/system/helix3/assets/css/bootstrap.css in joomla and in the folder permission.
Third check if the css you are using does not need anything else to work. Example in mine was a problem with a plugin for firefox.
Sorry for my English but this is not my native language.

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What you want to do is go to the root of your site (the "public_html" folder, or the "www" folder, in your FTP program. Then you want to make a file called ".htaccess". Not "something.htaccess" or "custom.htaccess", just ".htaccess". In that file, you want to put:
ErrorDocument 404 /404.html
the "/404.html" should be an absolute path to your 404 file. So if your 404 file was in "public_html/files/custom404.html", you would put "/files/custom404.html"

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Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at admin#localhost to inform them of the time this error occurred, and the actions you performed just before this error.
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my website folder are.
- includes
- logs
- public
and .htaccess file available on main.
and index.php available in public folder .
and htaccess file i was put in public folder same error show.
In Include folder all class has been defined.
In public folder all publicily available pages
htaccess File Code is :
RewriteEngine on
Your server doesn't have the rewrite module loaded. You'll need to make sure this is installed and that your server is configured to load it. How you do this depends on which operating system you use.
If you are using a hosting provider rather than your own server, it is likely you don't have the access necessary to do this, in this case, contact support and ask them about it.

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OK...I am going crazy...
I have a Magento store in a /store/ directory. The homepage displays fine and users are able to make purchases, but to bots it's showing a 404 status code.
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When I crawl the site with Xenu from the http://www.mywebsite.com/store/ URL it says it's 404 and the title shows, "redir" so I am assuming there is some redirect somewhere that I am missing(?)....
Any help is appreciated...I may need to explain this better so if so, I will gladly :)
Thanks in advance!
I appreciate all the help!
Somehow, changing the CMS page assigned as the homepage fixed the problem. The original homepage was calling some entity that returned a 404 error in turn giving a 404 error for the entire page.
Really not sure what happened...but like I said, changing the CMS homepage solved the problem!
Have you tried browsing your site with browser and a user agent switcher? There are examples of Magento being unable to build collections when the user agent is one of the bots which is explicitly left out of the log information.

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If you think this is a server error, please contact the webmaster.
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Have you checked to see if anything has changed for the user IIS_IUSRS?
Check what type of security you have in place. Was it anonymous before and needs some type of windows integration?

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