How to register Azure bot conversation traces - azure

I have an Azure Bot Web App created from QnA Maker.
I'm using it in Teams and using the test in QnA and web Chat from Azure.
I was trying to get the answers that the user made to the bot. But in the Insight resource I'm only able to see Custom Events for each conversation that a user began. It's like the insight is not registering traces at all.
How can I set the bot or either the insight to register traces?
thank you in advance.

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