I would like to give my dialogflow based chat-bot a name, so that when I type Mels it would recognize that I am referring to it. Is there any way to do that??
There are two ways to do it.
Explicit invocation : This way, user has to specifically ask to chat with your chatbot. For example, my chatbot name is "SukhiBot". If user types, "talk to SukhiBot" in GoogleAssistant, then the chatbot is started and it takes care of further conversation.
Implicit invocation : You define a intent specific for the trigger. e.g. if your chatbot is about providing bill/invoice information then you set specific intents with keywords around billing and invoicing. When Dialogflow determines the particular intent from user's text, your chatbot will be invoked. You can set this up in the following screen with Google Assistant.
By invoking your app via google assistant, you should use the invocation phrases. For instance:- "Ok Google, talk to nutrition calculator", in this phrase, nutrition calculator is your app name.
You can set your invocation phrases in the action on google console.
Some helpful resources:-
https://developers.google.com/actions/discovery/
Related
Ok I am using the Dialogflow Essentials and there are several intents are already defined which were integrated with google assistant and these intents works fine,But now I made new intent in Dialogflow and it works fine in try now option but when I tried to integrate it with google assistant (Dialogflow ------> Integrations ------> Google Assistant ------->continue with integration ), I can not see the new intent in the List (pop up with previous intents and their check boxes ). May some one help me to know why the new intent is not visible in the list ?
The following screen shot image shows the corresponding error message
The error message reads:
The maximum number of intents is 10.
You are limited to 10 "deep link" Intents that would be used as part of the Action invocation. These enable you to say things like "Ask Super Action to Turn the lights on". Instead of just "Talk to Super Action" and then, while it is running, asking it to turn the lights on.
You are allowed many more Intents themselves - but just 10 that can be used as part of the invocation phrase.
If this is actually for controlling Smart Home devices, you may wish to look into the Smart Home integration for the Google Assistant instead. This lets people control your devices directly through commands to the Assistant ("Hey Google, Turn on the bedroom lights") instead of having to go through an Action you've written ("Hey Google, Ask Super Home to turn on the bedroom lights"). This method does not involve Dialogflow at all.
I am developing an app for Google Assistant using Dialogflow (using Dialogflow online interface, without any external server).
I have a list of products. Each product has an intent which is trained with its product name.
For example if I say "Product 1" the assistant will show me some information about "Product 1".
I also made an intent which lists all the products you can browse. As a response it shows a Google Assistant "List" which displays the names of all the items.
But when I click one of the items, it will type its name("Product 1") but the item name is not recognized and I got the fallback intent.
I though lists could work like suggestion chips but it looks like answers are interpreted differently.
By looking for examples I could only find examples using Dialogflow API from code (https://actions-on-google.github.io/actions-on-google-nodejs/classes/conversation_helper.list.html), and it seems that list answers are handled with a special type of intent.
Is there a way to handle list response directly from Dialogflow online interface ?
It does not handle the List or Carousel interfaces the same way it handles the suggestion chips. As you note - they trigger a special Event, which you're expected to create an Intent for.
There are a number of reasons for this, but one good one is that these tend to be fairly dynamic (they're meant to represent things like search results), so having to manage these with a Session Entity might be more difficult.
You can use the Dialogflow Inline Editor to handle them. This is essentially the same as using a fulfillment server - however Dialogflow handles most of the server management for you.
I am completely new to the "Actions on Google" world, but following some tutorials (like this) i have already achieved good results.
My test
With Google Assistant and/or Google Home mini send my commands to a personal nodejs online server.
To do this:
i have created a new project on https://console.actions.google.com/
selected conversational option
selected create action / custom intent option
from Dialogflow i have personalized the Default Welcome Intent and created a new Intent with the Fulfillment option set to Enable webhook call for this intent
And obviously, from Dialogflow > Fulfillment, i have enabled the Webhook option (with the url of my nodejs app), and not the Inline editor.
This procedure works, when my app recognizes my custom intent, the answer is sent to my nodejs app online.
My problem
The procedure works, but i always have to do 2 steps before i can perform my action:
1) Hey Google, talk with "nameofmyapp"
2) Say the command
My goal
Execute my command directly without always having to do this 2 steps.
Absolutely! Google calls this "deep linking". With this, you'll be able to do something like
Hey Google, ask nameof myapp to command
See the documentation for details, but in short you'll
Make sure you have an Intent for the command in Dialogflow, with several possible phrases that can be used to trigger it.
These phrases should be what you'd say under "command" in the example above - you'd omit the "to" part.
Go to the Integrations section in Dialogflow, under the Google Assistant integration.
In the Implicit invocation section, select the Intent that you'd like to allow as a deep-linked Intent.
If the command takes action and then should quit, make sure either you have set this in Dialogflow or your fulfillment calls app.close();
I am trying to wrap my head around using Dialogflow for developing and integrating an SMS chatbot with our custom CRM. The creation of an Intent is pretty powerful and straight forward. However, I am trying to understand best practices for something. If I have an intent used to return the price of a service at a certain location, I can model that very easily within dialog flow. However, when an SMS message comes in, it will be from a new customer or a known existing customer for a certain location. For existing customers, we already know the location and therefore don't want them to have to specify the location value in the intent. Prior to sending the inbound SMS message to the client API to match the intent, how can I pre-set the "location" parameter value in the intent so it does exists even if that inbound SMS message did not include it? For example a known customer in Dallas would just have to say "how much is a xxx" instead of "how much is a xxx in Dallas".
Can you use the API to set a parameter value prior to calling the API to try and match the intent? If so, how do you get do that without a session ID? The reason the "location" is needed is because when we get to the fulfillment, the prices for the same service are different based on the location so I will need to be known but we don't want to make existing customers say the location.
Maybe another option is to have a Location intent with an event that we can trigger through the API. this would have an output context on it called location and fulfillment that sets the parameter value. But even then I struggle with understanding how to pass in values like location, phone number, etc into dialogflow from the calling application so dialogflow has those parameter values to use in fulfillment.
Reading documentation, watching videos and starting to test client API v2
This is certainly possible. What you would want to do is use the Dialogflow API for this. Here you can find the languages for which Google has created client libraries: https://cloud.google.com/dialogflow/docs/reference/libraries/overview
As soon as you have any 'if' in your code you should use the fulfillment: https://dialogflow.com/docs/fulfillment
How I would handle this:
Client sends SMS
You check in your back-end if this user is known. If known -> don't ask location, else you ask the location
Match the user query against the Dialogflow client library
Dialogflow will return the intent if (any) is matched
You should define and implement any logic before calling the Dialogflow library.
During our testing, we were unable to complete at least one of the behaviors or actions advertised by your app. Please make sure that a user can complete all core conversational flows listed in your registration information or recommended by your app.
Thank you for submitting your assistant app for review!
During testing, your app was unable to complete a function detailed in the app’s description. The reviewer interacted with the app by saying: “how many iphones were sold in the UK?” and app replied “I didn't get that. Can you try with other question?" and left conversation.
How can I resolve the above point to approve my Google Assistant action skills?
Without seeing the code in question or the intent you think should be handling this in Dialogflow, it is pretty difficult - but we can generalize.
It sounds like you have two issues:
Your fallback intent that generated the "I didn't get that" message is closing the conversation. This means that either the "close conversation" checkbox is checked in Dialogflow, you're using the app.tell() method when you should be using app.ask() instead, or the JSON you're sending back has close conversation set to true.
You don't have an intent to handle the question about how many iPhones were sold in the UK. This could be because you just don't list anything like that as a sample phrase, or the two parameters (the one for object type and the one for location) aren't using entity types that would match.
It means that somewhere, either in your app description or in a Dialogflow intent(they have full access to see what's in your intents) you hinted that “how many iphones were sold in the UK?” would be a valid question. Try changing the description/intents to properly match the restrictions of your app.