Is there a way we can trigger AWS Lambda function from Microsoft Teams. what I wanted to achieve is that stakeholders be able to approve merge requests from MS teams or maybe give an approval on Production rollout.
Is this connection possible at all?
Please help
Yes, this is definitely possible, but there are a bunch of things you need to do to get a full working solution, so it's hard to give it all in one answer here. Here are some guidelines to get started though:
You need a something for the user to actually "Approve", and way to do this. A common approach is to send a "Card" to Teams, which can have an "Approve" button. There are a few different kinds of cards, and different ways to send them to Teams, including a Bot, Flow/PowerAutomate (which uses it's own Bot behind the scenes) and incoming Webhooks.
When the user clicks the "Approve" (or "Reject") buttons, you need a way to handle the action (to link the button click to AWS).
If you've built Bots before, this might be the easiest option. If you want to use Flow/Power Automate, that's another option (see here for more information about important changes due "this quarter" - I'm not sure if they're released yet). If you've not used any of these, your best bet might be:
Configure an Incoming Webhook
Send a Connector Card with a "Post" button
Set the POST url to be your AWS Lambda
Related
Update: June 30, 2020
After more testing, I have details that might help someone recognize my problem.
The issue seems to be that Slack is sending data to Azure Bot Services, but that data isn't being forwarded to my code. Ive been able to use the Bot Emulator without any problems and the Azure Web Chat works fine.
I know that the Slack configuration for the OAuth Redirect URL is correct (I was able to add my bot to Slack) and the Request URL for Events is correct (they sent the 'challenge' and it's verified). I've subscribed to the exact Scopes and Events that are in the Microsoft documentation and I've verified that the Interactivity and Events options are enabled.
When a user types text in my bot's Slack channel, my app receives "message" activity and my code can send a response, so it looks like Microsoft can communicate end-to-end for normal messages. I do not receive any data when users first join my bot (like a ConversationUpdate) or if they click a button in a dialog. I can see Slack sending data when a button is pressed, it just never arrives.
As a test, I copied the Messaging Endpoint from my Azure bot settings and pasted it into Slack's Interactivity "Request URL" and when I click a button in Slack I can see the data that Slack is sending (sadly in a format that my code can't handle).
Original Post
I have a Bot Framework app (v4) that I've written in nodejs. It works well and I have an ActivityHandler that responds to people being added to a conversation and when they send messages. I was able to get pro-active messaging functioning and everything was great until I tried to get interactivity working.
I started off using some sample button code from Microsoft's documentation:
let reply = MessageFactory.suggestedActions(['Red', 'Yellow', 'Blue'], 'What is the best color?');
await turnContext.sendActivity(reply);
This works fine in the emulator, but in Slack it renders as a bulleted list. It looks like that's the way that "suggested actions" are handled in Slack.
I changed my code to use a "hero card":
let card = CardFactory.heroCard(
'What is the best color?',
undefined,
CardFactory.actions([
{
type: 'imBack',
title: 'Color Red',
value: 'Red Value'
}
])
);
let reply = MessageFactory.attachment(card);
await turnContext.sendActivity(reply);
This works okay in the emulator, except my app thinks the user typed "Red Value" and the button stays on-screen and is still clickable. I might be able to work around that, but the button doesn't work at all in Slack. It is rendered fine, but I don't get a notification in my app.
Clicking the button shows an HTTP request to:
https://{MY_SLACK}.slack.com/api/chat.attachmentAction?_x_id=f8d003c3-1592436018.632&_x_csid=NcWi3y50lFU&slack_route={OTHER_SLACK_STUFF}
And I can see that the request POSTs all sorts of data including:
payload: {"actions":[{"id":"1","name":"imBack","text":"Color Red","type":"button","value":"Red Value","style":"default"}],"attachment_id":"2","callback_id":"{MAGIC_NUMBER}:{TEAM_ID}","channel_id":"{CHANNEL_ID}","message_ts":"1592435983.056000","prompt_app_install":false,"team_id":"{TEAM_ID}"}
I'm not sure how to see anything useful in the Azure Portal - the analytics option for my bot doesn't seem to work and the activities option only says "Write a Bot Service". I don't see any sign of the message going from Slack to Azure.
I'm developing locally and configured ngrok so that my messaging endpoint in Azure could be set to https://69fe1382ce17.ngrok.io/api/messages On the Slack side of things, I've configured the Interactivity Request URL to be https://slack.botframework.com/api/Actions The Event Subscription Request URL is https://slack.botframework.com/api/Events/{MY_BOT_NAME}
What I would like is a set of buttons with different options and when the user clicks one, my bot gets some sort of "value" instead of message text. I'd also like for the button to go away so the user can't send repeated commands. It would be nice if the hero card collapsed with just the prompt being displayed.
Are there any interactive options that work for Slack and other channels?
Thanks!
Lee
I know linking to another site with no additional detail is frowned upon, but I don't have enough expertise to answer your question. I suspect the link here might move you in the right direction:
Choice Prompts are not translated over to Slack format #3974
Good luck!
Your question is multifaceted so I'll try to break it down into smaller pieces.
What's the deal with suggested actions in Slack?
Suggested actions are not supported in Slack, but the Bot Builder SDK thinks they are. This is a longstanding bug. I've just reported it again on the docs page you linked: https://github.com/MicrosoftDocs/bot-docs/issues/1742
This means you would encounter problems if you were trying to have the choice factory automatically generate the right kind of choices for your channel. You're not doing that, so you should be fine. Hero cards are supposed to work in Slack.
Why aren't hero cards working in Slack?
First I need to mention that hero cards only work with the Slack connector and not the Slack adapter. You seem to be using the connector so you should be fine.
I suspect your problem is related to how you've configured your bot's settings on the Slack side. There is a step in the Bot Framework doc that seems to be important if you want to get buttons to work. If you've followed the doc exactly and you still can't get buttons to work, it may be worthwhile to dig into the Slack API documentation.
How do I only allow a button to be clicked once?
You can update or delete the activity. There's no easy way to do this, but if you voice your support for my cards library then it can be done for you automatically.
The Slack connector actually puts a lot of relevant information in the incoming activity's channel data, and you can use that to figure out what activity the incoming activity came from. That would take some experimentation on your part.
There's another approach that works on more channels than just Slack. It's real complicated, but if you wanna tackle this then here are the basic steps:
You need to put an ID in the action data to help your bot identify the action.
You need to save the activity ID that gets returned when you send the action to Slack.
You need to associate the returned activity ID with the ID you put in the action data.
You need to retrieve the activity ID using the action data ID when the user clicks the button.
You need to use that activity ID to update or delete the activity.
Unfortunately there's no centralized guide to help you do this, but there are many examples explaining it scattered across Stack Overflow. Here is a good one: https://stackoverflow.com/a/55174866/2122672
Hi StackOverflow community:
Hope everyone is as well as possible during this current pandemic. We're developing an AI-based system which needs to collect inputs from various sources, including MS Teams. For example, we need to be able to trigger an API call when someone clicks on a 'channel' or a 'chat', when they click on a link which takes them outside of MS Teams (for example, they click on a weblink which takes them to a website), when they post in a chat/channel and so on.
Given that this program will be used by many non-technical users, we don't want the user to have to initiate the API call - it has to be done automatically.
I was hoping please that some people would be able to let me know which actions can/can not trigger API calls and outgoing webhooks? And the best way of automatically triggering the API calls when these events occur?
Any help would be greatly appreciated!
Josh
We are having two teams building two bots for our Facebook fanpage. One is for customer service and the other one is for a quiz campaign. Can we have the two bots on the same fanpage? Will there be any conflicts such as the custom menu?
The short answer is YES!
However unless managed correctly there will be conflict.
I know it is possible to use one chatbot built on ManyChat and another on Flowxo.
I need to ensure that I LIMIT the "keywords" in ManyChat so that ManyChat does not respond and allows FLOWXO to respond.
In my situation, I am using the Pro version of MC to get users subscribed and to further broadcast to them or subscribe them to a sequence. I pass over the conversation to Flowxo for integrations to third party software and for the basic conversational aspect of the chatbot.
Passing the conversation over from one chatbot to the other takes some manipulation of the use of keywords and Flowxo's "unrecognised phrase" flow.
I will post the link to a blog post when I get around to writing about how I did it.
Another issue as you pointed out is the Greeting and Welcome text. I have not figured out a way to control this and as it turns out with my chatbot, users always appear to enter into the chatbot via ManyChat which fortunately for me is exactly what I need.
I would like to know if this is possible to add new payment method for Bigcommerce. I tried to contact their support without any luck. If anyone is familiar with bigcommerce and know if this is possible, i would appreciate any advice.
I already read their API docs and didn't found anything useful - only method to obtain list of available payment methods.
I already tried to signup for their partner. Without any luck.
We've done this before for a couple stores to allow clients to process payments through their own processor. The way we achieved this, is essentially through the following high-level steps:
Allow payments by Check (or similar offline method). We are going to replace this with the custom processor.
You'll notice that if you attempt to checkout via Check, that BigCommerce automatically creates the order for you, but sets the order status to Awaiting Payment. Upon submission the user is automatically sent to a 'Thank You' Order Confirmation page that contains both the Order ID and some payment instructions (such as where to send the check to).
Here's the trick -- Modify this 'Order Thank You' page to prompt the user for her or his credit card information. A simple HTML form will suffice here, performing the actual request via JavaScript.
Once you have the user's credit card data, you can then POST it to your own external server, where you would connect to and send data to whichever processor you are using. Additionally, you should make sure to send the Order ID to this program, so that you can connect to the BigCommerce API to load billing information, and then subsequently adjust the order status to either approved or declined depending on the response from your processor. Finally, you should send back some sort of response to the client to inform of the result of the charge attempt.
That's pretty much it in a nutshell. The way you integrate with the payment processor (step 4) is unique to whichever processor you are using. I hope this makes sense.
Although opinion based, I'm a huge fan of serverless technologies, and would suggest looking into AWS Lambda + AWS API Gateway. The benefit here is that you don't need to worry about creating an infrastructure or the associated concerns of security and scale. Rather, AWS Lambda allows you to simply upload your software, and allows it to be executed via an HTTP request to some defined endpoint set through the API Gateway. Lambda will scale automatically for you, and you don't need to worry about system level security concerns - only security at the application level. It's truly a set and forget setup, and a bleeding edge technology. Not to mention dirt cheap!
Implementing a new payment method is unsupported and requires hacky workarounds since we implement payment gateways via the core app. You can do this on blueprint by using an offline payment method and then using the API to update payment statuses, etc. I'd recommend using ActiveMerchant if you do wish to go down this path.
In my app I have a user hierarchy in form of a tree of users
A user can send a notification to all its subordinates, including indirect.
What is the best way to achieve this with Azure Notification Hub?
I see I can choose between either registration management from device or from backend.
Leaving aside the security, I don't see too much of a difference for my scenario. I guess the tag is the user id.
If 100 users need to receive a notification, I need to call 100 times to send the notification.
Is there a better way?
Yes, in general you are right - call 100 times. Do not use 'tag1 || tag2 ...' expression to reduce number of calls because it was originally designed for broadcast.
But for the particular case it is often possible to figure out much better way to implement the things based on some limitations (number of users, max hierarchy depth etc...) and other factors. So you could describe you application in more detailed way right here or contact Microsoft support or just email me directly or we even could setup phone or Skype meeting. What does work best for you?