I have a basic plan of docusign which gives me 5 envelop per month. I am testing my integration key on demo api before going live. It needs 20+ api test calls before upgrading demo integration key to live. But after 5 demo api calls it is giving me following error:
Exception: ENVELOPE_ALLOWANCE_EXCEEDED The envelope allowance for the account has been exceeded.
Can someone please help as I am new to docusign.
Demo accounts should not have such a strict envelope limit. First, I would recommend confirming your calls we're actually hitting your Sandbox. To do so, log in to the demo environment: from https://developers.docusign.com/ click on Go to Sandbox. If you log in through that method, do you see the envelopes you created using your integration?
If so, your Sandbox may have been incorrectly provisioned. Please send an email to go-live#docusign.com with your Production account ID and your Demo account ID.
Related
We are using DocuSign API via demo account for signatures. We are using Authorization Code Grant workflow and are obtaining authorizations in our demo workflow. So real access tokens are being used.
But no API calls are being shown in our demo account API Dashboard.
But I can see via our monitoring tool we are hitting DocuSign. Plus the flow of the integration is all working properly.
Why are the calls not showing up? This is affecting our ability to proceed with app review process.
Notes
The model we're using is ISV
We use Authorization Code Grant workflow
We obtain user authorization for users outside of our account since we are an ISV
My question is similar to this one but we are using real access tokens.
The information in the dashboard may be outdate by 10-20 minutes as it takes some time for the process to get the API requests to the dashboard.
Please allow for a few minutes of delay and check the dashboard a bit later if you have new API calls you're trying to view in the dashboard.
Also, for ISVs, the portal only shows your own account. You must make the API calls from your own account that was used to create the IK. If you use a different account - it would not show in the developer dashboard.
I had created one DocuSign trial account but here i need to Use the DocuSign API then i created developer account(Sandbox) with the same credentials that i used while creating a DocuSign trial account.
Here i am having an issue .. I have tool in which i am using that API to create and send the envelope but to get the envelope status i want to use the pipeline to get the latest envelope status.
But the pipeline does not connect with the developer account and it can connect with the normal account.
Can you please let me know is there any way where we can communicate 2 accounts or can we call API with the normal trial account?
Sandbox accounts are in the Demo environment, Trial accounts are in the Production environment. Those two systems are effectively air-gapped and cannot communicate.
In order to make API calls against your trial account, you will need to authenticate as a member of that trial account.
From my demo account.i made 25 transactions and all the docs was sign and completed i am getting integrator key Review status failed Review Result: Have made at least 20 successful API calls. What is mean ?
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If go-live is not passing, and the tool says that you have not made 20 test API calls, then check:
Did you use the authorize token generator tool to obtain an access token for your app? Those tokens can only be used during development. You need to use an OAuth flow for production and the go-live check.
Did you use the API explorer or the DocuSign web tool for your test API calls? You need to use your own integration key with your software.
There can be rare circumstances where the go-live check doesn't see your API test calls because their trace records have not been transferred over (yet) to the DocuSign analytics system. If only some of your API calls are listed in the go-live log, then this may be the issue. Wait 10 minutes and re-run the go-live review process. No need to re-do your API calls in this case.
I have a standard DocuSign account and I want to add an integration key but I am not able to add that key as there is no option to in my standard account to add the key. Further, I want to hit DocuSign API either through nodejs-sdk or postman to create and send an envelope with the use of the template. So, for this what should I do? Can anybody help, please?
Sounds like you're just getting started with the DocuSign eSignature API. Welcome! We have a variety of resources that you will find helpful.
I would start here on the DocuSign Developer Center.
To begin experimenting with our API, you'll first need to create a demo sandbox account. Within this account, you can provision your own integrator keys. Later down the road, you will follow our "Go-Live" process to transition your integration to our paid, production environment.
Once you have your account created, I would suggest you check out this quickstart code example.
That should get you started!
You should create a new developer/sandbox account to create an integration key. You cannot do that in production.
For node.JS we have a few different resources you can use, the most complete one is our code example "launcher" that can be used as a full app to try the code. We also have a quickstart that you an use without configuring the API authentication part.
I am using docusign sandbox environment, and want to move Integrator Key to live production, but after submitting To review, it getting failed every time.
I have done many api calls via my end system to docusign, which is using that Integrator Key. Not sure why its happening.
Can someone help me to get , where I can see my api limits of Integrator key. and how to make Review successful.
I am talking about below step.
You can go to https://demo.docusign.net/ and enable API Request logging. Instructions here.
Also checkout this DocuSign blog post to troubleshoot issues with your API calls.