Yii2 Pretty Url don't work in Share Hosting (Basic Template) - .htaccess

Question

I m trying to deploy a small project build with Yii2 (Basic Template) in a Share Hosting enviroment. Everything is working fine in local.
The Host server was like below in the root directory:
/
---logs
---index.html
After reading the doc of Yii2. I then delete the file index.html and upload my project folders into the root directory. It s now looking like this:
/
---logs
---assets
---commands
---config
---controllers
--- ...
---views
---web
--- ...
After trying the website i got a blank page. I then decided to create a htaccess file in the root of host server to point the web folder like here
RewriteEngine on
RewriteCond %{HTTP_HOST} ^example.com$ [NC,OR]
RewriteCond %{HTTP_HOST} ^www.example.com$
RewriteCond %{REQUEST_URI} !web/
RewriteRule (.*) /web/$1 [L]
After this i can get the index page very well with
www.example.com
and I get a blank page when i try to access for example (with url prettyUrl activated)
www.example.com/articles/list
But When I deactivate the prettyUrl, it s working like for example
www.example.com/web/index.php?r=articles/list
The .htaccess in the web folder is like this:
Options +FollowSymLinks
IndexIgnore */*
RewriteEngine on
# If a directory or a file exists, use it directly
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
# Otherwise forward it to index.php
RewriteRule . index.php
# Disable Directory Browsing
Options All -Indexes
and the url rules are set in the web.php file like below:
'urlManager' => [
'class' => 'yii\web\UrlManager',
'showScriptName' => false,
'enablePrettyUrl' => true,
'baseUrl' => '/',
'rules' => [
...
'<controller:\w+>/<id:\d+>' => '<controller>/view',
'<controller:\w+>/<action:\w+>/<id:\d+>' => '<controller>/<action>',
'<controller:\w+>/<action:\w+>' => '<controller>/<action>',
],
],

Answer 1

The main majority of the shared hosts disables some of the directives from the htaccess file to prevent some security issues. And if a restricted directive is found in your htaccess file you will get an 500 error page.
It's very likely that if you remove the Options +FollowSymLinks directive everything will work.
Additionally you can check out the apache error log for more information.