The user is required to enter an ID number which populates a parameter and will then be used to look up a database. All IDs are 11 digits long and start with a 1 and a 0. How can I test the number entered by the user to ensure it meets these requirements and then reprompt if their entry is invalid?
The parameter is currenty a number type entity. Within the intent, it is a required parameter, the intent itself is first triggered by the user entering "MBTN" which is the name of the ID number. This number will be used to look up associated value in a database. The purpose of checking the validity before looking up the database is to reduce the number of wasted calls to the database.
I feel like this will require some code to put in place but am unsure of the best way to approach this in Dialogflow. Has anyone done anything similar?
You will have to use a fulfillment webhook to validate the ID. Please go through documentation on how to set it up:
Dialogflow Fulfillment using Webhook
Related
I am required to create a Java Script but unable to figure on how to proceed as I don't have that much of coding idea in OIM, can someone assist(below I have mentioned the scenario)
Scenario:
In OIM User Attribute Page, there is a User Field: 'Job Code' now we have experienced that there are some issues we are facing.
From the trusted source we are getting the correct data but as soon as it reaches OIM for few users we are getting random incorrect value. Value should be numbers (123456) which is present in the Database too and valid but for few we are receiving values like E?401#q something like this.
We are required to place a check to find users who are having these invalid Job Code entry.
Once detected, we need to trigger a email to the concerned team based on the User Type (Employee or Contractor) for employee it should trigger an email to a respective team and for Contractor we have to trigger to a different team to take action.
So, I believe we have to place two conditions here, can someone assist.
If you believe it only happens during trusted source reconciliation, then you can create Post-Process Handler on User Create/Modify operation to check the value which was posted into the DB as a result of recon event.
From this handler you can do all the things you need to do: mailing, fixing, etc.
For notification purposes I'd recommend to use built-in NotificationService, though it might be bit daunting, if you have little experience in OIM development. As an alternative you can do java mailing.
If you are not sure about the moment, when this "spoiling" happens, you can create a scheduled task, to be executed periodically, which will check JobCode values, to report invalid ones.
I have been working lately with Dialogflow to make chatbots to do some simple tasks. For instance with webhooks and youtube api where the user ask to show him a video and then the bot just answers with the youtube video url.
E.G.
USER SAYS
Show me Neil young harvest moon
AGENT SAYS
Here you go : https://www.youtube.com/watch?v=n2MtEsrcTTs
I do this by using a custom Entity I called "YoutubeQuery" I checked "Allow Automated expansion" and unchecked "Define Synonyms" then I just added 2 values "Kavinsky Night Call" and "Indigo Night Tamino"
In my Intent I just made a couple of training phrases like these:
And everything works.
Now my issue is with a new Agent which I called Orders
I want just to get Order Id's from the firestore database, but before getting there I'm running in kind of a huge problem
I defined the order's ID entity just like the one with the youtubeQuery. And I added some example Order ID's , I want them all to Start with OD and have 4digits after example (DX0001,DX0009,DX9999)
Afterwards I made the intent
Now unless I give the EXACT order ID's from the traininphrase or the ID examples I defined in the Entity it will always give me a response with an empty parameter OrderID
I start my intent by saying "my order" then I get prompted with "What is your ID?
So when I give an ID that has not been used in the training phrases of the Intent I get an empty value in the parameters like this:
But when I give an ID that has been used in the training phrases like for instance the first one DX0808 it does work...
How can I make this work without adding all the possible order id's ranging from DX0001 to DX9999 in the training phrases or the entity.
I mean it does work for my youtube query, I can put anything there it does "catch" the value. Any help please?
It looks like the required parameter is the problem here, my suggestion would be to:
Create intent to get the order id in one sentence without reprompt (turn off required on the order id) and id is always present, ex: "my id is DX0402". Include training response where only ID is provided like "DL3932", ex. below:
Set other intent for scenario when customer wants to provide the id but it is missing, for ex. customer says: "my id" and make your bot ask for the id as an response ex. "ok, provide me your id"
If you do it, in case user doesn't provide the id, intent 2 will be triggered and after id is provided you'll trigger intent 1.
Hope this makes sense.
I am writing you to ask a question about Dialogflow fulfillments.
I am trying to create an agent for Google Home and my backend is basically a web hook implemented in TypeScript.
In the conversation that I designed, the user requests to the agent to perform an action, providing a category as paramter. Now, the set of possible categories can vary through time, so I am using the entity type #sys.any to detect the parameter.
My problem is that, when on the fulfillment I try to identify the specific category on which the agent needs to take action, it may be the case that the requested paramter matches multiple cateogries, so I'd need a followup intent to ask the user to clarify which is the actual category it wants to select.
E.g. the conversation could be the following:
Agent: 'Welcome.'
User: 'Do action on **category**'
Agent: 'I have found **categoryA**, **categoryB** and **categoryC**. Please specify which one you want to select.'
User: 'Select the second || Select **categoryB**'
Agent: 'Great, action performed on **categoryB**'
Now, I was able to build this conversation using followup events and contexts: for example I created two followup events, one that detects the numbers and another that detects the text, so the user is driven on one or another depending on what it says (if the user says 'The first', a number is detected and in the backend I cycle the categories selecting the one that is associated to that index. I do a similar operation if the user says "categoryX", but inside a different intent).
What I want to understand is: what is the proper way to achieve that kind of conversation through the Node.js fulfillment API?
Thank you for any help.
From your description - you've done precisely the right thing (although you don't need followup intents).
When you reply with the options the user has, you include a Context that may contain the array of possible results. You then create Intents that have this as an Input Context, match either the index of the array (lets call this the match.index Intent) or by name (the match.name Intent).
In your webhook, the match.index Intent would determine which category was actually chosen, and then call a function that takes care of that category. Similarly, the webhook for match.name would take the parameter with the name and call the same function to take care of that category.
In my dialogflow chatbot i am creating i have a scenario where a user can ask what are the available vacancies you have or they can directly ask i want to join as a project manager or something. Both are in the same intent called "jobs" and the position they want is a required parameter. If user don't mention the position (eg - "what are the available vacancies you have" ) it will list all available vacancies and minimum qualifications need for that vacancy and ask user to pick one (done with slotfilling for webhook.). Now since the intent is waiting for the parameter when user enter the position they like it will provide the details regarding that position. But even when user is trying to ask for something else (trying to call to a another intent or they don't have enough qualifications for that vacancy or the needed job is not listed with the available job list) since that parameter (the Job position) is not provided it ask again and again what is the position you want.
how do i call to another intent when the chatbot is waiting for a required parameter
There is a separate intent for "The job i want is not here". If i typed the exact same one i used to train that intent then i works. but if it is slightly different then it won't work
Try this:
make your parameter as "NOT" required by unchecking the required checkbox.
keep webhook for slot filling.
in the webhook, keep a track if the parameter is provided or not.
if the intent is triggered, check programmatically for parameter and ask the user to provide it by playing with the contexts.
if the user said something else, then there will be no "required" parameter as per Dialogflow and it will not ask repeatedly to provide the parameter.
Let me know if this helped.
I am trying to build a bot(custom UI in my website) where a user will enter a product name to view the details of it and I will provide a link to the product full details page. I have a situation where if the user enters a name and there are multiple results from my database, I want to show him those products as quick replies so that he can select one from them.
How do I recognize that the user has entered the product name and anything else? I can use #sys.any, but all small conversation will also go there, which will be of no use.
The same problem occurs when I display him a list of products with matching name. But now when the user clicks on any of the button I am taking him to a custom follow-up intent where I have entered the template for a product entity. But, dialogflow only recognizes the products that have been defined in the entity(listed few products and checked auto expand).
I have tried using #sys.any instead, but the intent is called for any string the user types in. Lets say, the user does not respond and after a while he types in "hi", my intent with any is being called. How do I overcome this situation?
So far as I understand, I can see two ways to solve this query. First, using an entity & defining your product list over there for bot to understand user responses (which you have done) but this will become an overhead when you have a list of say 1000/more products. Second way, you can continue using #sys.any & define a parameter, write a webhook where you validate user entered response to product list in database & check if it is present over there, if yes, show product details or say, entered response is incorrect.