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When I try to open hyperlinks in a Microsoft Office program like Excel or Outlook the following message is shown:
Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk.
How can I resolve this so it opens Hyperlinks with my default browser?
The "official fix" does not support Windows 10. The solution below works for Windows 10:
Create a new text file with the content below and save it:
Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\.html]
#="htmlfile"
"Content Type"="text/html"
"PerceivedType"="text"
[HKEY_CLASSES_ROOT\.htm]
#="htmlfile"
"Content Type"="text/html"
"PerceivedType"="text"
[HKEY_CLASSES_ROOT\.shtm]
#="htmlfile"
"Content Type"="text/html"
"PerceivedType"="text"
[HKEY_CLASSES_ROOT\.shtml]
#="htmlfile"
"Content Type"="text/html"
"PerceivedType"="text"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command]
#="\"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE\" -nohome"\
Change the extension from .txt to .reg (you might need to show extensions; see simple tutorial here).
Execute the file (double-click it).
That's it! Problem solved!
(Source here)
Method 3 - Step 3 from Microsoft support page Hyperlinks are not working in Outlook:
Verify that the String (Default) value of the "HKEY_CLASSES_ROOT .html" key is "htmlfile"
Select Start > Run.
In the Open box, type regedit, and then select OK.
Locate, and then click the following registry subkey:HKEY_CLASSES_ROOT .html
Make sure that the value of the String (Default) is "htmlfile". If it's not "htmlfile", right-click (Default), select Modify, input htmlfile in the Value data box, and then select OK.
Exit Registry Editor.
In my case .html default value was incorrectly set to to FirefoxHTML.
I modified the *.reg file to use Chrome (also had to set Chrome as the default browser in Win 10 Settings -> Apps -> Default apps -> Web browser), then the hyperlinks in Excel worked. (Note: I had also removed IE11 from Win 10, and did not have to re-install it):
Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\.html]
#="htmlfile"
"Content Type"="text/html"
"PerceivedType"="text"
[HKEY_CLASSES_ROOT\.htm]
#="htmlfile"
"Content Type"="text/html"
"PerceivedType"="text"
[HKEY_CLASSES_ROOT\.shtm]
#="htmlfile"
"Content Type"="text/html"
"PerceivedType"="text"
[HKEY_CLASSES_ROOT\.shtml]
#="htmlfile"
"Content Type"="text/html"
"PerceivedType"="text"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command]
#="\"C:\\Program Files (x86)\\Google\\Chrome\\Application\\chrome.exe\" -nohome"\
With some search about organization's policies i found the answer in this link.
It worked for me. I've downloaded the fix-it for Windows 8.1 and Windows 8 and after run and reboot the hyperlinks work now.
The official microsoft way did not work for me. I had to do the following:
- Go to Control Panel -> Programs
- Click "Set your default programs"
- (you should now be at "Control Panel\Programs\Default Programs\Set Default Programs")
- Select on the browser of your choice (I went for chrome) and
- Click "Set this program as default"
(Also shown in this video)
I have just discovered exactly what works for me with the same problem but in Outlook 2013. I have a different key (lets say it's called webpage) under HKCU that has my default browser shell associations. The .html key points to it: (default) = webpage.
Firefox is the default browser under keys HKCU\webpage\shell\firefox but Outlook gives me the error Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk. even though Firefox works as my default browser in every other app (that I have used it in, probably haven't tried Excel).
When I add keys HKCU\webpage\shell\open\command without any (default) values or any other values and restart Outlook, my links work as expected. Seems as though Outlook is, for some reason, checking that these keys exist, even though it doesn't actually use them, as my link opens in Firefox still.
UPDATE: Windows 10.1709 appears to now not only require the open shell command but also USE it, even though it's not listed as the default, so you now need to have the command's (default) value populated. I see this same behaviour with Thunderbird and just pasting a URL into the start run dialog as well.
Re-setting Outlook and Firefox (or your browser of choice) as default Mail app and Web browser in Control Panel > Default Programs solved it for me.
If you have Notepad++ make sure you have not associated the .htm and .html file types with Notepad++!!
Fix: Notepad++ > Settings > Preferences > File Association > remove
.htm and .html from the far right side Registered extensions >
restart Outlook/your MS Office application.
All proposed solutions didn’t work for me, but the following worked.
While MS wants you to believe your organization is the culprit, it may not be like that...
I noticed that, at the very same time this problem started in Outlook, IE got disabled.
MS silently disabled IE during an recent update, because there is Edge.
The very logic result of disabling IE is that Outlook no longer can open hyperlinks in your favorite default browser, even though that isn't IE. And note, it even can't open it in Edge, when IE is disabled. And this is where Microsoft messed up.
So we need to enable IE, even though we never use it. Go to "Control Panel" -> "Program and Features" -> "Turn Windows features on or off", and check the checkbox next to "Internet Explorer 11".
Hope this helps, I could not find this solution anywhere, even not on the MS site.
To make this work for me I had to completely delete the registry keys first, then paste in the *.reg file fix from above. I think I had some real garbage in there.
What worked for me was to close Outlook and Word (etc.), open IE, go to SETTINGS, go to advanced, click RESET, click yes at the confirmation and let it reset all settings. I then re-opened Word and could follow links.
Since this is a relatively easy fix, and also listed on the MS site as an official method of fixing, I'd recommend starting with this one. Ref. https://support.microsoft.com/en-ca/help/310049/hyperlinks-are-not-working-in-outlook
Related
I am the owner of a sharepoint (online) site, and enabled a library files versioning.
I see the "version history" option, but there is an user who can't see it. I tried granting different (all!) permissions, but he still can not see this. What I'm missing?
Normally, as long as Versioning is turned on, you can view the Version History option.
It is recommended that you do the following troubleshooting：
1.Switch to the classic mode for viewing
2.Create a new Document library to test to see if the userself is the problem
3.Clear the browser cache or test with another browser
How can VBA help full, offline accessible documentation install into Microsoft Excel 2013?
I have tried to download this: https://www.microsoft.com/en-us/download/details.aspx?id=40326, but I cannot open help sections.
I have already tried to modify my installation, but cannot find any options related to this in setup.
Trick to open the file is double click the file. One pop-up as per image shown below will appear.
Please uncheck the tick mark ie remove it in the check-box Always Ask before opening the file.Then open it. It will be opened with its contents. HTH
Edit :
I am able to open these documents by trick adopted by me. Screen shots shown here.
After opening Excel Developer Help File I am getting the index on the left side and selected page opened on the right side which can be fully navigated. Please let me know what you are looking for. Apart from this There is an opening page where references to web url's are presented.
In a connected world security updates are a fact of life for a Long time. Microsoft have done a mighty job of securing Windows starting with XP SP2 released in Aug 2004. Since then a string of updates have reduced the humble CHM to the status of a humble local help system. It's a shame but we have had to move on.
Please note and make sure downloading your CHM's to a local drive!
Because files downloaded off the Internet - including ZIP files and CHM files contained in those zip files - are marked as as coming from the Internet and so can potentially be malicious, so do not get browsing rights on the local machine.
A explicitly 'unblock' of your downloaded CHM file may solve your problem. Please try in Windows Explorer and in a local drive (!) before going the next installation steps for Office 2013:
Open Windows Explorer and navigate to your download folder
Find your CHM file
Right click and select Properties
Click the Unblock button on the General tab
Here's what the dialog looks like:
I remember (not sure) the Unblock button may appear in NTFS filesystems only.
I'm trying out the new style JavaScript based office add-ins and can't see how I can add the add-in launcher button to the ribbon.
I know that Command add-ins which can add tabs etc are not released yet, I'm just talking about a button that will launch my add-in.
It's a TaskPaneApp.
It seems to be possible because (in my version of office 16 at least) I can see that under the Insert tab, Wikipedia add-in has it own button in the Add-In group.
Currently I've just added a Shared Drive as a trusted location and am launching the app from there. As this is an internal app, it's likely to stay there.
Thanks
You just need to add some elements to your manifest file:
https://msdn.microsoft.com/EN-US/library/office/mt621545.aspx
Make sure you are using the latest version of Word, Excel or PowerPoint; it must be 16 or higher.
Also, make sure to use HTTPS requests.
The XML manifest is super sensitive.
Look for closing /> for all the tags, because you might be missing them somewhere.
You could also use this NPM module which is supported by Microsoft to validate your XML file.
I have tried from my office it show available download site. Then I used same installer (setup-x86_64.exe) at home it not show anything. Both my pc (office and home) i set up google dns. Is it because im using wireless connection at home? Please advise. Thank you.
I had the same issue. i changed my setting in "Select Your Internet Connection" to "Use Internet Explorer Proxy" instead of "Direct Connection".It worked like a charm. I guess the issue is due to the proxy layer at work.
Just go to website
https://cygwin.com/mirrors.html
Chose the mirror web address nearest to you by clicking right and select the option "SAVE LINK ADDRESS" from the menu.
Paste it into the "USER URL" then click "ADD" and press "NEXT". Hope it will work. Good Luck.......!
I just met the same problems. At the very beginning, I chose the first option which is directly connect, but I can not get any downloading websites as the image showed above. Then I tried to back and chose the second one which is select your internet collection, the same result is displayed on the screen.
The solution is that we have to restart the installer and directly choose the second option. If you still don't get any websites, please be patient, try one more but still need to restart the installer. I just tried three times, maybe four times, which I can not remember, but it worked finally.
Hoped that can help you guys.
Had the same error today, my solution was to :
move the setup-x86_64.exe out of the Download folder into e.g. c:\tmp
i think the cygwin setup process has some problems with creating a temporary file in the same directory of its installer due to a lack of permissions and does not show an error message
The solution for me was enabling TLS 1.2 support in Internet Properties. But hold on! You'd better update your Windows before, because there is an update that enables support for this protocol by default. If you don't want to update your Windows, for reasons, follow these steps:
Go to Internet Properties, you can find this in start menu, in control panel, or hit Win + R and run: Inetcpl.cpl.
Go to "Advanced" tab.
Scroll to "Security" section.
Check Use TLS 1.2 option.
Run Cygwin installer again and now it should work. If not, maybe try with other security options.
How did I find out this
After a few failed install attempts, I decided to look for some hints in Event Viewer, and to my surprise, I found them. In System logs I spot lots of errors from Schannel service with a meaningless description:
The following fatal alert was received: 70.
I Googled for further explanations. Errors like these are caused by SSL failures, so something wrong was happening between Cygwin installer and Cygwin site. Something in my head told me to check Internet Properties for options relating to security, so I did and I found disabled protocols.
Step1: select use internet setting.
Step2: "http://cygwin.refractal.net/" add this URL.
This works for me.
Also, https://cygwin.com/mirrors.lst has several alternate URL's, depending upon the request location (your location).
I do not have admin privileges on this windows 10 host, but this worked:
setup-x86_64.exe -B -O -s http://mirror.clarkson.edu/cygwin
which allowed me to install cygwin from that one mirror site.
Do you have K9 filter installed by any chance ? I have the same problem posted, but I do know my issue is the K9 filter.
Add one of the site in http://cygwin.com/mirrors.lst manually
and select one of the internet connection type which is appropriate for your internet connection. and proceed...it worked for me
i found a solution to this problem:
first, go to https://cygwin.com/mirrors.html , look for your location and click onto the FTP link.
Then, you should see 4 folders:
noarch,
unsupported,
x86,
x86_64
click on "go back" or something like this (go back 1 folder).
Then you should see a many folders. Search the"cygwin" folder and simply drag it to your desktop. Now you should have a shortcut to this FTP Folder. Now, right-click the shortcut and click onto "properties" and copy the URL.
Now, you can open the installation program.
Click on "Install from Internet",
All Users / Just Me (your choice),
Use System Proxy Settings.
Now you will get an error message (if you already got that error, it wont show up again). Ignore the error and it will ask you for "available Download Sites".
Paste the URL from the shortcut into the "User URL" and click on "add".
Then, a "Select Package" Window will show up. click on "all" and then on "next".
Finished!
(Im using firefox and windows 7 32bit VM VB)
Now some guys will ask: Why didnt you just put the ftp link directly into the setup?
Well, i tried that and setup crashed on me every single time. With the shortcut it worked fine.
I hope this will help. (my english skills are trash, i know)
"Run as administrator" did the trick for me ....
(Win 7) If run without the list is blank, for whatever reason admin privileges are needed for the mirror list to load.
In Select Connection Type Page, Select Direct Connection and click Next
User URL text box ftp://cygwin.mirrors.pair.com and Click Add
Select the same URL from Available Download Sites list and proceed Next.
It worked for me.
I had the same issue. Disabling kaspersky solved it. There are a list of programs known to interfere with cygwin functionality. Please find the list here here(4.44)
Solution
Put one of mirrors to the URL window of installer.
If list of mirror urls is not available, use the below link to get list of
mirror urls
Also here is working mirror url
A silly problem-solution with the same symptoms, sharing for future reference - I was using an old installer, downloading the latest version fixed this immediately
You Should try adding this site
it is working for me.
Japan: ftp.iij.ad.jp(ftp), ftp.jaist.ac.jp(ftp), ftp.yz.yamagata-u.ac.jp(ftp), ftp.iij.ad.jp(http), ftp.jaist.ac.jp(http), ftp.yz.yamagata-u.ac.jp(http)
So we couldn't open .pdf in the browser in our SP2010 site. I set the setting to permissive browser file handling in central admin. I then found out that there's a bug that if a site is created from a custom template the pdf files uploaded to that site will still prompt for either Save or Cancel. I ran a hotfix on the server
http://support.microsoft.com/kb/2459108
Consider the following scenario:
You set Browser File Handling to Permissive for a web application in the General settings page in SharePoint 2010 Central Administration.
You create a document library, and then upload an html document.
You open the html document in the browser.
Note You are not prompted to download the html document and it is rendered in the browser.
You select to include the content when you save the SharePoint site as a template.
You use the template to create a new SharePoint site in the same web application.
In this scenario, the Browser File Handling list setting for the document library in the new site is set to Strict. Additionally, when you open the html document, you are prompted to download the file.
Now when I click on a pdf with firefox I can open it directly but with internet explorer (8 and 9, default settings) I still can't do it, what's the solution here?
Edit: Maybe it always worked in firefox, anyway, when I create a new library it works as expected. How can I run this setting on all libraries?
There's a different, more subtle, but simpler root cause of this problem.
After much web searching and many hours with MSFT support, as hard as this may be to believe, it turns out that the root cause of my "SharePoint won't open PDF documents" problem was actually an Adobe extension/add-on. The symptom was an Adobe error msg "failed to open" after clicking the PDF list item in a document library. The culprit, an Adobe extension/add-on: "Adobe Acrobat SharePoint OpenDocuments Component".
I do not know how this got installed. What I do (finally) know is that this component actually does the exact opposite of what its name implies, i.e., it apparently prevents PDF documents from opening up when clicked in a SharePoint 2010 document library.
After various failed attempts to solve this problem (including changing "Browser File Handler" settings on the web app server from "Strict" to "Permissive" and other fixes suggested below and elsewhere on various blogs and web sites), nothing fixed the problem until we disabled this Adobe extension/add-on. Then, problem solved.
Note that you may not see this component in the "Tools > Manage Add-Ons" list until after attempting to open a PDF document from the library: apparently the add-on isn't activated (won't appear in that list) until an 'open' attempt is made. SO - if at first you don't see the component listed, try to open a PDF file and check the list again. If this component appears, disable it, and your problem is likely to go away.
Baffling, at best; or worse, actually nefarious on Adobe's part ...?
I'd still like to know how to get the PDF to open in a separate browser tab in IE vs. displacing the active tab. If anyone can help with that, please let me know! No custom coding solutions, PLEASE!
There is a better way to handle "Browser File Handle" issue. Take a look at my blog here: http://www.pdfsharepoint.com/sharepoint-2010-and-pdf-integration-series-part-1/
Solution #2 addresses Pdf extension without exposing entire Web Application to "Permissive" browsing. Setting "Browsing File Handle" to "permissive" opens too many vulnerabilities with other file extensions.
Thanks,
Dmitry
I have the same problem - originally installed Office Web apps, then turned that off, turned on the open in client application, then changed the setting on each doc library to open in browser .. Still have a problem with PDFs though.
If somebody includes a link to them in an announcement, then that person can open, other not. But only in IE - in FF there is no problme
Just change the Browser File Handling for the Web Application from the central admin as:
Central Administration > Application Management > Manage Web Applications
go to your Web Application example "http://sharepoint:80, just select it
from the top ribbon click "General Settings"
go down to "Browser File Handling" and change it to "Permissive"
If am not clear go to http://www.pdfsharepoint.com/sharepoint-2010-and-pdf-integration-series-part-1/
try this:
Make sure you're the site collection admin. Go into the site (not the central admin) and then go to site settings then go to site collection features. In there you will find the setting for " Open Documents in Client Applications by Default " it will probably be deactivated. Active it and you're good to go. users will then open attachments in their windows assigned applications, not the sharepoint web apps.
Also, try going into adobe reader and in the settings there is an option to open with the browser. check or uncheck it based on what you want it to do.
Encryption and SharePoint don't play well together
Right click My Documents or source folder
Select Properties > Advanced (button)
Uncheck "Encrypt contents to secure data"
This should solve many SharePoint problems you might have, including files not opening properly.
Appreciate this is an old post but still very relevant today. I spent a while trying to get this to work - just thought I'd share my findings.
This is specific to Adobe Acrobat. If you use a different PDF viewer, such as SumatraPDF the issue does not occur.
1. To prevent the 'Open, Save, Save As' dialog box in Internet Explorer:
This is specific to the versions of Acrobat. Set the following key/value:
Key: HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\*acrobat_version_number*\FeatureLockDown\cSharePoint
Value Name: bDisableSharePointFeatures
Value Type: REG_DWORD
Value: 0x1 (hex)
e.g.
For Acrobat X:
HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\11.0\FeatureLockDown\cSharePoint
2. To disable PDFs opening in the browser
This is specific to the versions of Acrobat. Set the following key/value:
Key: HKCU\Software\Adobe\Acrobat Reader\acrobat_version_number\Originals
Value Name: bBrowserIntegration
Value Type: REG_DWORD
Value: 0x0 (hex)
e.g.
For Acrobat X:
HKCU\Software\Adobe\Acrobat Reader\11.0\Originals
Thanks,
References:
Adobe Acrobat - Lockable Settings
Adobe Acrobat - General Application Settings