Is there a place I can go and look at some UX templates for user dashboards? Show a customer's orders history, address, stuff like that?
I wasn't sure if you meant a dashboard for the user or one used by the business showing user data. These are the latter - they may give you some inspiration, however, regardless of which you are looking for.
Business Porn: The Company Dashboard
Fun with LCDs
Still not quite what you're looking for, but closer:
Information Dashboards
Related
I have created a use case diagram for site similar to oDesk.
Site description: the place, where freelancers can find suitable jobs accordingly to their skills and pricing demands and where employers/clients can find suitable freelancers for their job postings with necessary skills and for stated price.
The goal of the site owner is: get income, by means of taking 10% fee from every payment made from employer/client to freelancer.
Have a look at the link below. Will be happy to hear any comments and advices!
I'm new here, but this question looks suitable for Business Analysts. This diagram does make sense. From my point of view, i would have added a "user" role (generalization of "employer" and "freelancer)". And aligned functions similar to "freelancer" and "employer" with "user" role.
From use full functionality point of view (it is what UseCase defines) your diagram is almost perfect. BUT, remove login usecase (it is not service..no body use system to login. Login is precondition for accessing security website functionality). Separate profile manage, block profile and other administration services (usecase) from the rest and build new diagram for them. There are mix of incompatible use cases at the same place.
Your "Make Payment" use case is off. You have it so that only the Employer doesn't make payments to anyone except possibly himself. Consider making the two types of payment into specializations of Make Payment (remove all the extends and includes except from the Make Payment to the Process Transaction), associating the Employer with the main use case, and associating the Site Owner and Freelancer each with the appropriate specialized use case.
Also, as Vladimir says, you might consider splitting this up into multiple diagrams.
My primary question is: Can connected apps add relevant information to venue pages?
I am a coder and avid Foursquare user. The basic information about venues is cool (location, photos, tips, etc.), but while I have my meal (in the case of a restaurant) I'd like to have more to read about the venue, such as the back-story, i.e., what's the history of the place, when was it founded, by who, and other interesting facts about the venue.
I thought connected apps would be the answer and that perhaps I could write a simple wiki to integrate with the venue page for users to provide their knowledge about the venue. But it seems from what I've read that's not the the intent of a connected app or the API. Am I correct is this assumption? And if so, can this idea be dropped into the Foursquare suggestion box? I think it would make a great value added feature - especially for us nerds who like to read.
This is a great use case for connected apps. Connected apps can reply to check-ins with up to 200 characters of text, and a link to more content. This can be used to provide additional information about the venue. Take a look at https://foursquare.com/apps/ to see examples of connected apps, and the kinds of responses they give to check-ins.
David of the foursquare-support-Team directed me here to leave my question for answering here...
We are currently thinking about publishing our own venues on foursquare - about 1000 of them and more to come. We would love to offer a mayor special like "50% off the bill".
Getting the information, that the mayor just checked in: No problem here - already tried to implement that and it works.
But as we are going to give money away with our 50%-special, we absolutly need to be shure, that the person who checked in is certainly inside the venue.
The current fraud-detection does not work good enough for us - today I checked into one of our test-venues, when I was about 25km away. No good :(
Here is one solution I would love to see implemented at foursquare to solve our problem:
If "trusted checkins" are enabled, the venue can still be visited by searching for it or using its URL. When checking in this way, you are awarded the regualr points, but you cannot gain any mayorship or badge (like when checking in via the mobile foursquare website).
By using an API-call, a trusted-checkin-id is generated (for example venueid_token), that can be displayed to the user by a QR-Code, NFC-Tag, etc. When this special venue-id is opened, checkins are "trusted" and are rewarded with mayorships, etc.
Upon calling the same function again, a new trusted-checkin-id is generated (venueid_newtoken). Using this new id to checkin, you get all the benefits. Using one of the old special-checkin-id, will not give you those perks.
Of course, trusted-checkin-ids can only be generated by an account associated with the venues in question.
Using this - I think quite simple system - we could present our users QR-codes to checkin and be shure, they cannot cheat.
Additionally, the beauty of this soultion is, that it won't require any change in the mobile applications already deployed by foursquare. Everything can be done directly on the foursquare-servers.
I would love to hear from you girls and guys at foursquare-engeneering-hq.
Cheers,
Martin
Users are able to check in to venues anywhere, but if they're physically far away the check-in won't count towards specials unlocks or the mayorship. So while your check-in "succeeded," it didn't actually contribute towards you unlocking the special in any way.
These check-ins also don't count towards the merchant statistics, so you can look at the merchant dashboard for the venue and confirm that the "far away" check-in was not counted.
Actually, this is how Foursquare works. They allow to checkin from far away. There's currently no know way (at least for me) to avoid it. Could you please explain in more detail, what are these 1000 venues you're going to add and why do you need this 50% major-bonus for all of them?
The only way I could think off to do what you want is to create a custom application that would use FS api to post checkins, etc, but will have additional check based on location and some custom equivalent of mayorship. Basically that's what we've done to avoid fake checkins - additional location check inside of our app.
How can I communicate in a very simple and effective way the path the user takes through my application?
I'm currently working in a Ruby and Rails environment, so I tend to visualize my application in terms of RESTful URIs. So for example, if I want my users to sign up, I could match a new route called /users/new. The thing is, I would like to see beyond that specific action, and visualize how many pages or forms does it take to create an account and some business logic associated with the process in general. In other words, I'd like to see a mix of a workflow diagram and some implementation details (at an interface level).
I was thinking in showing mockup pictures wrapped in boxes, and relate them through arrows with their corresponding GET, POST, PUT, DELETE methods and URIs attached to them. I think it is a good idea, but I haven't seen examples yet that inspire me.
In your experience, what helps you see the big picture? Balsamiq mockups allow to define links and navigate through the app, but it doesn't help to conceptualize.
Have you thought of using a mind-map? You could try the free FreeMind
If you stick with UML, you could consider an Activity diagram.
I think you're on the right path. Showing different screens with possible combinations of users' transactions between them is a good technique. Basically you would be able to show user's flow through your application and stress out decisions a user will make on the way.
The good example for it was presented here http://vimeo.com/43869717
This technique called Storyboarding. You should be able to find some examples. But the one I mentioned above is one of the best Storyboarding techniques. I use it all the time to show the big picture and present application workflow from user perspective to my team.
The talk of internet town today is the SNAFU that led to dozens of Facebook users being led by Google search to an article on ReadWriteWeb about the Facebook-AOL deal. What ensued in the comments tread is quickly becoming the stuff of internet legend.
However, behind the hilarity is a scary fact that this might be how users browse to all sites, including their banking and other more important sites. A quick search for "my bank website login" and quickly click the first result. Once they are there, the user is willing to submit their credentials even though the site looks nothing like the site they tried to reach. (This is evidenced by the fact that user's comments are connected to their facebook accounts via facebook-connect)
Preventing this scenario is pretty much out of our control and educating our users on the basics of internet browsing may be just as impossible. So how then can we ensure that users know they are on the correct web site before trying to log in? Is something like Bank of America's SiteKey sufficient, or is that another cop-out that shifts responsibility back on the user?
The Internet and web browsers used to have a couple of cool features that might actually have some applicability there.
One was something called "domain names." Instead entering the website name over on the right site of your toolbar, there was another, larger text field on the left where you could enter it. Rather than searching a proprietary Google database running on vast farms of Magic 8-Balls, this arcane "address" field consulted an authoritative registry of "domain names", and would lead you to the right site every time. Sadly, it sometimes required you to enter up to 8 extra characters! This burden was too much for most users to shoulder, and this cumbersome feature has been abandoned.
Another thing you used to see in browsers was something called a "bookmark." Etymologists are still trying to determine where the term "bookmark" originated. They suspect it has something to do with paper with funny squiggles on it. Anyway, these bookmarks allowed users to create a button that would take them directly to the web site of interest. Of course, creating a bookmark was a tedious, intimidating process, sometimes requiring as many as two menu clicks—or worse yet, use of the Ctrl-key!
Ah, the wonders of the ancients.
The site could "personalize" itself by showing some personal information,
easy recognizable by the user, on every page.
There are plenty of ways to implement it. The obvious one:
under first visit, the site requires user to upload some avatar,
and adds user's id to the cookies. After that, every time the user browses
the site, the avatar is shown.
When I set up my online bank account, it asked me to choose from a selection of images. The image I chose is now shown to me every time I login. This assures me that I am on the right website.
EDIT: i just read the link about the BoA SiteKey, this is apparently the same thing (it sounded from the name like a challenge-response dongle)
I suppose the best answer would be a hardware device which required a code from the bank and the user and authenticated both. But any of these things assume that people are actually thinking about the problem, which of course they don't. This was going on before internet banking was common - I had a friend who had her wallet stolen back in the 90s, and theif phoned her pretending to be her bank and persuaded her to reveal her PIN...
When the user first visits the site and logs in, he can share some personal information (even something very trivial) that imposter sites couldn't possible know - high school mascot, first street lived on, etc.
If there's ever any question of site authenticity, the site could share this information back to the user.
Like on TV shows/movies with the evil twin. The good twin always wins trust by sharing a secret that only the person who's trying to figure out who the good twin is would know.
You cannot prevent phishing per-se but you can take several steps each of which do a little bit to mitigate the problem.
1) If you have something like site-key or a sign-in seal, please ensure that these cannot be iframed on a malicious website. Just javascript framebusting may not be enough as IE has security="restricted".
2) Be very consistent about how you ask for user credentials - serve the login form over SSL (not just post-back over SSL). Do not ask for login on several places or sites. Encourage third parties who want to work with user data stored on your site to use OAuth (instead of taking your user's password).
3) You should never ask for information via email (with or without link).
4) Have a security page where you talk about these issues.
5) Send notification on changes to registered phone, email, etc.
Apart from above, monitor user account activity - such as changes to contact information, security Q&A, access, etc (noting time, ip, and there are several subtle techniques).