I've created a simple agent for one of our mail-in db. This agents sends a reply to the sender.
However, I want to put a condition where in internal emails(internal email example - suman selvaraj/ABC/XYZ) should be excluded in the above agent and only internet emails(suman.selvaraj#xyz.com) should be replied to.
Can you please advise.
Thank You!!
You can use the #ValidateInternetAddress function. Documentation can be found here.
Lookup #Contains in the help file.
Related
Some email clients consider our emails as a phishing (in Office 365). The only thing that was missing based on the https://mxtoolbox.com/SuperTool.aspx?action=mx was DMARC entry missing.
I've added TXT DNS record like this (TTL 1hr):
v=DMARC1;p=none;pct=100;rua=mailto:postmaster#mydomain.com
Can it resolve the issue? Is there any specific action required to make it work with Mailgun / GoDaddy?
Thanks in advance for any help/info.
Since you have p=none, it won't resolve the issue, you need to inform the mail server to reject the email. Basically, you're just in monitoring mode with p=none.
What that being said, it sounds like you're saying Office 365 is regarding your emails as a phishing attempt. I think you might be hitting their spam filter based on certain keywords. Send an email to yourself and look at the PCL in the email headers in the outlook account and see what it says.
If you don't know how to see view the headers and just want to make it easy, you can use an inbox tester that will show you the headers.
You can also open a ticket with Microsoft and ask them why the PCL is high on your emails. They might be able to assist.
Link to: Microsoft Sender Support
Another good thing to do is to go through this Email Checker Guide, it touches on every aspect of sending email. You might have a mis-configuration someplace that's causing the issue.
we're facing a problem right now: We're using the SMS gateway feature from branch.io which simply does not work properly worldwide (e.g. Lituanian cell phones won't receive any messages at all).
Therefore i need a fallback method for people that cannot receive an SMS to their phone with the downloadlink in the Appstore. (The branch.io Links have an effect on the branding of our app)
The fallback is to let them use a voucher code which COULD be generated from a custom value that we store for each Link
This is an ordinary Link with its 2 custom values
The landing page http://learnmat.ch/spark7 opens in the browser and i'd like to be able to identify the SponsorID on the website so that i can return a voucher code that is suitable for the specific SponsorID of the Link.
Right now i've already integrated the Web SDK into the website.
Is that "reverse engineering of the SponsorID" possible based on the Link and the WebSDK integration?
I'd really appreciate your help!
Thank you,
Sven
Jackie from Branch here.
Our SMS page service supports international numbers but only if the number the SMS has to be delivered is in the same country the SMS is being sent from. Could you please make sure the sender is physically located in Lithuania? I'd also suggest creating your own Twilio integration if you want to bypass these restrictions we have on our system https://docs.branch.io/pages/web/text-me-the-app/#use-your-own-sms-service
Regarding your fallback method: you want to have users click on a Branch link that will open your website and based on the link data (sponsor ID), you want to provide them with unique voucher codes? If my assumption is correct, you can achieve this by custom event tracking and user identity tracking. (relevant docs: https://docs.branch.io/pages/dashboard/analytics/#user-value-attribution)
Hopefully, this helps. Let us know if you have additional questions about the info above, or about anything else related to integrating Branch.
Best,
Jackie Choi
I am working on a CRM.
We recieve reply from the leads and customers.
We have sequences(Workflows and scripts) by which we send Emails to our customers or leads. When they reply to the mail I can see the mail in the netsuite as well as the sending mail id recieves them as response.
I want to forward this mails to a particular mail id which is not the sending nor cc or bcc mail id. How can i achieve this? which script needs to be written or any workflow to be created for this.
Thanks In advance
Gladiator
Try build an action on top of the "event" record maybe? Whenever an email is created with said characteristics do X.
Same could be done searching for customer records on a scheduled basis.
You could also try building an email plugin to collect responses.
I got a Netsuite CRM system from a client where already there are 100+ workflows and scripts implemented and running.
One of the consumer of client is getting system generated emails from netsuite on Daily basis which they want to stop. Say the mail id is abc#xyz.com
Client asked me the same, now my question is how to find which workflow or script is generating the mails or is there any simpler way to block the mails sent to that id?
Thanks in advance.
Regards
Rahul
Thanks for the reply.
The best option I found was sending that mail id to Netsuite support and asking them which workflow/script is really sending the mails to which they replied.
Once that was done then I found it to be a workflow which had a saved search that was giving the data.
I went to the record from the saved search and I was able to stop the mails.
Any ways thanks for your time.
Glad
In your case, you have to do some dig through with your email and its content.
Check the content of the email and check for the email reason. Ex. Order Completed, Payment Pending
From this you can identify from which record mail is being sent.
Check the Messages sub tab under General tab of the Customer record for the author of the email.
Download all Scheduled Scripts with deploy status as Released and open all the script files and use Find all method with the authoremailid and authorinternalid
Thanks
Frederick
Best way I found:
Get the mail id.
Search it in global search
It will give corresponding record.
Open the record and in bottom go to system information.
Check the Active workfow and check that work flows you will find your answer.
Thanks
Gladiator
I need to modify the email sender who sends out the "welcome to this group email" in sharepoint when adding someone to a group.
It was set to someone who no longer works at the company and I want to set it to a generic name, so instead of guywhodoesntworkhere#mycompany.com to mycompany#mycompany.com .
I looked around and it looks like this isn't possible, but I'm sure there is a way to do it by altering the source. Anyone have any ideas?
Thank you in advance!
Dan
This should be handled by the Outgoing Email Settings in Central Administration. You can globally change the email addresses there. Check "Step 4" of this blog post on how to get there:
http://blogs.msdn.com/b/pareshg/archive/2010/04/23/how-to-configure-incoming-and-outgoing-emails-in-sharepoint-server-2010.aspx