I'm making chatbot with Dialogflow using console and client library api.
I created entity(Composite entity) that have a location data.
And I have a intent using my custom location entity as a required parameter.
That entity consists of 3entities(each entities is map entity)
Like this:
#step1:step1
#step2:step2
#step3:step3
United States(step1), New York(step2), xxx(step3)
(The next step, the smaller the area.)
And if User typed only one step, have to next step.
So far, example scenario is:
Agent: Please type location
User: New York
Then, Return some data by querying the database using location data.
But if many step1 data has New York(step2), I want to listup step1 and show user it as a required parameter.
What I want is:
Agent: Canada, UK, US has a New York, Please select one.
User: Canada
So, I want to create dynamic required parameter, like above case.
Is there any good idea for solve this problem?
It's okay if it's not a way to implement the required parameters.
If I understand correctly you want to should create dynamic response.
When you follow the documentation to fulfillment. There is example there:
For example, if an end-user wants to schedule a haircut on Friday,
your service can check your database and respond to the end-user with
availability information for Friday.
So this is very similar to your use case, when you get "New York" you have to query for possible choices. You have to follow this documentation.
Related
I am new in google action and I am trying to implement google action for my aquarium shop app
And I need to response for delivery available location queries
so I added available city details in Training phrases but my problem is if anyone asked with any counter name it is responding delivery is available in $geo-country but I need to replay if $geo-countery is not India then sorry, we don't provide delivery in geo-country How to do this?
Making an else case through the UI in Dialogflow isn't the easiest way. The easiest way to show different result for certain types of values would be to use fullfillments. With fullfillments you can handle the interaction of an intent through code. For small projects Dialogflow provides a code editor in which you can put an if statement that would show a different response for this intent.
An example of how to setup an intent which works with parameter input using fullfillments can be found here
Using the inline editor you can write logic that will check if user mentioned India as a parameter for your intent and then change the response to what you want.
The best way I found to create and if/ else type of response in dialogflow is by using sys:any specially if you already have an entity defined. Just create for example
Phrase: Do you deliver in Canada and mark canada with an entity so all of the values in that entity will be matched as valid delivery countries.
then create another phrase: Do you deliver in India and mark india with the sys:any entity. Indicating that any other value outside of your entity values will be a non valid parameter.
Then create two text responses. One will say yes we deliver in $parameter-name and the other will say no we dont deliver to $parameter-name
$parameter-name = the name you want to use for your variables.
Hopes this help
I have been working lately with Dialogflow to make chatbots to do some simple tasks. For instance with webhooks and youtube api where the user ask to show him a video and then the bot just answers with the youtube video url.
E.G.
USER SAYS
Show me Neil young harvest moon
AGENT SAYS
Here you go : https://www.youtube.com/watch?v=n2MtEsrcTTs
I do this by using a custom Entity I called "YoutubeQuery" I checked "Allow Automated expansion" and unchecked "Define Synonyms" then I just added 2 values "Kavinsky Night Call" and "Indigo Night Tamino"
In my Intent I just made a couple of training phrases like these:
And everything works.
Now my issue is with a new Agent which I called Orders
I want just to get Order Id's from the firestore database, but before getting there I'm running in kind of a huge problem
I defined the order's ID entity just like the one with the youtubeQuery. And I added some example Order ID's , I want them all to Start with OD and have 4digits after example (DX0001,DX0009,DX9999)
Afterwards I made the intent
Now unless I give the EXACT order ID's from the traininphrase or the ID examples I defined in the Entity it will always give me a response with an empty parameter OrderID
I start my intent by saying "my order" then I get prompted with "What is your ID?
So when I give an ID that has not been used in the training phrases of the Intent I get an empty value in the parameters like this:
But when I give an ID that has been used in the training phrases like for instance the first one DX0808 it does work...
How can I make this work without adding all the possible order id's ranging from DX0001 to DX9999 in the training phrases or the entity.
I mean it does work for my youtube query, I can put anything there it does "catch" the value. Any help please?
It looks like the required parameter is the problem here, my suggestion would be to:
Create intent to get the order id in one sentence without reprompt (turn off required on the order id) and id is always present, ex: "my id is DX0402". Include training response where only ID is provided like "DL3932", ex. below:
Set other intent for scenario when customer wants to provide the id but it is missing, for ex. customer says: "my id" and make your bot ask for the id as an response ex. "ok, provide me your id"
If you do it, in case user doesn't provide the id, intent 2 will be triggered and after id is provided you'll trigger intent 1.
Hope this makes sense.
I am writing you to ask a question about Dialogflow fulfillments.
I am trying to create an agent for Google Home and my backend is basically a web hook implemented in TypeScript.
In the conversation that I designed, the user requests to the agent to perform an action, providing a category as paramter. Now, the set of possible categories can vary through time, so I am using the entity type #sys.any to detect the parameter.
My problem is that, when on the fulfillment I try to identify the specific category on which the agent needs to take action, it may be the case that the requested paramter matches multiple cateogries, so I'd need a followup intent to ask the user to clarify which is the actual category it wants to select.
E.g. the conversation could be the following:
Agent: 'Welcome.'
User: 'Do action on **category**'
Agent: 'I have found **categoryA**, **categoryB** and **categoryC**. Please specify which one you want to select.'
User: 'Select the second || Select **categoryB**'
Agent: 'Great, action performed on **categoryB**'
Now, I was able to build this conversation using followup events and contexts: for example I created two followup events, one that detects the numbers and another that detects the text, so the user is driven on one or another depending on what it says (if the user says 'The first', a number is detected and in the backend I cycle the categories selecting the one that is associated to that index. I do a similar operation if the user says "categoryX", but inside a different intent).
What I want to understand is: what is the proper way to achieve that kind of conversation through the Node.js fulfillment API?
Thank you for any help.
From your description - you've done precisely the right thing (although you don't need followup intents).
When you reply with the options the user has, you include a Context that may contain the array of possible results. You then create Intents that have this as an Input Context, match either the index of the array (lets call this the match.index Intent) or by name (the match.name Intent).
In your webhook, the match.index Intent would determine which category was actually chosen, and then call a function that takes care of that category. Similarly, the webhook for match.name would take the parameter with the name and call the same function to take care of that category.
Dialogflow offers a pre-built agent called "Maps" that helps to catch the location from user's statement. This Maps intent resolves the location and returns data such as
City name (when I search for Google, Chicago)
Business name (when I search for Chennai)
subdomain-area (when I search for "where is saidapet")
admin-area (when I search for Schaumburg)
What is the logic behind this Agent?
Is there any schema defined anywhere so that I know which field to expect for a given search?
Is it possible to get lat/long part of this response?
Appreciate any thoughts.
When you use one of these prebuilt agents, you are basically creating a new agent of your own based on a Google-provided samplete/template. Click on the intent definitions and you’ll see what parameter names they map things to. You can also change these names, add parameters, remove parameters, edit the list of example utterances, etc. What you don’t get is example fulfillment code - your on your own to do something useful with the intents Google has provided in these samples.
I have created a bot using Dialogflow (api.ai) and integrated it with Facebook messenger. I want to get the parameter values from user: like city, date (today, tomorrow) by using the quick reply feature of messenger, where user is presented with select-box like options, and can tap on one of the options. The required parameter receives the user-tapped value, saving the user from typing it manually.
I cannot find anywhere in documentation any way to fill up parameter values (slots) using quick replies. There is an option to give quick replies in response section, but the response section is called on fulfilment, and if I take user input in response, then I have to create another follow up intent to process the user-response further, because the current intent gets fulfilled after response.
If I add quick replies in the response section, then I have to create multiple levels of follow-up intents. Ex: I take city input in one intent, and give two options to user (like New York, Delhi). Then I have to create two follow up intents, each for handling one reply (New York and Delhi), and then for each follow up intent, I will have to create more follow up intents to get more parameter inputs. Below is the flow diagram of this case. --->
This can get pretty complex when more levels are added! Amazon Lex has this feature of filling slots using quick replies. Can't I just fill up parameter values directly using the quick replies like Lex?
You don't have to go this far. There is a simple way of using entities & prompts in dialogflow.com. The workflow can be: Weather(intent)->quick reply(New york/Delhi)->City(intent) use entities here->quick reply(Today/Tomorrow)->Use different intents here for today & tomorrow as you will have different responses. You don't need to create different intents unless you have different responses. User says can have different parameters for which you can define different prompts as well. This will again reduce your complexity of creating follow-up intents. Let me know if you need more explanation on this.