I am looking for any advise out there on a error I am getting with the Azure Backup Agent.
A few weeks ago, my free subscription expired and was automatically disabled. I subsequently contacted support and got the service re-enabled in the Azure portal.
Since this time, I have been getting an error on the Azure Backup Agent every time I open it, stating that 'A Problem has occurred with Azure' and 'please contact Microsoft Support' if the problem persists. The Backup Agent will not let me do anything, it is completely locked out (listing no jobs or other options to be able to click on), however it keeps on running every day and I am unable to stop it.
Upon logging a support request via the Azure portal, I have been informed that I need to purchase a support package to be able to receive any technical support.
I have tried searching the usual forums, and have not been able to find anything in regards to this specific problem.
I am posting here in the hope that someone can advice me on how to resolve the error, or alternately how to get someone from Microsoft to respond to me without it costing me an additional $40 per month.
Any help would be greatly appreciated.
Related
I really need help on login error that keep appearing. Unable to login with error :"Login failed for user. Microsoft server error 18456"
I have found Error 18456 with State 1 only during Microsoft Azure outages. To make sure visit #AzureSupport on Twitter or visit Azure Status. Sometimes Azure Support and Azure Status do not show any issues because issues may not be affecting a good number of customers, but you can still find out what is happening by going to Help + Support, choose Service Health, then examine "Health History" and "Resource Health" as shown on this article.
Another possible cause of this error is the status of your Azure Subscription. Maybe your subscription requires your attention.
This morning I am getting the following message "This account is on a deprecated billing system. Contact Support to move it to the new system." when I open my subscription blade in the portal. When I try to submit a billing support ticket it just hangs while trying to bring up a support plan, which should not be necessary for a billing question anyway. For now it appears that the subscription is still working, but this seems like it will go badly. Please advise.
Looks like there is an outage in Azure: https://twitter.com/AzureSupport/status/1036970068058562560. All you can do for now is wait.
There is simply no way to create a ticket in the technical assistance ticket portal, I get the same for the last 11 a.m.
I am having the same issue with one of the subscriptions I own. Getting the message: This account is on a deprecated billing system. Contact Support to move it to the new system.
By personal experience it should be a matter of waiting it out, since the resources on that subscription are completely offline and they are not even in the affected region. To follow progress on it go to status.azure.com or follow them on twitter Azure Support. 41 minutes ago, there is still no definite resolution.
This morning I am getting the following message "This account is on a deprecated billing system. Contact Support to move it to the new system." when I open my subscription blade in the portal. When I try to submit a billing support ticket it just hangs while trying to bring up a support plan, which should not be necessary for a billing question anyway. For now it appears that the subscription is still working, but this seems like it will go badly. Please advise.
Looks like there is an outage in Azure: https://twitter.com/AzureSupport/status/1036970068058562560. All you can do for now is wait.
There is simply no way to create a ticket in the technical assistance ticket portal, I get the same for the last 11 a.m.
I am having the same issue with one of the subscriptions I own. Getting the message: This account is on a deprecated billing system. Contact Support to move it to the new system.
By personal experience it should be a matter of waiting it out, since the resources on that subscription are completely offline and they are not even in the affected region. To follow progress on it go to status.azure.com or follow them on twitter Azure Support. 41 minutes ago, there is still no definite resolution.
I have been able to work in Azure APIM with no problems until yesterday. Another member on my team can edit and save with no problems; but my save to an Inbound Processing rule always fails with:
Could not save policy for "Access API 1.2" API. Please try again
later.
Thoughts?
Of Note:
Our companies security access team verifies that I am a contributor to APIM
I login in through the companies' two factor authentication system into Azure.
Same results on Edge/Chrome.
I can update individual endpoint api policies.
Our company opened a Microsoft Support ticket on this and their response was
You are running into a known issue with APIM integration with ARM. The
dev team is working on a fix for this issue now and we are told it
will get deployed by this evening.
The following day it was working for me
The APIM dev team fixed the issue late yesterday and you should now
see the ability to update policies for the API scope too.
Note to anyone running into this situation in the future the secondary advice given revolved around the browser which was
Make sure you’ll not pulling down cached files. Try loading an
in-private session or press CTRL+F5 to refresh the page and pull down
new files.
I have an azure webjob that was deployed few days ago and it seems that it was working normally. Since this morning, if I'm trying to access the azure webjob through the new portal, I'm getting a strange error message: Error loading part...
Does someone knows how this can be "debugged"?
Thank you
Evdin
Many of the Azure users are facing this issue due to migration from Old portal to New portal. As the new portal is still in preview it's better to use old portal if you face any issue in new portal.Also, raise a support ticket to inform microsoft so that they can work on your problem.
I have been experiencing numerous problems with the Azure portal today. First and foremost continous deployment stopped working so, I've been unable to update my web apps.
But I'm also getting: "Error loading part..." in several other areas. I can only recommend creating some buzz, so Azure is alerted to the issues.
If you see these type of errors in IE you can press F12 to see the errors.
Chrome/Firefox can also show HTTP message details.
I am also seeing errors in the new portal.
I was trying to see azure website and I saw "error loading part" errors.
Microsoft_Azure_Billing] 9:30:19 AM MsPortalFx.Base.Diagnostics.ErrorReporter 2 message: Access is denied.
[WebsitesExtension] 9:30:19 AM MsPortalFx.Base.Diagnostics.ErrorReporter 2 message: Access is denied.
New portal is in preview but is no longer optional as many of the services are only available in the new portal. Azure support should be informed to make them aware of this issue.
It seems that the issue is now fixed but I see another strange issue now - the webjob that I described above is showing as "running on demand" in the new portal (I didn't set it up like this) and is showing as "running every six hours" in the old portal (this is how I set it up)... So it seems that everything is screwed overthere...
Thank you for your responses and your help.
Evdin