I know it sounds like a ticket meant for the Azure or Mailjet support directly but it's super hard to contact them on that topic.
Maybe someone has faced the same issue and could provide some guidance on how to workaround that.
Mailjet has recently announced that they would stop supporting Azure's integration. It basically means that Mailjet users who had a subscription through Azure need to dissociate their account.
The full procedure is described here: https://documentation.mailjet.com/hc/en-us/articles/360043317814-Azure-migration-guide-
My problem is, I can no longer manage the Mailjet resource on the Azure portal as it keeps giving me errors when opening it (see the dump below).
It's a pretty generic error which seems to mean that the resource is no longer available while it should:
{ "shellProps": { "sessionId": "...", "extName": "Microsoft_Azure_MarketplaceApps", "contentName": "AppServiceCommunicationPreferencesFormPart" }, "error": { "message": "Error loading your content", "error": 0, "code": null }}
I saw that Mailjet is no longer available on Azure Markeplace.
Do Marketplace resources break when they are retired from the store?
If someone ever encountered this specific error or if an experimented Azure user could see in it a more generic Azure error, any help is welcome.
have the same experience .. have now moved the mailjet environment to their own environment.
have also been in contact with microsoft and it appears that it is often the case that when products are removed from the marketplace, they no longer function properly.
there is certainly a chance that this is causing the problem!
After trying to get an answer from Mailjet's Technical, I couldn't wait any longer and simply decided to drop Mailjet in favor of another platform.
Given what Azure support told me, Marketplace apps are fully maintained by their publishers and the fact that the Mailjet management page stopped working was on Mailjet's fault. A shame to be sure, but that's a risk you must evaluate before going for 3rd parties on Azure.
Related
since 3 days, my "Microsoft Learn" account can not load azure sandbox anymore, I got this error message:
Unauthorized Sandbox use detected. Your sandbox has been terminated.
Actually, I did nothing, but visit a module called "Secure your Azure resources with role-based access control (RBAC)" in MSLEARN. in this module, by loading sandbox, it shows a different message, unlike other modules, i.e. "Loading Azure Portal...". afterwards, I find out my account does not work anymore.
In order to check this problem only for my account is, I have created another account, it works well.
I think my account has some problem, regarding my using. i did not find an answer in FAQ from Microsoft Learn
MS is currently resolving "abuse" of MS Learn resources, by crashing everything. You'll see other errors like:
no resources available...
policy denied...
...
New: I created another MS account and it works well. So it seems that MS has introduced some kind of quota per user usage of their MS learn sandboxes... Very stupid indeed, I'd like to pass tutorials at least with my Azure subscription, and now I can't mark tutorials complete and track the learning progress...
I am unable to create sendGrid in azure. I can't get pass review legal terms. the console give's me this error:
Subscription ID: 0bccce40-dd06-4ae7-8069-b75f37b14445
Products: Sendgrid:sendgrid_azure
GetSpecsCosts status code: BatchFailed
Ratings API error code: BadRequest
I have contacted sendGrid support and they direct me to azure. To get any technical help from azure i need to upgrade my support plan :(
Has any one else had this issue resolved?
According to this thread on the MSDN Forums, you should raise a support request here with
Problem type: Marketplace Onboarding
Category: Technical Marketplace query
Next to this, you have a couple of ways to get Azure support without upgrading your support plan.
Twitter
This is the simplest and probably fastest way to contact Azure Support. They're really fast and can help you with most issues or direct you to the right channels when they can't.
MSDN Forums
You can search the Azure MSDN Forums or post your question there.
Stack Overflow
You can search Stack Overflow or post your question there. 😊
All options
Review all your Azure Support options here.
Status
By the way: I just tried creating a SendGrid resource in Azure and everything seemed to work fine. This means it doesn't seem to be an Azure issue, so there might be something wrong with the data you provided, or the rights you have, or ...
Unable to Create web app bot from Azure portal.
Getting error like this "We're having problems communicating with the server. Click to contact Azure Support."
I have tried near 5 different location but the result is same.
Can anyone help me in this.
The issue was mitigated. Could you please re-try and let us know?
Kindly review the Service health page on the Azure Portal to find more details on this issue.
The ‘Service Health’ -Service issues view shows any ongoing problems in Azure services that are impacting your resources. You can understand when the issue began, and what services and regions are impacted. You can also read the most recent update to understand what Azure is doing to resolve the issue.
This morning I am getting the following message "This account is on a deprecated billing system. Contact Support to move it to the new system." when I open my subscription blade in the portal. When I try to submit a billing support ticket it just hangs while trying to bring up a support plan, which should not be necessary for a billing question anyway. For now it appears that the subscription is still working, but this seems like it will go badly. Please advise.
Looks like there is an outage in Azure: https://twitter.com/AzureSupport/status/1036970068058562560. All you can do for now is wait.
There is simply no way to create a ticket in the technical assistance ticket portal, I get the same for the last 11 a.m.
I am having the same issue with one of the subscriptions I own. Getting the message: This account is on a deprecated billing system. Contact Support to move it to the new system.
By personal experience it should be a matter of waiting it out, since the resources on that subscription are completely offline and they are not even in the affected region. To follow progress on it go to status.azure.com or follow them on twitter Azure Support. 41 minutes ago, there is still no definite resolution.
I maintain a family web site on Azure on my spare time. For a small fee, we have purchased a custom domain name to make it more "professional".
Unfortunately, the credit card associated with the susbscription has expired and since I was not actively monitoring the dedicated mail account I had created for this purpose, the susbscription has now been deleted (the susbscription is actually disabled in the portal, but the mail from Azure says that I need to create a new subscription if I want to change my mind).
In a matter of minutes, I registered a new subscription and thanks to continuous deployment, I could deploy the Web App from sources that I had kept on a GitHub account. However, an attempt to bring an external domain to the Web App fails with the reason being that the said domain is already in use by another Azure web site (presumably, the old Web App from the, now deleted, subscription)
A quick chat with the #AzureSupport team on Twitter, they suggested I file a support request from the Azure portal. However, since this is not a professionnal susbscription, I do not have a support plan. I see that support costs 25 $/month for at least 6 months in my situation.
This seems a bit too costly, like an order of magnitude higher than buying a new domain name for several years. At the same time, I don't understand why the deleted account is still locking the custom domain name. And it seems unfair that I need to pay to recover a domain name that I own but am unable to benefit from because it is associated with a Web App in a disabled Azure subscription!
Please, what are my options?
PS: Even though this is not a programmatic question, I post here because that's where Microsoft recommends to obtain community support. I have also posted a similar question on an appropriate MSDN Forum but the answers there are not satisfying.
Unfortunately on a technical level this will be something that can only be rectified by Azure support. Since you no longer have access to the account they will need to delete that domain association.
It is excessive that you are required to pay for a six month support contract to resolve an issue that is clearly an issue with the way Azure decommissions subscriptions.
The problem you now have is that you can't use Azure to host this domain until that association is removed. Your only options are to either have the complexity of using a VM or to move your site to AWS etc.
If you make those points to #AzureSupport team, maybe they will process it for you. Point them to this question and ask them to help you to keep using Azure.