How to model a simple use case diagram - uml

suppose you have to do a Use Case Diagram for this simple problem (that is part of a much bigger exercise i am doing):
a registered user (of a web application) can search for tourist attractions in two ways: by category (for example: museums, parks, theaters, archaeological sites) or by location (city, county).
How should i model this UCD?
The most simple way would be: the actor (registered user), two use cases (search tourist attraction by category and search by location), the secondary actor (the server of the web application, which would process the query and send back the results).
My concern is that in this way the four categories and the two type of locations would not be present in the use case.
I was thinking of using the "extend" relationship. For example, i would add a use case named "Search parks" that extends the use case "Search by category". The extension point would be the event that the user chooses to search for parks.
Or i could use an inheritance relationship between the "Search by category" and "Search parks"...mmmm...i am a little confused...
How would you model this little problem using USD??
Thank you,
Luca

First of all you have to realize, that Use Case Diagrams aren't substitute for actual (written) Use Cases. Use Case descriptions contain many important details, which are omitted in Use Case diagrams. Use Case diagrams are good for depicting hierarchies of actors, associated use cases and relationships between use cases, but nothing more.
Another important thing is to realize what an use case actually is. Good way to think about them is to find a goal of an actor, which he/she wants to achieve with help from the system. Achieving this goal should give the actor some business value. My point is, that from what you described, registered user might want to search for a sightseeing and/or buy entry tickets. So this is his goal and this should be a an use case, don't confuse use cases with functionality/features like different ways of searching etc.
In your first suggestion you have two use cases, which differ only in data (e.g. it might be just different choice from a combo box in a form). Such differences, if they don't influence the way the system and actors interact, are described separately from the use cases in a data glossary, which you reference in your use case. This way you avoid many unnecessary details in use case descriptions. If on the other hand, the steps in the description change (e.g. when registečred user chooses location system gives him/her an option to select another registered user as a friend and pre-selects favourite locations of both or something like that...), you can capture this by using alternatives/extensions.
You mention the system you are developing as the secondary actor. Don't forget, the system under development is an implicit actor and is not shown diagrams as a separate actor. Use boundary box (rectangle encompassing use cases excluding actors) to depict scope of your system.
Finally to your concern. These are all just details about the data, which are not part of an use case. You can capture those details in text (by namicng all categories etc.) using the data glossary as mentioned above. If you think the structure and relations between data is important and needs to be captured using diagrams, you can use class diagrams to create data/domain models.
Last note about use case relationships - don't use them if you don't have to. They are often hard to understand and vaguely defined. Never ever use them to decompose the functionality, that is up to design, not analysis with use cases.

I hate depicting Search in a use case. There are simply too many variables. It's like trying to write a use case for using a browser.
Search is a good candidate for early prototyping supplemented with business rules.

Related

How to handle different implementations in SysML/UML?

Imagine that we are building a Library system. Our use cases might be
Borrow book
Look up book
Manage membership
Imagine that we can fulfill these use cases by a librarian person or a machine. We need to realize these use cases.
Should we draw different use case realizations for different flows?
If not, it is very different to borrow a book from a machine and a person. How can we handle it?
Moreover, what if we have updated version of library machines some day? (e.g. one with keyboard and the other is with touch screen) What should we do then? The flow stays the same, however the hardware and the software eventually be different.
What would you use to realize use cases and why?
It might be a basic question, but I failed to find concrete examples on the subject to understand what is right. Thank you all in advance.
There is no single truth or one way you "should" do it. I will give you my approach, based on the Unified Process.
The use case technique is primarily used to describe a dialog between a human user (actor) and an application. It is modeled as an ellipse and further specified as an activity diagram or just a list of steps: 1 The actor does A, 2 The system does B, 3 The actor does C etc. In this approach, the application is regarded as a black box.
A "use case realization" describes how the system performs its steps (white box), e.g. in terms of collaborating components, transparent to the user.
It is possible, but much less common, to have so-called business use cases. In that case, the "system" represents an enterprise or a business unit. In your case, it would be the library. The "actor" represents an external person or organization, e.g. a client or a supplier. In your case, it would be a client. With business use cases, the library is regarded as a black box. The steps are still in format "actor does A; system does B", but here, it is not specified which of the library's actions are performed by humans and which by applications. The system is the organization, interfacing with external actors, regardless of whether this is implemented by employees or by applications.
A "business use case realization" specifies how the system performs its steps (white box) and specifies which parts are done by employees and which parts by machines.
Now, let me answer you questions one by one.
Question 1.
If you have described your use case as a business use case, and it is at such a high level of abstraction that the steps for client-librarian interaction are the same as for client-machine interaction, then you will have one business use case "Borrow book" and two business use case realizations for this business use case.
However, it is more common practice to have only use cases for user-application interaction. If the client interacts with the system in the same way as a librarian would do on behalf of the client, then you will have only one use case "Borrow book", with actor "Person". This actor has two specializations: "Client" and "Librarian". There will be only one use case realization per use case.
Otherwise, you would have one use case "Borrow book online" describing the flow of events when a client interacts directly with the application, connected to actor "Client" and another use case "Borrow book for client" describing the flow of events when a librarian interacts with the application while talking to the client. The latter use case has "Librarian" as its actor. Again, there will be only one use case realization per use case.
You may choose to model the Client-Librarian interaction separately, or not at all, depending on the purpose of your model.
Question 2.
Let's take use case "Borrow book online". You may have two use case realizations for this use case: one for the keyboard machine and one for the touch screen machine. If these use case realizations are very similar, then I would just make only one use case realization and describe the fact that there are two possible input devices inside that single realization.
Question 3.
For a business use case realization, I would use BPMN 2.0 or a UML activity diagram. These are well suited for business workflow specification.
For a normal use case realization, I usually make a sequence diagram, where the lifelines in those diagrams refer to components defined in a common component diagram. In the left margin of the sequence diagrams, I usually write the steps of the use case in UML note symbols. The sequence diagram focuses on the interaction between components, using their interfaces. This gives a nice overview of the collaboration between components in the context of a particular use case.
For more information, please refer to my white paper Which UML models should we make?. The use case realization is described on page 19.
UML is method-agnostic. Even when there are no choices to make, there are different approaches to modeling, fo example:
Have one model and refine it succesfully getting it through the stages requirements, analysis (domain model of the problem), design (abstraction to be implemented), implementation (classes that are really in the code).
Have different models for different stage and keep them all up to date
Have successive models, without updating the previous stages.
keep only a high level design model to get the big picture, but without implementation details that could be found in the code.
Likewise, for your question, you could consider having different alternative models, or one model with different alternatives grouped in different packages (to avoid naming conflicts). Personally, I’d go for the latter, because the different alternatives should NOT be detailed too much. But ultimately, it’s a question of cost and benefits in your context.
By the way, Ivar Jacobson’s book, the Object advantage applies OO modeling techniques to business process design. So UML is perfectly suitable for a human solution. It’s just that the system under consideration is no longer an IT system, but a broader organisational system, in which IT represents some components among others.
UML has collaboration elements to show different implementations. The use cases are anchors since the added value for the actors does not change. However, you can realize these use cases in different ways. And that is where the collaborations come into play. A collaboration looks like a use case but has a dashed border. And you draw a realize relation from one or many collaborations towards a use case. Inside the collaborations you show how the different implementation's classes collaborate (hence the name).
P.213 of UML 2.5 in paragraph 11.7 Collaborations:
The primary purpose of Collaborations is to explain how a system of communicating elements collectively accomplish a specific task or set of tasks without necessarily having to incorporate detail that is irrelevant to the explanation. Collaborations are one way that UML may be used to capture design patterns.
A CollaborationUse represents the application of the pattern described by a Collaboration to a specific situation involving specific elements playing its collaborationRoles.

How do I present in a Uml use-case Diagram a toolbar

I am new to object oriented design and I wanted to do my first ever UML use case Diagram on a simple application which contains toolbar on the top left corner. The toolbar is called files and when the user clicks on it,a drop down menu is opened with options to open a slide,save slide,make new slide and exit the application.
My question is, am I doing it correct with Use-Case inheritance(Generalization) ?
This is my diagram.
I am sorry to disapoint you, but I have to tell you that this practice is just plain wrong:
From the point of view of the semantics, the use-case specialization means that Open presentation is a special form of Check file, and Save file as well, and that the actor could use them interchangeably and independently. But this cannot be what you mean: exiting a presentation is at best a sub-part of checking a file
From the point of view of the purpose, a use-case should represent a user goal. It's part of the problem space, i.e. what the user wants to achieve. It's not part of the solution space, i.e. how the user will achieve it. A toolbar is not a goal: it's a user-interface element.
From the engineering practice perspective, use-case should not be used for user-interface design. It's not my own statement, but that of Jacobson, Booch and Rumbaugh, the founding fathers of UML:
The problem is that the [use-case] descriptions often contain implicit decisions about user-interfaces. Later, when the user interface designers suggest suitable user-interfaces for the use-case , they may be limited by those decisions.
in The unified software development process, page 164
So in conclusion, it's a bad idea to start use-cases from the user-interface. It locks you into your own design and ignores the user experience. You should focus instead only on the user needs. THe same use-case could then be used whether you'll implement it using a GUI interface, a chatbot interface, or a a voice-based interface.
While drawing Use Case diagram, one thing you should focus on is, the actual meaning of it and the purpose of drawing it.
A Use Case refers to what the users in respect of their type are able to do in your System... Anything inside the boundary is what system is capable of doing or what it can provide as a service to its users.
While naming the use cases, you should only use verbs and actions, for example:
1- Login | 2- Submit a Request | 3- Update Profile Description
You should avoid any nouns in them.
There are several relationships that exist in a Use Case Diagram among use cases, and a relationship among actors and use cases of the system, And They are as follows:
Association: the only relationship that can exist between an actor and a use case; Which says the actor is initiator of this use case, or is the one who is caple of operating the use case.
In the example above, User is caple of loggin in and submitting a complaint.
Include: Use Cases can include one or more use cases. When a use case includes another use case, it means the included use case or use cases happen all the time and are part of the initial use case.
Paying fees is included, because user has to pay the fees in signing up process, it has to be done, and it's part of the baseline path of the scenario.
Extend: When a use case is not happening all the time, and is part of your alternative path ( Alternative path of the complete scnario for this use case ), the use case should be extended to the base use case.
Forget password is extended to Login use case, because it doesn't happen all the time, and it's part of a alternative path of Login scenario.
Generalization: When there exist several different ways that a use case can be performed and completed, we use generalization. The inheritent use cases should all be of the same type as the inherited use case.
Submitting a complaint can be done in several different ways, in this case, we need to seprate each use case and inherit from from the submit a complaint use case which includes paying fees, this shows that, paying fees is a part of every type of complaint which is submitted.

Use case diagram extend or include for admin relation to customer order

So basically i'm wondering if I'm thinking correctly. In an e-commerce environment does the order of a product have a relationship to the admin use case of managing orders? Once an order has gone through is the admin then going to be able to see the order through a relationship between the 2 use cases. I've provided an image for reference in my case.Here is the image
TL;DR
No, there is no extension here. Those will be two separate UCs.
Explanation
First let me focus on the goal of the Use Case diagram. This diagram is intended to show functions of the system and users (or more broadly actors) engaged in those functions. It is not used to show how data flow through the system or what are steps of the processing. There are other diagrams to do that.
As a rule of thumb, something is a good use case if you can log into the system, perform only the action of this single use case and then log out.
Extends (Includes works pretty much the same, it's just stronger) means that when you run the extended UC you can include the other use case as well. In other words in your specific example when Customer logs to E-Commerce to place an order he can while placing an order also choose to additionally receive and manage order (BTW I would reconsider this UC, you probably have few separate UCs here like Complete order, Dispatch order or Reject order) in which case additionally an Admin is need. Even if you invert Extends, it's still not what you want. Those two UC happen totally separately even though the order processed by Admin is the very same one placed by Customer.
I did not search for too long but I did not find a case where a given use case, associated to one actor, is extended or included by another use case, associated to another actors.
A use case describe the usage of your system by a given actor so you do not have any other actor involved.

Set Favorite: Is the following Use Case Diagram correct?

Case(Detailed): User select some files in android applicaiton and send SOAP request to WebService to set the selected files as Favorite.
Case(With few words): User want to set some files as favorites
Sequence Diagram is:
User-->FileBrowser-->WebService-->DbManager-->Database
So, is the below diagram correct or i am missing something?
Your diagram looks fine. However, I noticed from your other question that you are now mixing business and technical aspects. If you want to do a use case synthesis for the business (which is the most common application of that) you must not start mixing technical aspects. Having said this, Login is not a business use case. A use case describes in short terms the added value which an actor receives when applying it. On a business level, a login is just a constraint since it does not add any value.
As an advice:
Start with use cases on a pure business perspective.
Think what actually is added value.
Which are the stakeholders?
What are their requirements?
Which requirements can be synthesized to use cases?
Only after that start a technical design. In that you may use use cases on a technical level where you may describe a Login use case as part of an authentication sub-system.
Should you not include some kind of system, whereby user and server is outside of it? My teachers always commented on involving the system.
List all the users outside the system. The use case serves as an answer to:"What will the system do?". Is the database used by external users/systems? In that case it's better to represent it as a seperate actor.
Perhaps an idea to write a full use case before making a use casediagram.
Two things are not according to UML:
The include dependency should have an open arrowhead pointing to 'selct file'.
The word include must be surrounded by «guillemets»
Recommendations:
Use a consistent naming convention for the use cases. It is common to use imperative style, with at least one verb and one noun e.g. "Select file" and "Choose favorite files".
Draw a system boundary (rectangle) around the use cases, leaving the actors outside of the boundary. Enter a descriptive name inside the boundary, e.g. "Android app".

Would you show things an Actor cannot do on a Use Case diagram?

On a Use Case diagram can you show things that an actor cannot do, for example because they won't have permissions to do it?
Or is it just implied due to the fact that they won't have a line joining them to the particular use case?
If the Use Case you are diagramming is the case where an actor attempts to do something that is not permitted and is then denied, then yes, I would show it.
Otherwise, I would stick to only including things that are actually part of the use case.
No. An Actor would be connected to everything that he can do. If the Actor can't do it, then it's not shown.
This is what alternate paths are for. The basic path (a.k.a. happy path) will show what happens when the correct Actor initiates the Use Case. In the alternate paths you can show what happens if the wrong Actor attempts to initiate it.
You might model Role actors that can do the task. You could then have another use case that has the original actor attempting to acquire the given Role.
IMHO this question and most of the answers give a wrong impression about the way use cases should be used.
Use case was intended as a requirements technique that uses natural language. It is most and quite effective that way.
It can be a thoroughly destructive technique when it is combined with too much UML/modeling. Structured modeling of use case texts for example by modeling main and alternative flows using UML Activity Diagrams is a tried and tested way for example to create Use Cases of Mass Destruction.
A use case diagram can be useful but we should remember the purpose of use case as a technique which is first and foremost to identify the user goals a system should support. Subsequently we can capture more details using natural language in use case texts using main flow, alternative flows etc.
Using diagramming tools we can visualize some simple information:
- For each user goal we can create model element type Use Case.
- Show system boundary using a box for the system with use case elements in it.
- Create a relationship between actor and use case to show the actor has a particular goal against the system.
Keeping an up-to-date list of actors mapped to goals is however of secondary importance. Doing a stakeholder analysis, drawing up lists of actors is a means to identify the users goals. After user goals have been identified it is strictly speaking not longer necessary to keep the lists of actors around.
If we are asking questions about how to put user permissions in a use case model we are most likely trying to capture too much information. We should abstract model elements away so that the model does not try to answer/capture these type of detailed design questions.

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