DocuSign_eSign::ApiError: Bad Request - docusignapi

Question

I'm using the Docusign Ruby SDK to make calls on the API. I have my code working when pointed to the developer docusign, when pointed to prod I'm getting the DocuSign_eSign::ApiError: Bad Request error.
I have already gotten my integration key/client id approved in production and I've also already done the authorization grant part, where you allow the integration key to send envelopes on a user's behalf. This has been done in dev and production.
desc 'Perform API call to list envelopes'
task list: :initialize do
options = DocuSign_eSign::ListStatusChangesOptions.new
options.from_date = (Date.today - 10).strftime('%Y/%m/%d')
options.status = 'completed'
#list_results = #envelopes_api.list_status_changes #account_id, options
end
desc 'Build list results hash'
task build_list_hash: :list do
#list_results_hash = []
#list_results.envelopes.each do |list_hash|
#list_results_hash << { envelope_id: list_hash.envelope_id, status: 'pending', archive_at: Time.now + (86400 *30) }
end
puts "List results hash:\n #{#list_results_hash}"
File.open(ENV['MASTER_LIST_FILE'], 'w') { |file| file.write(#list_results_hash.to_yaml) }
end
I expect the output to be a list of envelopes which is what happens when running on demo.docusign
Update: Thanks for showing me how to get logs. It seems the error is with GetUserProfileImage
GET https://na3-app.docusign.net:8832/restapi/v2.1/accounts/91608b5d-d418-4c45-89f0-cd088504f99d/users/63757e15-8365-4fb9-9e7d-d9a8309f8e94/profile/image
TraceToken: 996d3b3f-2857-47d6-9d75-26a75b6b0a37
Timestamp: 2019-10-17T20:58:32.0932823Z
Content-Length: 0
Connection: keep-alive
Accept: application/json;text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5
Accept-Encoding: gzipdeflatebr
Accept-Language: en-USen; q=0.5
Authorization: Bearer [omitted]
Host: na3-app.docusign.net
Referer: https://app.docusign.com/preferences/security
User-Agent: Mozilla/5.0(Windows NT 10.0; Win64; x64; rv:69.0)Gecko/20100101Firefox/69.0
x-docusign-clienttransactionid: fa4e1202-09a4-431b-9abf-fe4d00acf565
x-csrf-token: c34f42c5aad288063afc8a6615be03c9
x-forwarded-for: 170.140.186.226, 162.248.185.11
x-docusign-authentication: {"IntegratorKey":"[omitted]"}
x-docusign-prettyprint: false
content-transfer-encoding: base64
x-forwarded-for-martini: 170.140.186.226
x-docusign-diagnostics: {"storedProcedureEventLogThreshold":"300"}
x-docusign-timetrack: CONN_START,2019-10-17T20:58:31.946Z;;REQ_SENT,2019-10-17T20:58:31.950Z;REST0_Start,2019-10-17T20:58:32.0620315Z
x-docusign-correlationtoken: fa4e1202-09a4-431b-9abf-fe4d00acf565
X-SecurityProtocol-Version: TLSv1.2
X-SecurityProtocol-CipherSuite: ECDHE-RSA-AES256-GCM-SHA384
404 NotFound
Content-Type: application/json; charset=utf-8
Content-Length: 95
X-DocuSign-ClientTransactionId: fa4e1202-09a4-431b-9abf-fe4d00acf565
X-DocuSign-TimeTrack: CONN_START,2019-10-17T20:58:31.946Z;;REQ_SENT,2019-10-17T20:58:31.950Z;;REST0_Start,2019-10-17T20:58:32.0620315Z;REST0_End,2019-10-17T20:58:32.0932823Z
X-DocuSign-TraceToken: 996d3b3f-2857-47d6-9d75-26a75b6b0a37
{"errorCode":"RESOURCE_NOT_FOUND","message":"The URL provided does not resolve to a resource."}```