How to query All devices with status None in axl? - cisco

Question

Currently i am trying to use AXL to query Phone status.
I am building python web application to query status of phone in call manager.
<SOAP-ENV:Envelope xmlns:ns3="http://www.w3.org/2001/XMLSchema"
xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/"
xmlns:ns0="http://schemas.xmlsoap.org/soap/encoding/"
xmlns:ns1="http://schemas.cisco.com/ast/soap/"
xmlns:ns2="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"
SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<SOAP-ENV:Header/>
<ns2:Body>
<ns1:SelectCmDevice>
<CmSelectionCriteria xsi:type="ns1:CmSelectionCriteria">
<Class xsi:type="tns:DeviceClass">Phone</Class>
<ns1:SelectBy xsi:type="ns3:string">Name</ns1:SelectBy>
</CmSelectionCriteria>
</ns1:SelectCmDevice>
</ns2:Body>
</SOAP-ENV:Envelope>
I am expecting it to give all Phones. But it's not giving Phones with Status as None.
Please point me to right documentation to query devices with None Status.

Answer 1

The CUCM Risport SOAP service will contain data only for devices that have registered with CUCM at some point since the last CUCM restart (and within the last ~48hrs) - devices which have never registered will not appear.
You may need to use the CUCM AXL SOAP API (i.e. <listPhone> ) to get a full listing of configured devices, then compare with what you get back from Risport SOAP to determine the never-registered devices.