Is there a way to get the Dialogflow agent's conversation history programmatically?
I made a chatbot using Dialogflow. Now I need to get the conversation history of my agent programmatically.
That feature (an important one) is not available yet.
Since there is not an API call to retrieve a history of conversation So, the only way I know how is to
Go to the Training tab and see the conversations that way, although it only gives the reply in the form of the intent, and not what the bot actually replied.
But if you want to access all conversations history then don't go for one-click integration make your own login system with Outh2 and integrate using Detect Intent Api and store your conversations by logs.
Then you can get conversation history programmatically.
You need to log all the requests by writing your own code if you want
to get the history.
Depends on what history u meant to fetch.
You can easily integrate your agent with google chatbase and you can get the conversation history pretty simple.
You don't need to write any programs and all.
Chatbase Automatically keeps track of history and user messages.
But it can only store history of past 30 days. :)
If you are using the NodeJS library, aling with Dialogflow, one option for you would be to save your conversation inside the user object. That way the data /conversation can be accessed by the user in future sessions.
Here's how I'll go about implementing this:
function saveConv(conv){
Conv.user.storage.convToSave = 'conversation_object'.
}
To access it I'll do:
function getSavedConv(conv){
var savedConv = conv.user.storage.convToSave.
}
Please let me know if this amswered your question.
Related
I've tried for 3 days to find a way to create a conversation and keep the history somehow from my app. I want to create a chat app with history with ChatGPT but i didn't see any options/endpoints in theirs API to acomplish this.
I saw that the main chatGPT chat from their website is using a different endpoint that keeps the conversation history based on a conversation ID.
Is there any way to use that or another endpoint that does the same thing?
I will store the history on my side but i don't want to send it each time on the request. It will cost me tokens .
Thanks in advance
The only current solutions are to either make embeddings of the conversation history and build some logic to reference that history when making new requests or summarize the conversation on the backend end pass it as part of the prompt, which you are correct uses additional tokens.
I am writing service for messaging between rooms using Hangouts chatbot. Is it possible to create a room with Hangouts chatbot?
https://developers.google.com/hangouts/chat/concepts
If it were generally possible to create a new room programmaticaly with the Hangous API, you could do it with the chatbot.
For example, if you implement the chatbox with Apps Script, you can create a function onMessage(event) and establish was will to happen in case of a certain event.message.text (e.g. create a new chat room if the message text contains the string create new room.
However, for the moment it is not possible to create a new chat room programmatically.
There is a feature request asking for this functionality, but given the potential of abuse, it is controversial either it will be implemented.
See comment #2:
Hello, thank you for the feature request! At the moment rooms cannot
be created via the API to prevent abuse such as a bot or script
spamming room creation. However, this kind of feature has been
discussed internally and may be coming in the future (with
limitations). I will update this issue if more information is
released.
And comment #25:
Thanks for the input. It's great to see some real life use cases. We
fully acknowledge the importance of a CreateRoom(DM) API and we are
actively looking into the right permission model to allow bots to do
so. Please continue to follow this bug as we will post updates here
when appropriate.
I am developing a bot for business using Dialogflow. I want to keep an option "Talk to real person". When my customer wants to talk to real person, bot should stop and someone from my support staff will take care of that user.
How is it possible?
How can I pause/stop my bot and let real person handle conversation?
While searching for answer, I send an email to Dialogflow support and got this reply next day.
At this moment, you'll need to handle the task of passing conversations from bot to humans in your custom implementation. You can take a look at the following sample: https://github.com/dialogflow/agent-human-handoff-nodejs.
Hope this may help someone else having similar issue.
By native google, Dialogflow doesn't support bot to human handoff or provide any Web interface to achieve this, but in dialogflow normally the action “input.unknown” used to hand off the conversation to a Human. The “input.unknown” action is built into Dialogflow and used with the default fallback intent. When none of the intents is matched, the default fallback intent is triggered and action associated with it is added in the response also you need to write a logic what bot should do after that.
But to make things easier you can integrate dialogflow with any third-party tool like Kommunicate. As they provide pre-built chat widget user interface and bot to human handoff can be enabled on a click of a button, Please click here for more detailed information
PS: I work for Kommunicate
The issue is related more to the external software that implements Dialogflow than Dialogflow itself.
You can use the PHP code of Support Board as a starting point, or you can use the Support Board software for that directly. It has the feature that asks the user if he/she wants to contact a human agent when the bot does not understand the question. If the user accepts the bot is automatically disabled and an email is sent to the agents.
More details at https://board.support/
PS: I work for Support Board
Clicking https://www.messenger.com/t/xxxxxxxx will take you to a bot and continue the conversation, if there was no conversation it'll begin it's 'firstRun' sequence.
Is it possible to create links that will execute a specific dialog and pass in data? It should ignore previous dialog state/stack and start a new stack with the specified data as argument to that dialog.
This is not possible. The url is used to identify the user/bot in messenger. The bot doesn't see the url so it can't read from it.
I would suggest taking a different approach. You could let the user pass in the code instead of adding it to the url.
There is a new functionality in Messenger platform that allows you to send specific messages to a bot: https://developers.facebook.com/docs/messenger-platform/referral-params
I haven't tested it yet, but it may help you.
The native application doesn't show all the activity, only the most recent.
Therefore I lose 70-90% of my notifications overnight. There must be a way to get all that historical data.
I told you can't, but, thinking.. you can. :)
The API don't provide that facility.. You can check all endpoints here: http://instagram.com/developer/endpoints/
But you can iterate over all your medias an get all comments and likes. If you store it locally, after, will be possible to request API again and check your new unseen interactions.
It will work for likes and comments.