I added suggestion chips to the Dialogflow Chatbot, but I want them to continue with an existing flow based on the button selected. How can I achieve that?
For example: How else can I help you?
Locate store Choose an item About Us
I would like the user to go these flows which already exist.
How can I achieve that?
You would make each of these choices a new Intent, and take action based on that Intent being triggered. Intents represent a specific activity by the user - typically something said or entered, or a selection chip being selected. Suggestion chips are handled just like the person entered what was on the chip.
However, keep in mind that these are just suggestions. Users can enter whatever they want. You need to be prepared for them to take the conversation in a different direction or skip ahead in the conversation. For example, in response to your prompt above, they may try to send feedback, or they may enter something like "find a store near me" and ignore the suggestion chip. You need to account for this when designing your conversations and Intents.
Related
I'm developing a chatbot in Dialogflow and, in order to make it easier to me to get the parameters I need, I would like to "force" the conversation to go to a specific intent, where those parameters are required.
As far as I've seen, there is no way to move between intents as there is no such thing as a "flow" between them, but is there any other way to try to force my system to fall into a specific intent?
I'm not sure about how Contexts and Events work, so maybe using those functionalities?
In my case, I start the conversation in the Welcome intent, as usual, and then I say "I want to make an enquiry". This sends me to an "initicialization" that as me to enter my user name. Here is where I would like to go to my specific "user" intent, where the user name and other parameters are required in Actions and Parameters.
Thanks in advance for the help!
I have a dialogflow requirement to present user a payment link, on the click of which I must hang on 20 seconds (show some busy image or something) and then call on the next Intent.
So far I have been able to present a link using LinkOutSuggestion/BasicCard button. But I do not have idea that how I can make my program proceed further. I know there is a approach to have user input something like "Check Payment", but can we skip this altogether and just pass on to next intent post click of that LinkOutSuggestion or BasicCard Button?
The only way you could skip the part of the user having to input something in the chat is by using a Suggestion. These suggestions cannot be added to a card or open a link, but they do continue the conversation with the text that is used, so you could add a suggestion saying Check Payment.
The linkout suggestion or buttons on card do not support a click event or the possibility to continue the conversation.
I am using input-view for selection and i can see none button at the bottom of the screen.I haven't included any conversation-driver yet i can see the button. How to avoid that? Event if we can not avoid it, how can i add the event-listener on this? If user click or say none, I want to give user a custom message and pass it to other intent. is it possible?
Also is it possible to give user other option if none of the utterances matched with the defined one? for example
User: what is the temperature of Oakland?
bixby: today, it is 73 F in san francisco.
User: I want to buy land on mars?
These kind of question is out of context. how to handle it?
Now in this case i want user to be prompt like "It is not possible for me to get the information, but I can tell you weather forecast of your current location. Would you like to know?" User might say yes or no. Yes would redirect it to the weather intent and no will say thank you.
A "None" conversation-driver is shown when the input-view is for a Concept that is optional (min(Optional)) for your Action. Changing it to min(Required) will remove the "None" conversation-driver.
If you want to keep the concept Optional as an input for the Action, you can add a default-init (link to relevant docs) to your Action to kick off another Action that would help the user provide you a correct input.
Bixby cannot create a path for out-of-scope utterances. The idea is that, since every user's personal Bixby will contain a number of capsules, your capsule will get called only if a user's utterance matches the types of utterances you have trained Bixby to recognize via your training file.
Currently I'm creating an Action for the Google Assistant.
In this Action, I ask the user to provide its phone number. After this, another intent will repeat the phone number given, and asks if it's correct. If the user responds with 'no', I would like to redirect the user back to the first intent, so it can provide its phone number again. It should be a kind of loop.
(I'm working in a local environment, so only the intents are created within Dialogflow.)
I tried to apply contexts for this case, but in someway it won't succeed.
Thank you guys!
Remember that Intents represent what the user has said, and not what you are doing with that data. So saying that "another intent will repeat the phone number" suggests that you're making some things more complicated.
A better design is likely to have the Intent that collected the data to several things:
Repeat the phone number back
Prompt if this is correct
Set a content indicating you have prompted for confirmation
You can then have another Intent handle the "yes" or "no" statements responding to this prompt. The user may say other things, remember, including giving a correction to the phone number.
See also these articles (based on a StackOverflow question and answer) on designing a conversation and the Dialogflow Intents based on that conversation:
Thinking for Voice: Design conversations, not logic
Conversation to Code (Part 1)
Hi I am creating slot filling chatbot where I would like to ask as much open question as possible at the beginning to make my flow the most similar to the normal conversation.
How can I achieve such a thing in terms of intents. Should I create three separate intents for case 1,2 and 3 and adding context flows in terms of 2nd and 3rd? Please help
For a case like this, you can do them as a single simple Intent that has prompts for parameters/slots that aren't addressed by the user.
First, we'll need a simple vehicle Entity type. Something like this, perhaps:
Once we have that, we can create an Intent and give it a few sample phrases:
We then need to do a few additional things (which are illustrated in the picture by the two orange arrows):
We need to mark the parameters as Required.
We need to give some Prompts for each parameter
With these, the Intent won't be complete until the user has responded to each prompt to fill the parameters. Once the user has given all the required values, it will call your fulfillment.